Review:

Excellent website, very informative,. Far exceeded my expectations, Austin Young pulled an outstanding inspection of my garage door system and uncovered some major discrepancies on components that could fail and cause major damage to my vehicle and garage. I'm buying a replacement system and never felt any pressure to do so. Outstanding service......

Review:

I had my garage door replaced with a Wayne Dalton door the beginning of April. I noticed top 2 panels weren’t aligned properly. I notified your company and today your technicians replaced all 4 panels. However the top 2 panels had the same problem. The technicians did the best they could with the panels. I suggest you discontinue installing Wayne Dalton doors. They are an inferior product.

Review:

I am very happy with the service and attention to detail of the Precision Door personnel! Daniel and his assistant were on time and explained in detail the items needed to put my door into proper working condition. I will be calling these folks in the event I need repairs on my garage door in the future and I will be telling all my friends of the EXCELLENT work ethic and service they provide!

Review:

Very professional installed the new opener and then checked both doors and system to make sure everything was okay. Highly recommend them.

Review:

Exceeded my expectations. One day response. No crap, just delivered the goods.

Review:

Wonderful experience start to finish. My garage door spring broke on Mother’s Day. I called Precision and the service rep was very personable and professional. She had a technician booked for 8am the next day. Austin called prior to his arrival. He was courteous, personable, knowledgeable, and professional. I have never had a garage door open so quietly in my life! Highly recommend.

Review:

Recommendation from neighbor. The technician was on time and checked my door thoroughly. He answered my questions, repaired my door and was very courteous.

Review:

What prompted me to choose Precision was your web site. You spoke about your employees and that tells you think highly of them. Alex was our technician who repaired our garage. I was so impressed with his Politeness, knowledge, quality of work done, he is a true asset to your company. People like Alex are hard to find. I will be a good spoke person for your company.

Review:

Bobby, thank you so much for having RJ to go out and move the sensors down lower, thank you RJ as well, you guys are great, if your stars were ten , you will get 10 stars from me. Your company has always been there for me. THANK YOU ALIN SCOTT

Review:

Amazing same day service! Technician arrived within an hour/ half after initial phone call. Austin Strong was personable, very knowledgeable, and courteous! Explained everything, gave options, and no pressure! Perfect! Would reccomend your company any time! Previously used your company to install new garage door springs, sensors. Again, perfect!

Review:

Have used in the past and confident in service provided. Garage door floor stripping replaced..

We are happy to know that you continue to call us for your garage door needs. Thank you very much for the wonderful review Mr Barnes. Glad to have you in the Precision family!

Review:

Excellent Service!

Thank you for the 5 star review Ms. Cashion! Dont hesitate to call us if you need anything in the future!

Review:

Thank you for your prompt attention and same day service. Your technician, William, was personable, well mannered and overall a very nice young man. It was not an "easy" install, but he still worked diligently and consistently. He has a great work ethic about him, he was professional and attentive. We would definitely recommend your company to anyone who asks. Thank you again, we are very happy with our installation.

This is great to hear Mr Sapp. We do our best to keep raising the standard for customer service in this industry and it seems with your review we are doing just that. Thank yo again for taking the time to compliment William and we look forward to helping you in the future!

Review:

Great company, called to have seals change on my garage. Was completed same day. RJ did an outstanding job. A true professional who takes pride in his work.

RJ has been an asset for us here at Precision and its great that you think so too! We will be sure to let him know. Please dont hesitate to call us if you have any questions or comments for future work and welcome to the Precision family!

Review:

Excellent experience with your company. Almost an immediate response to our service request. Here, repairs done and gone within three hours of our initial call. Jason Lites is the perfect representative for your business. Prompt, friendly, informative, offered options and did the work in a very timely manner. He explained the reasons for each option, and left an invitation to call should anything else be needed. We will recommend your services to anyone who asks...just as our neighbors did when we asked them. (Mel Langham on Abbington Ave.) Kindly, Fred & Nancy Lancing

We are always trying to get better at customer service. Quick response times, efficient quality work, and educating the customer on functionality as well as preventative maintenance. Thank you for the feedback and we will be sure to let Jason know to keep up the good work! Thank you for choosing Precision!

Review:

JR was excellent. Installed the New Door and took the old one. Took about 3 1/2 hours for our double. Door. Very Professional. Very good Company to work with. TY, bvh

Rj is a really hard worker and we are happy to have him. Thank you for recognizing and giving him a 5 star review. Dont hesitate to call us if you ever have questions or concerns in the future! Thank you for choosing Precision.

Review:

Excellent response time and fantastic work....5 stars all day long!!

We appreciate you taking the time to give us a great review Mr. Grubb. We aim to please! Jason is one of our best and hopefully he helped your future decisions on who to call for garage door help! Welcome to the Precision family!

Review:

EXCELLENT SERVICE & SERVICEMAN.

Thank you for the 5 star review Gail! Wade will appreciate the feedback and be sure to contact us for any and all future garage door needs!

Review:

Just had the Garage Door Overhaul service completed following their 25pt safety inspection. Thorough explanations and alternatives provided where available. After dealing with a 15yo opener, worn springs, and noisy rollers I'm pleased with the results. Given their warranty and professionalism, I would easily reccomend Precision to anyone in need of garage door services.

Thank you for the feedback Mr Meyer and for the wonderful review as well! Don't hesitate to call us in the future for all of your garage door needs!

Review:

Always outstanding and professional!!!

Thanks for the wonderful review Jamie! RJ is one of our best and we will be sure to let him know you think so too. Thank you for choosing Precision and we look forward to helping you in the future!

