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Read what people are saying
about Precision Door Service

Precision Door Service of Pensacola
has received 1004 reviews, averaging 4.97 Stars:
Review:

I called Precision because of the reviews I read online. Then I really appreciated the text and picture of the employee that was headed my way to do the work. However, that was not who showed up at my front door! This concerned me. I would suggest that you verify who is doing the service prior to sending the picture. William was the one who actually came, and he was great, polite, and informative throughout his work here.
Wanda Ward
A Response from: Bobby Boes

Hello Wanda, Im very sorry on the confusion with this tech. He actually works out of our Mobile office and has been helping us out in Pensacola/Panama City with all the hurricane work. William runs under a different one of our Managers while he's in this area since he is already set up in Mobile. However, I'm very happy to hear that William took great care of you and was very informative and polite. We are truly grateful for your business and the 5 star review. PS I will be working on getting William added to our site.

Service Provided:
Garage Door Repair
Review:

Precision Door Services was hired to replace my old garage door opener. The technician, Auston Young, showed up within the time agreed upon and professionally completed the job. We will not hesitate to call them again once we decide to replace the garage door.
Stephen and Jane Struck
A Response from: Bobby Boes

Hello Struck family, we are happy to hear that Austin took great care of you. Thank you for choosing Precision Door service we truly appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I requested a technician to inspect, lubricate and adjust garage door. Kirby arrived on time, extremely proficient, quick, informative. After performing the maintenance I had requested, He instructed me in the proper care and routine lubrication of the door. One of the best techs I have run across, would recommend Kirby and Precision without hesitation to my family, friends and neighbors for both repair and installation of a new garage door.
Mike Abernathy
A Response from: Bobby Boes

Hello Mike, we love when a customer would recommend a technician and our company to friends and family. We are so grateful for your business and the 5 star review. If you ever have any issues please give us a call.

Service Provided:
Garage Door Repair
Review:

I called Precision after a four month debacle with a Fix-it company that left me with an inoperable garage door. After guesswork replacement/removal of sensors, motor, and wall station, they abandoned the job. I called other companies and was unable to get scheduled at a mutually convenient time, or my calls weren’t returned at all. I saw a Precision truck on my drive home from work. The logo/branding 24/7 advertising caught my eye as did the fact that they were out working after hours. From first call to completed service, Precision was pleasant and professional. I received a text alert letting me know the technician was on the way, as well as a picture of the technician, Christopher Clifton. Chris arrived on time, and did a stellar job of unraveling the fiasco left by the Fix-it company. He was careful,pleasant, conscientious, and professional. How fortuitous that I saw that Precision truck, and that we had Chris as our technician. I highly recommend Chris Clifton and Precision Door Service.
Debbie Anderson
A Response from: Bobby Boes

Hello Debbie, We are so sorry you had such a rough time with the other company. We are very happy you called Precision and knowing Christopher took great care of you! Please call us anytime of you have any issues. We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Review:

I was really pleased to get service within hours after I called. Kirby has thumbs up for his service and explaining the things he was doing and why.
Mildred Busch
A Response from: Bobby Boes

Hello Mildred, we are happy that Kirby took great care of you! Thanks for choosing Precision and the 5 star review!

Service Provided:
Garage Door Repair
Review:

Austin did a great job.
Randy Lee
A Response from: Bobby Boes

Hi Randy, We are happy to hear that Austin took great care of you. We appreciate your business and the 5 star review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

I needed a quote on replacing a garage door. Precision was very accommodating on setting a time to arrive at my home and called ahead to tell me the time they would arrive. They were very prompt and gave me 3 quotes. The men were very amiable and did a fine job of assessing the needs of my problem.
Norma Geradine
A Response from: Bobby Boes

We are so happy our technicians took great care of you! Thank you for calling Precision Door Service. We truly appreciate your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service. Turned out that it is was covered by the warranty, so no cost. Fast, reliable service by competent and very nice people.
Gerald Rush
A Response from: Bobby Boes

Hello Gerald, So glad you call Precision! I know that warranty was a true blessing in this matter. We appreciate your business and the 5 star review!

