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Read what people are saying
about Precision Garage Door in:

Callaway, FL

Precision Door Service of Pensacola
has received 19 reviews, averaging 4.74 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for my garage door which had one spring that completely broke in two. I called around 12:30PM and was told that someone would be here between 2-4- same day! I was amazed and thankful. I got a call 15-20 minutes later that the tech was on his way and asked if he could come EARLY! Wade was very professional and knowledgeable. He explained and answered all of my questions, provided explanations of what he was doing and what was needed, even gave me options but no pressure for additional work that was not needed at this time. Should I have any additional garage door trouble, I will most definitely be calling Precision!!! Thanks Wade and team!
Jennifer K
A Response from: Bobby Boes

Thank you for the feedback Jennifer! Wade has been a wonderful addition to the team and he continues to prove it every year. We are happy to hear he addressed the issue quickly and was able to solve the problem. It makes the whole story better to know our technicians are doing the best to make it to every customer as soon as they can. We look forward to being there for you in the future and make sure to call us when you get ready for that new door! Welcome to the Precision family!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, kind,knowledgeable and professional.
Ira Black
A Response from: Bobby Boes

Thank you for the 5 star review Ms Black! We are always looking to better the customer service experience and the 4 things you mentioned are highly involved in that process. Please dont hesitate to call us with any questions or concerns in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and efficient service. Great work.
American Mastercraft/Tom Chenker/6921
A Response from: Bobby Boes

Thank you Mr Chenker. We hope you will continue to use Precision in the future!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Rolling vertical shutters installed an three patio doors and large front window. Installation went smooth and the technicians attention to detail was note worthy. You could tell they took pride in their work. Just another level of security and protection if we ever get another "Michael"!! It's not often these days that you get this kind of response and quality work! You will not be disappointed with this company!! Although I selected installed garage door as this service, it would not allow me to post without making a selection.
Allen Byhardt
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they were reccomended by someone. They were very courteous and prompt.
Flora Garnett
A Response from: Bobby Boes

Glad to hear word is getting around about Precision! Thank you for the review Ms Garnett! We look forward to helping you will all of your future garage door needs!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed with the technician that came to our house!
O.W. Mason
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with Precision Garage Door Service. They have replaced 4 doors for me so far with a couple more to go. Excellent employees and quality service.
Ken Varnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and did a great job
Donna Duus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had great service on my new garage door Bailey and Trung were awesome and would use them again... need them to look at my house in Pensacola
Greg Hugo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

got a qoat on installing a 6x7 door waiting on call back to arrange payment
George Mallory
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very friendly and answered all my questions. Great job.
Jennifer Taylor
A Response from: Bobby Boes

Hi Jennifer, Thanks so much for calling Precision & for leaving us a 5 star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I noticed my spring was broke and one side of the door wouldn't go up no matter how hard I tried to lift even with help from others. I initially intended to try it myself after watching some videos on replacing the spring. However, I felt it was unsafe and contacted several repair companies from Angie's List Living in Panama City after the storm meant a lot of local companies had long wait lists, but I was surprised when Precision not only didn't have a wait list, they could send out a tech within 2 days. Austin was awesome. He not only recognized the broken spring but also that the pulley on one side had failed since the bearing was frozen. He wrote up a fair estimate and was able to repair my door in about an hour. I was impressed with his professionalism and knowledge. Even though the cost was more than what I anticipated, it was offset by the fact that the pulley bearing was broken as well as the need for new rollers which were about to fail. All in all a good experience leaving me with peace of mind.
Ralph Swindler
A Response from: Bobby Boes

Hello Ralph, we are happy to hear Austin took great care of you! Thanks for choosing Precision and we appreciate the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great having a new door after Hurricane Michael. Thanks to Wade and crew. Could I get an e-receipt, paid in full, for my insurance? Thanks!
Carl Gajus
A Response from: Bobby Boes

Hello Carl, We are truly happy you chose Precision Door. Thanks so much for your business and the 5 star review. I will get that in the mail this afternoon.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, great product, completely satisfied.
Gregory Loper
A Response from: Bobby Boes

Hello Mr. Looper, We are so happy you chose Precision Door Service. Thank you for your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was for a garage door R&R quote due to the hurricane. Your company was quick to respond to my phone call and your technicians that came by for the quote were very professional. I look forward to doing business with yall in the future.
Douglas Yarnell
A Response from: Bobby Boes

Hello Mr. Douglas, Thank you for Choosing Precision Door and for your kind review! We appreciate your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James Estes did a great job in replacing the broken spring on our garage door. He also replaced ten worn rollers, several defective screws and a missing bearing on the overhead shaft. Very fast and professional.
Duane Oswald
A Response from: Bobby Boes

Hello Duane, Thank You for your kind review for our technician James and the job he completed! We greatly appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Mason, Knew what he was doing, and did a great job.
Raymond Hundrieser
A Response from: Bobby Boes

Thank You Mr. Raymond for your kind review! We greatly appreciate your business. We also want to Thank You for your kind words for our technician, Mason.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did an excellent job ....Fast, professional service. We will definately recommend Precision and will call them again if we have any other problems. Thanks Darrell Williams!
Vincent Walker
A Response from: Bobby Boes

Hello Mr. and Mrs. Walker, Thank You for your kind review. We also Thank You for the kind words for Darrell.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors