Read what people are saying
about Precision Garage Door

I purchased the 10 year warranty garage door repair package (springs/rollers/cables). Service was good, but I specifically asked the individual providing my options if the 10 years included parts AND labor and the answer was yes, however, when receiving my receipt it stated labor was only covered for 1 year. The work was already done, so I was already committed at that point.

- KLN

I chose Precision Door Service because I've dealt with them in the past. They responded quickly and arrived during the scheduled time. The repair person was very polite and took the time to explain the problems and give me several options for repair and maintenance. The issue has been completely resolved. Very satisfied. Drawbacks include the service fee if using card (I wrote a check), and the lack of a military discount in this large military community.

- Anthony Brown

Prompt service to repair a broken spring. Good, quality work and knowledgeable service technician. Great job!

- Tj Rollins

They did a great job, but was a little expensive. They charge a $49 service call just to give an estimate and don’t roll the price into the work if you have them do the work.

- Tim

Online ad

- Richard Dickerson

I have used Precision in the past and have found the company and its staff to be extremely qualified professionals and customer oriented. Dawson Cunningham took time to explain what he was going to do by way of diagnostics to find the problem I was experiencing with my garage door. He provided me with three options without pressuring me to choose a particular option. Very satisfied with the outcome and service.

- Sherry Rowe

Good timely service, professional and courteous by Tran and his partner.

- Steven Graham

A neighbor recommended this business. I filled out my request for service online and was able to schedule an appointment for the next day. Precision Door was quick to respond with texts and phone calls. My appointment was double booked with another customer. I was given priority since my car was locked in my garage due to a broken overhead spring, and I had a doctor's appointment that I needed to make. Cody came at 8 am, got my car out, and asked if he could service the other booked appointment next and come back later the same day. I agreed. While waiting, I read helpful bios and reviews on line. Reading the reviews helped me realize that they offer a military discount (which I was given). It also helped me realize that they charge a convenience fee for using a credit or debit card. I wrote a check and was still charged the convenience fee. I realized this when I read over the itemized invoice. I asked my wife to double check my figures. She agreed and called Precision Door the next day. After she spoke to a person in the Pensacola office about the overcharge, we are expecting that fee to be reimbursed.

- Paul H.

Jake was very helpful, knowledgeable and courteous. I was a little disappointed that the project could not be fixed that day when the person on the phone said it would but considering that they were very busy with all the other jobs they had going on, it was understandable.

- Robert Lofton

Excellent service and very timely. A little pricey

- Tommy Tait

They did a great job and were very friendly. My one complaint is, not telling me that there would be a $29.15 service fee if I used my debit card. If I would have known that, I would have written a check.

- Pat Huntley

Alex was very professional and knowledgeable. He was early for the appointment and finished repairing my garage door in a very timely manner.

- Marty

Timely, transparent, communicated well and was really nice, did a great job... i had Nathan, he was great and informed of every step and decision. I fully recommend and would use again.

- James Myette

Very polite and informative

- David Reed

Came to our aid quickly as our spring broke on garage door and couldn’t get the car out. The technician gave us several options for repair and upgrades. Seemed pricey but did an outstanding job. Looks good and everything in good working order now.

- Edmond Hudnall

The technicians were on time, professional, and friendly to talk to and answer questions. I was surprised at how quickly they did the work since I had to go with the most extensive repair package (basically a spring repair with upgrade on almost everything else) I’m not happy about the price, but thankful for the Veterans discount and 12 months no interest.

- Rubin Middleton

Very good service and professional attitude. Thank You.

- Samuel Lupfer

Everything went fine.

- William Hollerman

I’m very happy with the professionalism of the installers. I think they were very informative with the issues I was having my garage door opener. My one complaint is that they took my Ryobi door opener with them without even asking me.

- Lisa Anderson

I never give 5 stars. For two reasons: there is always room for improvement and the job is not done until the door is installed.

- Carolyn Becherer

Quoting garage doors.

- Karrie & Scott Colvin

They got me on the schedule when I needed the job done. JD was efficient and courteous.

- G Sebren

Worked a long time but completed the install.

- William Reilly

Great work. But high price- but you get what you pay for.

- Craig Daniel

Technician was great, only gave 4 stars vice 5 due to the keypad on the outside of the garage would not program so the installer called someone and they said Home Depot will call me to obtain a new outdoor keypad and then someone will come and install it program it.

- Terry Glancy

JD did a very fine job installing the garage door springs, but im really shocked.why you only have a 90 day warranty on new parts just bevause I didnt purchase everything that your technician recommended? New springs when bought have a 5 year warranty.

- Mike

I understand the service call fee, even though it's high. But if all he has to do is tighten a belt and reconnect a wire then it's called a tune up special for an additional $60. So it was $110 for a 10 min visit where most of that time he was just filling stuff out on the laptop. Appreciate him fixing it but something that simple shouldn't require an additional fee on top of the service fee.

- Jermy Edmondson

Great job by the 2 men that came out to do a free estimate. They informed me that they could install the door at that time instead of having to schedule an appointment. Only negative thing I had was that the work was almost double what they quoted me over the phone, I agreed to do it more for time than anything. Very informative associates and very knowledgeable.

- David Olinde

service tech was awesome! very informative and professional. Absolutely knew what he was doing and I am 100% satisfied!!

- Greg Smith

We chose precision as a result of a referal from a coworker. We have ordered hurricane/impact resistant isulated garage door. 5 week lead time patiently waiting for our door. Alex Tran was very pleasant to work with and answered all our questions

- Mario Ortiz