Service Provided:
Garage Door Repair
Review:

Austin was very professional, courteous and knowledgeable in what he was doing. He diagnosed the problem along with some potential problems and fixed them all.
Dennis Parker
A Response from: Bobby Boes

Hello Dennis, We are very happy to hear Austin took great care of your garage door needs. We appreciate you business and the 5 star review.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Excellent service
Henry Vanheteren
A Response from: Bobby Boes

Thanks for the 5 star review!

Service Provided:
Garage Door Repair
Review:

Great having a new door after Hurricane Michael. Thanks to Wade and crew. Could I get an e-receipt, paid in full, for my insurance? Thanks!
Carl Gajus
A Response from: Bobby Boes

Hello Carl, We are truly happy you chose Precision Door. Thanks so much for your business and the 5 star review. I will get that in the mail this afternoon.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Awesome work, JD was very professional.
Cade Cooper
A Response from: Bobby Boes

Hi Cade, We are happy to hear that JD took great care of your garage door needs, Thanks so much for choosing Precision Door & the 5 star review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician, Austin, was wonderful, on time, courteous, and immediately knew what the problem was. Our garage doors are now incredibly quiet when closing them. Thanks Precision Doors!
Maryanne Simmons
A Response from: Bobby Boes

Hello Maryanne, We are so happy you had a great experience with Austin! We appreciate your business and the 5 star review. Call us if you ever have any issues.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great service
Robert Enslen
A Response from: Bobby Boes

Thanks for the 5 star review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We ordered a new garage door and opener because ours was in very bad shape. Precision Doors offered and installed a door that matched our trim, looks great, and operates so quiet now! The selection availability, affordable cost, and service from everyone at Precision Door was excellent and the final product has great curb appeal and operates so smooth and quiet - couldn’t be more satisfied. I would definitely recommend Precion Door to anyone looking for a new door or service on their existing door.
Jeff Barnett
A Response from: Bobby Boes

Hello Jeff, We love to hear that a customer would recommend us to others. Thank you for choosing Precision Door Service, we truly appreciate your business. If you ever have any issues please give us a call!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great experience, I would recommend Precision to anyone looking to get their garage door repaired or replaced. My technician, Austin was great also. t/y
Robert Chandler
A Response from: Bobby Boes

Hello Robert, Thanks for taking time to give us this wonderful review! We truly appreciate your business and the 5 star review. We will definitely let Austin know how satisfied you are.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Your guys did a good job. they are go getters.
Dive Lab Inc.
A Response from: Bobby Boes

Thanks for choosing Precision Door Service! We truly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Austin was very professional and showed me how to get the door opener battery changed Thank you for the service...5 Stars
Ted Korver
A Response from: Bobby Boes

Hello Ted, we are happy to hear that Austin took great care of your needs. We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Opener Repair
Review:

You were at a neighbors house providing an estimate. I walk down and asked the technician if he would come over and quote me. He told I had to call and schedule an appointment. Great I thought, this will take a couple of weeks. Called and was given an appointment window on Monday ( I had done all this on Friday morning late). Now I was becoming a little less skeptical. Monday arrives, they call and ask if they could come early, their job had finished. Sure come on over, in less than 15 minutes they arrived. Provided an inspection on the garage door and gave me a quote. Not knowing garage-speak, they explained everything I need to know; what I have and what will be the replacement and how things were going to work for the replacement process. Even received a Military Discount. Thanks Wade and Alex for your time and explanations.
Steve Tripp
A Response from: Bobby Boes

Hello Mr. Steve, I truly appreciate you choosing Precision Door Service and the 5 star review. We love hearing how happy our clients are with the service they received.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

