Garage Door Repair in Pensacola

Bill Slayton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great workmanship, very quick work. I felt the price was quite pricey. Not sure I will use you again.

Toni Wurth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called as I was instructed to have new motor inspected each year for lubrication and any issues with the door. When I called for the check up, I was told that there would be a $49 call out fee and if anything was needed , they would check with me and let me know the charges (even though you knew that lubrication was needed every year). I assumed that the service fee would include lubrication. When the gentleman arrived I did not immediately go out ( I had just had knee surgery) and when they were finished, he called me out and said that the total charge would be $250 or so. I was shocked and was then told that the $49 was just for them driving in. The lubrication of each door would be $75 per door! That seems like a lot to charge for simple lubrication. I have recommended Precision to many friends and still will as I think you are a good company. However, I feel that you should tell people up front that the charge is $49 for just arriving and that each door would be $75 for lubrication, plus any repairs needed. Thie way it was presented to me I feel is false advertising. My son can lubricate a garage door. The repair guys were excellent and competant

Gordon Breen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I think there business practices need to be looked at. The two guys were courteous and just following orders. So it all started with contacting the company to come out and replace the spring on my garage door. After they reviewed the problem they showed me four options on the iPad beginning the lowest at $800 and the others ranging up to $3,400. Unfortunately they had me in a bad place, they could do it right then or I could send them off with no way to open my garage door. So I selected the $800 option...$800 to replace the garage door spring. I am still stunned that they had the gall to even propose those amounts. Next time I will find someone else.

Korey Rademacher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quick scheduling and getting the job done extremely fast was great! Unfortunately the door stopped opening correctly less than two weeks after the job. It jolts like it's going to come off the track now.

Rosie Avant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the technician. He was pleasant, prompt and professional. Did a thorough check to determine issue. Not happy that even though opener is on a residential door, I get charged commercial just because the opener is on a roll-up door. Also not happy with poor quality of the Dominator opener. 1 year warranty ended in May. Opener failed in June.

Veajea Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Didn't have the part, will be back wed.

David Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door opener circuit board installed yesterday. Now door will only open halfway today. Second repairman scheduled.

Darren Hawkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service overall. I personally don’t think the $50.00 service charge should be applied if the customer hires y’all and buys products from y’all. I owned a home security company and never charged the service call if I was hired to repair it.

Angela Standish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage door replaced with a Wayne Dalton door the beginning of April. I noticed top 2 panels weren’t aligned properly. I notified your company and today your technicians replaced all 4 panels. However the top 2 panels had the same problem. The technicians did the best they could with the panels. I suggest you discontinue installing Wayne Dalton doors. They are an inferior product.

Richard Gromacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pricey install. $344.00 for 2 springs seamed a little high.

Rick Clifford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

service tech did a good job and work was completed promptly. Refund check that was promised for $14.25 for senior citizen discount was never received.