Pensacola Showroom

Dylan Shipman was the gentleman that worked up our estimates for us. He was remarkable. He was engaging, pleasant in personality, very professional and clearly an expert with full knowledge of products and options. My professional opinion..."He is a keeper"!! Regrads John T. Porter

- Nubia Echevarria

Tech Dylan Shipman was on time, very professional, great job real informative gave number of future options

- Michael and Jean Hawley

Dylan did an outstanding job of analyzing the garage door situation, providing recommendations and estimates.

- Bill Mixson

Ken was exceptional. He found the problem the problem immediately and resolved it, but did say if the problem should arise again there would be a part that would need to be replaced and also quoted the price of the part.

- J. Gehle

My broken garage door spring was fixed the same day I texted. Excellent communication, fair pricing with a 10-year warranty, and professional technicians (Brian and Zamir) who were fast and efficient. Five-star service from start to finish!

- Elizabeth Campbell

An all around great experience. I called on Monday afternoon, and within 24 hours we had a new motor, rebuilt door, and brand new keypad. Alex & Tyler were very polite, knowledgeable, friendly, and helpful. We appreciated the advance texts complete with photos and some information about each staff person. Thank you for a safer, quieter door and the great keypad.

- Joyce Blackwelder

Just had annual tune up on my garage door. The Technician, Brian, was on time for the appointment, cordial, and super knowledgeable. I really appreciate Precision Doors from the front desk scheduler to the technicians to the owners for quality service.

- Rebecca Causey

Previous excellent service

- Donald Boose

I would recommend this company to anyone. They are courteous, especially Jabre. He was on time and explained all that he had done. Great customer service!

- Carolee Evans

Good service. Hunter and Thomas were very professional and know their profession. I can absolutely recommend Precision Garage Door Service and will use them in the future if needed.

- Jorg Faustmann

The technician was very quick to respond and provided excellent, professional service. I would definitely recommend them!

- John Anderson

Very honest Company.

- Guy Unger

Dawson did an excellent job of tuning up my door and in explaining my home's garage door vulnerabilities. He's a great salesman in addition to being what appears to me as a terrific technician.

- Richard Smith

Same day service is incredible...called for an appointment and they showed up on time and the workmanship was spot on. Thank you Alex and Tyler for your professionalism. I would highly recommend for service.

- Travis Boyd

Outstanding Service and pricing. Fixed problem quickly and correctly.

- Tim Mcgarry

Bryan provided excellent and thorough explanations. He helped me understand the problem and quickly scheduled me to have it rebuilt. Trung arrived the following business day and completed the service. My garage is working like it should.

- Margo Floyd

I saw it on the internet and with a free inspection I texted them. It was as after hours and they still responded. They texted me the next morning that they were on their way. I liked the communication we had with them. They showed up on time and inspected everything and gave us an estimate. I would recommend them to anyone.

- Mike Mihlo

Paid really good money to have an insulated and wind rated garage door installed. At the time of installing the door no one mentioned my garage door opener may not be able to handle the new door. After 6 mos the opener failed and when precision came out to inspect THEN they notified me the opener wasn’t strong enough. When asked why I was not told when the door was installed they said most of the time when they tell people they don’t want to spend the money. When I pushed back at this excuse I was told “well it worked up to this point didn’t it?” Spoke with a manager and was offered a solution but it still didn’t set right with no considering I had spent a lot of money with them. I ordered a side mounted opener and installed it myself. Will not use them in the future because before I installed the new opener I do a balance test and the springs needed to be tightened. After that the old opener worked again. But I went forward with installing the new opener anyway.

- Jason Allemani

Hi Mr. Allemani, Thank you for taking the time to voice your concerns. We apologize for any misunderstanding ; our leadership strives for 100% customer satisfaction. Please kindly call our office and ask to speak to the management team. We hope that we can chat with you soon to find a fair & equitable solution. Thank you.

Needed adjustment and they were able to come out the same day appt.

- Darrin Englehart

The company has exceeded expectations! The guys were polite and efficient! Would recommend to others!

- Beverly Turner

Currently accepting quotations for a door replacement. The quotation crew (Alex and Ryan) was excellent.

- Chuck M

Great service and Kenneth is always professional and gets it done the right way and educates me for future investments in the life of my garage door. Best in Pensacola and I've used a lot.

- Terry Hall

Thomas who assessed my garage door and did preliminary repairs was professional and courteous and took the time to to explain what other repairs I should consider and thoroughly reviewed my options. Dawson and co-worker who did the repairs were also professional and courteous and did a great job on the repairs. I will continues to recommend Precision to my friends and neighbors. Alway comforting to know your company is there and available to provide such timely and efficient service. Thank you and great job all around.

- Nancy Vandal

My tension spring broke on my garage door. A family friend referred Precision Garage Door Service to do the repair. They were very easy to contact in the late afternoon and I had an appointment for the next morning. Cody came out and took care of all my needs. He was very professional and courteous. He had the repair done in a very timely manner. I am very pleased with the repair and service. I will use them again for any garage door issues. I highly recommend them!

- James Freeman

I was routed to Precision by the manufacturer of my doors. I don't know if Precision installed it originally about 13 years ago. A spring broke on Friday and I couldn't open the door. I called Precission and they had a technician there late that afternoon to evaluate and give me a price. He was back at 8 a.m. Saturday and did what he called an overhaull on both doors. He worked quickly ant answered my questions. I can't say yet how this will holld up in the long run but from all appearences it is excellent work. I especially commend him on getting it done on a weekend..Ater he had given me a price and I accepted it, I asked if they gave a military discount, He said they did and they honorred it. He also corrected a problem I had been having since the original installation with one of the doors not closing without holding the button down for the whole cycle on sunny days about 6 months of the year due to sun angle. The new opener works great.

- Jakedog74

We first used Precision garage in 2018 to repair a broken garage spring. Precision effiently replaced our broken spring with 2 black basic torsion springs. Six years later, they replaced our broken spring with the higher quality green torsion springs with a 10 year warranty. Trung was amazing!

- Craig Hayes

Always professional, on time and available when something goes wrong. Thank you

- Thomas Huntzinger

Long term customer because Precision does it right the first time. Service level unmatched...called at 920am this morning...door fixed by 1230pm same day and by the same technicians that have been here before...

- John

Very reliable, on time and will notify you when they are on their way to your residence. They will answer any questions that you may have about your garage door.

- Steve Atkinson

This business is easy to reach by phone. Appointments now not in the future. Alex Tran, our tech, was on time and very informative, did very capable work, and left with zero mess. Thank you Alex.

- Robert Withum