My experience with Precision door was excellent from the first phone call to the completion of the repair! After Hurricane Michael it can be difficult to get service or repairs done. The very helpful person that answered the phone and took my service request was professional and thorough. I received an email confirming my appointment which was reassuring. Receiving a text telling me the technician was on his way with his picture included gave me peace of mind! Once the technician arrived he was very personable, professional and thorough in his assessment of the necessary repairs. He did not press me to add items but gave me all the options and explanation needed to make the right decision regarding the repairs needed. And he was able to complete the repair the same day - no rescheduling! I would highly recommend Precision Door Service!
Anne Fatzer
A Response from: Bobby Boes

Hello Anne, We are so happy to hear about your great experience you had. We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Review:

Daniel was professional, pleasant and efficient. He’s a delightful young man who knows his job!
Laura Melvin
A Response from: Bobby Boes

Hello Laura, I want to personally thank you for choosing Precision Door & the 5 star review. We are happy to hear that daniel took great care of you.

Service Provided:
Garage Door Opener Repair
Review:

Excellent service and very professional. They do outstanding quality work with a very personal touch. Outstanding
Ty Walker
A Response from: Bobby Boes

Hello Ty, Thanks for the 5 star review! We strive to give each customer 100% customer service!

Service Provided:
Garage Door Repair
Review:

Great service, great product, completely satisfied.
Gregory Loper
A Response from: Bobby Boes

Hello Mr. Looper, We are so happy you chose Precision Door Service. Thank you for your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

In the past we used a competitor but after numerous attempts decided to try someone else and found your company on the internet so called u got immediate answer and service tech here the next morning... was professional and prompt
Dianne Brady
A Response from: Bobby Boes

Hello Dianne, I'm so happy you called us! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I purchased the extended warranty after spring replacement a few years ago and the decal by the door opener button helped me remember who to call. Austin did an excellent job. He is very professional and awesome with customer relations. Would recommend Precision Door and especially Austin to anyone! I have had two other companies over the last several years, but you guys are best by far! Austin repaired the intermittent operation and recommended a surge protector. I have been thru several sprinkler controllers due to surges and had one blown off the wall. A surge protector is cheap insurance.
David Shepherd
A Response from: Bobby Boes

We are very happy to hear that Austin went above and beyond! Please call us if you ever need anything. Thanks for choosing Precision Door Service!

Service Provided:
Garage Door Repair
Review:

William (technician) was totally professional, polite, and courteous.
David Perice
A Response from: Bobby Boes

We are happy that William took great care of you! Thank you for choosing Precision Door Service!

Service Provided:
Garage Door Repair
Review:

I am so impressed with Precision Door Service. The technician wasn't even out of our driveway before I was singing his praises to my husband and to a friend! The technician was courteous and respectful, friendly, efficient. In about 90 minutes, we had a new garage door opener and it's so much quieter than our old one! I have no complaints! On top of that, I had been trying to contact various garage door repair companies for the past 2 weeks or so and could never get a callback. I called Precision just yesterday and was shocked when I was asked if "tomorrow" would be good. I thought we were facing months without a functioning garage door!
Tammy Pietrowski
A Response from: Bobby Boes

Hello Tammy, I happy that RJ was able to help you out in such a short amount of time! We greatly appreciate your business & appreciate the 5 star review. We always strive for 100% customer satisfaction.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision had removed my garage doors about a year ago through Omega Construction to allow for Termite damage repair and I was impressed with the work...so when I had a problem I called
Lynn Parker
A Response from: Bobby Boes

Hello Lynn, We greatly appreciate your business & appreciate the 5 star review.

Service Provided:
Garage Door Repair
Review:

Outstanding workmanship and customer service from Billy and crew. I am very impressed with the quality of your hurricane roll down shutters.
Randy Brooks
A Response from: Bobby Boes

Billy was happy to hear that you were pleased with your hurricane shutters. If you ever have any issues, please feel free to call us! Thank you so much for the review and we appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

You were recommended by the man at Wayne Dalton doors. I was very pleased with the entire process with your people. very efficient. I purchased 2 doors and openers
Trudy Pitt
A Response from: Bobby Boes

We love hearing from our customers and always happy to hear about their experience. Customer Service is top priority with us! Thank you for the 5 star review, we truly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
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