Review:

We researched 10+ manufacturers and Precision was by far the absolute best in terms of choice, service and price point. Our existing side by side garage doors were different sizes creating many challenges for a cohesive aesthetic. And, we live in an historic district so getting approvals by local entities added another layer of concern. Not only did Precision provide a very high quality hurricane rated set of doors for the price, but they were completely professional and timely regarding all questions, drawings, and spec sheets. Both the delivery and installation went as promised and we could not be more pleased with the final product. If you need new garage doors or repairs, this is the company to call!!!

This is exactly the kind of review we love to see! Thank you so much for the feedback Sandy! We are excited to know that of all the companies you reached out to Precision was the one you decided to trust with your unique situation. Precision would love to raise the bar for customer service and expectations across the industry. Welcome to the family and we look forward to being there for all of your future garage door needs!

Review:

Excellent value & service. Friendly, affordable, reasonable and able to work with me. Came out within a couple hours of calling????????

Thank you for the stellar review Ms. Medley! We try our best to be there as soon as possible. We will be sure to let Chris know he earned another 5 star review. We hope you always call on us for all of your garage door needs and welcome to the family!

Review:

My wife and I had 2 new garage doors installed in our home which was originally built in the mid 1960's. Jason Lites came to our home originally and gave us a very thorough estimate with many options for doors. He was very knowledgable and not pushy about getting the job or trying to sell one brand vs another, which I liked. He listened to what my wife and I wanted and really worked hard to give us the best options for our particular home. On the installation day, Trung Phan and two other installers came and did a fabulous job installing our new doors. They were all polite, friendly and really hard workers. Later in the day, Jason Lites stopped by to see how the install was progressing and they all explained how to operate and maintain the new doors. Jason explained the safety features on the doors and checked everything to make sure the doors were functioning and fit correctly. They didn't leave any mess and disposed of the old doors for us. My wife and I were extremely impressed by the quality of their install and their attention to customer service. I would highly recommend Precision Door of Pensacola to anyone and if I ever need garage doors in another home, they'll be the first guys I call.

Thank you for the wonderful review Mr. Schaefer! Customer service is one of our biggest focuses. It pleases us to hear our techs will do whatever is necessary to maintain the high standards we want to set for the industry. We love to hear about Jason coming back by to make sure the installation was going well since he was the one to give the original estimate and to explain the functionality and safety features of your new doors. Our guys take pride in what they do and this is a prime example! Thank you for choosing Precision and we look forward to working with you on all of your future garage door needs. Welcome to the Precision family!

Review:

U.S. Marine Corps Veteran of 32 yrs. Called and had a Technician out in an hour. RJ and Cole(the techs) were professional and friendly. I told RJ what I wanted to have addressed on my garage door (everything short of replacing the entire thing) and he gave me the quote on the spot. I asked when the soonest they could schedule me in and he told me that he had everything on the truck to complete the job immediately. Of course I said yes to that! Great work guys! Keep up the good service.

Thank you for your 32 years of service Dana! We aim to get better at being prepared for thing so this is great to hear. Please don't hesitate to give us a call if you ever need anything and welcome to the Precision family!

Review:

Trung & Colt did a great job. When they were done we realized the door into the garage from the house was blocked. They didn’t leave until they fixed the problem. They were very professional & polite.

Trung and colt make a great team! Its unfortunate there was an issue but great to hear they could quickly resolve the problem. We hope to hear from you again if you ever need anything so please dont hesitate to call!

Review:

My tech did an outstanding job and he was very friendly.

Chris takes pride in the work he does, Customer service is a huge part of what we do and its wonderful to see he excels at at that as well. We hope you continue to call us every time you need something!

Review:

Austin was very personable and kind. He answered my questions, addressed my concerns, and looked over my doors thoroughly. He made me aware of their age and the newer options that have better safety ratings so in the future I can make an educated decision. His work was thorough. Good job, thank you!!

Thank you for taking the time to write us a review Ms. Breeden. We do our best to inform our customers about preventative maintenance as well as future options in case something does go wrong with your garage door. We appreciate you taking the time to give us praise and we look forward to working with you in the future. Welcome to the Precision family!

Review:

This company gives wonderful service. I called them with my problem about my garage door and they were her within 2 hours reasonable rates with 10% of for senior citizens and military, the young man that fixed my door was very courteous and very knowledgeable about his job so thank you so much.

Thats wonderful to hear Ms. Cochrane. We are always looking to get better! Please dont hesitate to call us if you ever need anything! Thank you for choosing Precision!

Review:

Good morning! Thank you to your wonderful installer, Mr. Billy Boehmer, for the excellent and professional service he provided to us during the installation of hurricane shutters for our office. Not only is he extremely polite, knowledgeable, and skilled, he also made the entire process run very smoothly. I am extremely pleased with the appearance and quality of the shutters, and will certainly recommend your company to anyone who requires service in the future. Mr. Boehmer is a stellar employee and a true asset to your business. Sincerely, Victoria Taylor Office Manager/Administrator

Thank you for the wonderful review Ms Taylor! Billy is one of our best and we agree a true asset! We are happy to hear the installation went well. Should you have any questions feel free to call us any time and thank you so much for recommending us!

Review:

William was professional and is getting us the price to replace the top panel. We want to make sure it will match. He was getting back to us with pricing and how soon the door can be repaired. TY, bvh

Thank you for the review Mr Vanhorn, We want to continue to get better at customer service. You leaving us feedback lets us know we are on the right track! Looking forward to getting back to you real soon!