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Read what people are saying
about Precision Door Service

Precision Door Service of Pensacola
has received 1066 reviews, averaging 4.96 Stars:
Review:

Jason and his co-worker were professional, friendly and experts at detecting the problem with the garage door. They clearly described what was wrong and gave me 3 options for repair. Very happy with them and the fixed garage door. Thank you for top notch service.
Linda
Service Provided:
Garage Door Repair
Product:
Springs
Review:

My spring broke on my garage door 4th of July. I called and Precision came out the next day. Repaired my spring and we ended up changing my rollers (garage door 24years old). Didn’t break my bank account. Totally professional. I highly recommend this company.
Darcy Gassen
A Response from: Bobby Boes

Thank you Darcy for your kind review. Our technicians take pride in their work and Alex will be greatly appreciative of your positive feedback. Thank you again for your business and your recommendation!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Referred by neighbor. Very satisfied. Immediate service Good quality of product.
Edward M
A Response from: Bobby Boes

We are so pleased that you were happy with our service Edward. Thank you for your business and high rating!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
Review:

Outstanding. Safety check, tune up and cost estimate for new door. Thanks, Jim A.
James Andel
A Response from: Bobby Boes

Thank you Mr. Andel for the outstanding rating! Alex is an excellent technician and I know he will appreciate your positive feedback. Thank you for your business and recommendation!

Service Provided:
Garage Door Repair
Review:

your men were here to givr me an estimate for replacing garage door. very pleased with their work. will probably use your ompany to do work.
Montyna Kelly
A Response from: Bobby Boes

Thank you Montyna for the 5 star review! We would be happy to complete the work for you. Please contact us when you are ready to have the job done.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Service was prompt and well done. Thank you!
Nancy Boyce
A Response from: Bobby Boes

Thank you Nancy for the 5 star rating! We are happy you were pleased with the service we provided!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Very nice people to work with showed up on time very professional explaining everything gave price upfront showed problems with old opener highly recommend company ??????????????
Keith Fendley
A Response from: Bobby Boes

Thank you Keith for your kind words and recommendation! Our staff here at Precision Door Services, take pride in our knowledge and professionalism. We are so pleased you were happy with the service we provided. Please keep us in mind if you ever have a need in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We used Precision Door to replace a double garage door at another house two years ago and were impressed with the company. Yesterday the drive mechanism of our double garage door broke at our present house, jamming the door half-open. We were surprised to be able to get speedy service, which required a new driver and other hardware. The service was superb and the repair was perfect.
Thomas Hanlin
A Response from: Bobby Boes

We are so pleased we were able to fix your door so quickly, Mr. Hanlin! Thank you for your repeat business! We know it can be frustrating when equipment on your house malfunctions, but we are so happy you turned to us to help!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Fast, professional service. Alec, our service tech, contacted me prior to arrival with phone and text, arrived as scheduled and was both friendly and professional. I would recommend Precision Door Service to everyone.
Ronald Eubanks
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

18’ door improperly installed on detached workshop May 26.. When I finally installed my opener some ten days later, the torsion spring was so overtightened it blew out my powerful 1hp Sommer direct drive when i tried to close door. The large t-strut on the top panel was in wrong place . It was below top roller bracket instead of being above it. This made it impossible to use the reinforcement bracket the installers left me. After making my own bracket, the opener, which is rated for 1200 pounds,buckled trying to close the 440 pound door. Two weeks after the mis-installation, a technian was sent to correct the problems. To further earn this poor review, I was charged a $65 service fee. My phone appeal of that fell on deaf ears.
Rex Ogburn
Service Provided:
Install Garage Doors
Review:

N/A
Paul Higgins
A Response from: Bobby Boes

Thank you for the 4 star rating Mr. Higgins!

Service Provided:
Garage Door Repair
Review:

I was very impressed with Precision Doors. They came early and worked diligently to solve my problem and only charged me a reasonable service charge. I will definitely refer them to my friends and will use them again
Danita Knupp
Service Provided:
Garage Door Repair
Review:

The technician was on time and very courteous. He did an excellent job and left the work area clean and orderly. I would highly recommend your services. Thank you.
Louis Georges
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional. Company was prompt and cost very reasonable. Tech, Wade was great and accomplished the task very quickly. Will be using them in the near future for a complete door replacement.
Paul Mullinax
Service Provided:
Garage Door Repair
Review:

Jason was exceptionally professional and helpful with identifying and explaining my requirements. Entire service call, to include replacement and clean-up was less than 1-hour. I am extremely satisfied with the service received.
David Abel
Service Provided:
Garage Door Opener Install
Review:

No doubt this is a 5 star company. Alex saved the day. We had an engagement planned. Alex arrived later than he had planned but, took care of our garage door problem and we arrived on time. A big thanks to Alex and Precision Door.
Jimmy Beshears
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The guys showed up right on time, Got the job done and the cost was reasonable
The Mariner Condominiums/Lawrence Kaiser
Service Provided:
Garage Door Repair
Review:

They are very professional....always respond in a timely manner. Gets the work done quickly and are always very friendly. Prices are very reasonable. Highly recommend using this company.
Janis Finney
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Wade was so professional and courteous. We talked about a new garage door which is needed at my other house. I hope Wade will be the tech who will perform that service for me.
Margaret Nash
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt, professional service. Reasonable price. Knowledgeable service tech who did the job to my complete satisfaction. Would recommend to anyone.
CEC
Service Provided:
Broken Garage Door Spring Repair
Review:

Precision installed a new opener a few year ago. Very satisfied with their work then, and satisfied now.
Randy Held
Service Provided:
Garage Door Opener Repair
Review:

Outstanding briefing on everything to do with the door. Two very professional workers.
James Currie
Service Provided:
Install Garage Doors
Review:

Called yesterday and had an appointment for the following day. The technician, J.D., was timely in arrival, professional, thorough, and quick with the installation of the new springs, bearing, and drums. This is the third time I have used their services and have yet to have any complaint.
James Rea
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

R J Voelker arrived on time, was thorough in assessing problems, informing us of what was needed, and completing the necessary work. He is thorough, professional, personable, knowledgeable, helpful and most deeply appreciated!
Kevin McCann
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I am very pleased with Precision Garage Door Service. They have replaced 4 doors for me so far with a couple more to go. Excellent employees and quality service.
Ken Varnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional and did a great job
Donna Duus
Service Provided:
Broken Garage Door Spring Repair
Review:

We had great service on my new garage door Bailey and Trung were awesome and would use them again... need them to look at my house in Pensacola
Greg Hugo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

RJ your representative was very prompt, extremely professional, and courteous and explain everything to me where I could make the best decision.
Fletcher Kee
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called and actually got to speak to a person, unlike the other company that I tried first who I had bought the door from. A day and a half of messages, and not response at all. Y'all were great!! The technician called a couple of times to let me know he was going to be late (WOW!!) He was very professional, down to earth, competent, and friendly. I will definitely use you again and refer my friends to you. Keep up the good work!!
Annie Grooms
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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