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Read what people are saying
about Precision Door Service

Precision Door Service of Pensacola
has received 5 reviews, averaging 1.00 Stars:
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
Review:

18’ door improperly installed on detached workshop May 26.. When I finally installed my opener some ten days later, the torsion spring was so overtightened it blew out my powerful 1hp Sommer direct drive when i tried to close door. The large t-strut on the top panel was in wrong place . It was below top roller bracket instead of being above it. This made it impossible to use the reinforcement bracket the installers left me. After making my own bracket, the opener, which is rated for 1200 pounds,buckled trying to close the 440 pound door. Two weeks after the mis-installation, a technian was sent to correct the problems. To further earn this poor review, I was charged a $65 service fee. My phone appeal of that fell on deaf ears.
Rex Ogburn
Service Provided:
Install Garage Doors
Review:

Called to replace broken spring, which was done, Technician continued to check components, strongly suggesting replacing motor, nearly $500.00, since it was loose. He said tightening was not possible. He was questioned repeatedly about this. We deferred additional repair at this time. Costal Garage Doors were called, repair and service call was accomplished for $55.00 Simply replacing a grommet & tightening, What a RIP-OFF, would NEVER use Precision again.
David Thomas
A Response from: Bobby Boes

Hello Mr. David, I really hope we came to a solution on this issue. We appreciate your business and ensuring us you would use us again in the future if needed.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Large bill and main problem not solved (light) . Would not have okd service had I known light was not fixable.
Dale Stopp
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Was informed twice that a technician/manager would contact me when I called wanting to know when installation was going to be and no one bothered to call. Company has my down payment and I do not have a working garage door.
Michael Hogg
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener