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about Precision Garage Door
Precision Garage Door of Pensacolahas received 55 reviews, averaging 4.00 Stars:
Destin, FL
Product:
Technician Associates: Dawson Cunningham
Pensacola, FL
A neighbor recommended this business. I filled out my request for service online and was able to schedule an appointment for the next day. Precision Door was quick to respond with texts and phone calls. My appointment was double booked with another customer. I was given priority since my car was locked in my garage due to a broken overhead spring, and I had a doctor's appointment that I needed to make. Cody came at 8 am, got my car out, and asked if he could service the other booked appointment next and come back later the same day. I agreed. While waiting, I read helpful bios and reviews on line. Reading the reviews helped me realize that they offer a military discount (which I was given). It also helped me realize that they charge a convenience fee for using a credit or debit card. I wrote a check and was still charged the convenience fee. I realized this when I read over the itemized invoice. I asked my wife to double check my figures. She agreed and called Precision Door the next day. After she spoke to a person in the Pensacola office about the overcharge, we are expecting that fee to be reimbursed.
- Paul H.
Product:
Technicians: Cody Green
Pensacola, FL
Jake was very helpful, knowledgeable and courteous. I was a little disappointed that the project could not be fixed that day when the person on the phone said it would but considering that they were very busy with all the other jobs they had going on, it was understandable.
- Robert Lofton
Product:
Technicians: Jake Reed
Milton, FL
Excellent service and very timely. A little pricey
- Tommy Tait
Fort Walton Beach, FL
They did a great job and were very friendly. My one complaint is, not telling me that there would be a $29.15 service fee if I used my debit card. If I would have known that, I would have written a check.
- Pat Huntley
Cantonment, FL
Alex was very professional and knowledgeable. He was early for the appointment and finished repairing my garage door in a very timely manner.
- Marty
Niceville, FL
Timely, transparent, communicated well and was really nice, did a great job... i had Nathan, he was great and informed of every step and decision. I fully recommend and would use again.
- James Myette
Pensacola, FL
Very polite and informative
- David Reed
Pensacola, FL
Came to our aid quickly as our spring broke on garage door and couldn’t get the car out. The technician gave us several options for repair and upgrades. Seemed pricey but did an outstanding job. Looks good and everything in good working order now.
- Edmond Hudnall
Pensacola, FL
The technicians were on time, professional, and friendly to talk to and answer questions. I was surprised at how quickly they did the work since I had to go with the most extensive repair package (basically a spring repair with upgrade on almost everything else) I’m not happy about the price, but thankful for the Veterans discount and 12 months no interest.
- Rubin Middleton
Product:
Leadership Team: Kerry Avant
Gulf Breeze, FL
Very good service and professional attitude. Thank You.
- Samuel Lupfer
Niceville, FL
Everything went fine.
- William Hollerman
Pensacola, FL
I’m very happy with the professionalism of the installers. I think they were very informative with the issues I was having my garage door opener. My one complaint is that they took my Ryobi door opener with them without even asking me.
- Lisa Anderson
Product:
Crestview, FL
I never give 5 stars. For two reasons: there is always room for improvement and the job is not done until the door is installed.
- Carolyn Becherer
Pensacola Beach, FL
Quoting garage doors.
- Karrie & Scott Colvin
Niceville, FL
They got me on the schedule when I needed the job done. JD was efficient and courteous.
- G Sebren
Pensacola, FL
Worked a long time but completed the install.
- William Reilly
Navarre, FL
Great work. But high price- but you get what you pay for.
- Craig Daniel
Pensacola, FL
Technician was great, only gave 4 stars vice 5 due to the keypad on the outside of the garage would not program so the installer called someone and they said Home Depot will call me to obtain a new outdoor keypad and then someone will come and install it program it.
- Terry Glancy
Product:
Crestview, FL
JD did a very fine job installing the garage door springs, but im really shocked.why you only have a 90 day warranty on new parts just bevause I didnt purchase everything that your technician recommended? New springs when bought have a 5 year warranty.
- Mike
Product:
Milton, FL
I understand the service call fee, even though it's high. But if all he has to do is tighten a belt and reconnect a wire then it's called a tune up special for an additional $60. So it was $110 for a 10 min visit where most of that time he was just filling stuff out on the laptop. Appreciate him fixing it but something that simple shouldn't require an additional fee on top of the service fee.
- Jermy Edmondson
Milton, FL
Great job by the 2 men that came out to do a free estimate. They informed me that they could install the door at that time instead of having to schedule an appointment. Only negative thing I had was that the work was almost double what they quoted me over the phone, I agreed to do it more for time than anything. Very informative associates and very knowledgeable.
- David Olinde
Crestview, FL
service tech was awesome! very informative and professional. Absolutely knew what he was doing and I am 100% satisfied!!
- Greg Smith
Product:
Pensacola, FL
We chose precision as a result of a referal from a coworker. We have ordered hurricane/impact resistant isulated garage door. 5 week lead time patiently waiting for our door. Alex Tran was very pleasant to work with and answered all our questions
- Mario Ortiz
Crestview, FL
Wanted a estimate for gate opener system for my gate. Service guy came out gave est. he was very nice and friendly. Due to the amount that he gave me. I can’t afford it.
- Neisa Vandervot
Navarre, FL
The Precision Team was courteous, prompt and very professional! They called ahead and arrived a couple of hours ahead of schedule. They also resolved my issues within 15 minutes. GREAT SERVICE!!!
- Jacques Bannamon
Crestview, FL
I was upset when I called 6/15/2020 at 5:30 needing my rolling steel door secured and they told me it would be Friday before any one could come out. I have worked for a steel door company in the past and I would have gone to secure a company's door. 5/19/2020 Jason came out and did some work to make the door safe until parts come in to fix it. He is very knowledgeable and nice.
- Bob Taylors Carpet One
Product:
Pensacola, FL
Looked up garage door repair/install and saw your company name. I have seen your trucks all over Pensacola also. Everyone I spoke to was very courteous and professional. Your install person, Jason, was very good. Courteous, professional and knowledgeable. The only reason I did not give a five star rating is due to the fact that I had to do all of the follow up on checking to see if the parts were in and then to see if and when the installation was going to be scheduled. After Jason left the first time on 5/13, I never received any calls to let me know what was happening. Other than that, I would highly recommend this company.
- Kevin Lea
Product:
Gulf Breeze, FL
Well done
- Eleanor Reynolds
Product:
Pensacola, FL
I don't like giving 5 stars because no one is perfect , but your employee Chris did a fine job of explaining our options and recommended the best course of action for us . He represented your company very professionally and we are pleased to have chosen your firm for this project.
- Elvira Henderson
(850) 308-6880
(850) 308-6880(850) 387-4356
(850) 387-4356(850) 409-3219
(850) 409-3219(850) 463-3052
(850) 463-3052(850) 659-3402
(850) 659-3402(850) 684-5200
(850) 684-5200(850) 203-9149
(850) 203-9149(850) 347-5888
(850) 347-5888(850) 888-8944
(850) 888-8944Office: (850) 312-0888
250 Industrial Park Road
Unit 301
Destin, FL 32541
Licenses
Escambia County License #- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038
Good timely service, professional and courteous by Tran and his partner.
- Steven Graham