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Read what people are saying
about Precision Garage Door in:

Pensacola, FL

Precision Door Service of Pensacola
has received 323 reviews, averaging 4.95 Stars:
Review:

RJ your representative was very prompt, extremely professional, and courteous and explain everything to me where I could make the best decision.
Fletcher Kee
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast, efficient and professional. JD identified the problem, gave me an estimate and repaired my garage door in a little over an hour. 5 star service!
Craig Chenevert
Service Provided:
Garage Door Repair
Review:

OK, WILLIAM WAS VERY PROFESSIONAL. GIVE THIS MAN A RAISE!!! Thank you for your service, this is the second time I have used Precision and will use Precision for any problems I have with my Garage Door. Thank you and Have a Blessed and Wonderful weekend. Thanks again to William.
Brian Glowacki
Service Provided:
Garage Door Repair
Review:

Alex was on time and did a great job. Would recommend you all anytime.
Tom Carter
Service Provided:
Garage Door Opener Repair
Review:

So disappointed. I paid $528 for a new garage door today. And now it does not close. Bummer.
Tom Rongstad
Service Provided:
Garage Door Opener Install
Review:

Precision installer arrived exactly on time and never stopped working. The installer is very knowledgeable and explained the replacement in detail. The price and adjustments were generous. Installation went well; equipment exceeds our expectations. Best and most quiet opener we ever had. Thank you.
Richard Hahner
A Response from: Bobby Boes

Hello Richard, Thanks for the 5 star review and the shout out to our technician! We truly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician that came to make the repair, Alex Tran, was there exactly on time. He went over everything with me in detail and did a fantastic job. I am very pleased.
Steve Shea
A Response from: Bobby Boes

Hello Steve, Thanks for the 5 star review and the shout out to our technician Alex! We truly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Wade and the other individual were very very professional thank you for all your help
David Baden
A Response from: Bobby Boes

Hello David, Thanks for the 5 star review and the shout out to our technician Wade! We truly appreciate your business!

Service Provided:
Garage Door Repair
Review:

I was most impressed by Alex. A Very coconscious young man. He inspected the door and gave me a quote for repairs and went to work right away and fixed problem and had door back in service with in hours. I was impressed that the parts were on his truck and available for him to make repairs. Thanks Alex
Jim Sanders
A Response from: Bobby Boes

Hello Jim, I'm pleased to hear that Alex took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was really pleased to get service within hours after I called. Kirby has thumbs up for his service and explaining the things he was doing and why.
Mildred Busch
A Response from: Bobby Boes

Hello Mildred, we are happy that Kirby took great care of you! Thanks for choosing Precision and the 5 star review!

Service Provided:
Garage Door Repair
Review:

In the past we used a competitor but after numerous attempts decided to try someone else and found your company on the internet so called u got immediate answer and service tech here the next morning... was professional and prompt
Dianne Brady
A Response from: Bobby Boes

Hello Dianne, I'm so happy you called us! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I purchased the extended warranty after spring replacement a few years ago and the decal by the door opener button helped me remember who to call. Austin did an excellent job. He is very professional and awesome with customer relations. Would recommend Precision Door and especially Austin to anyone! I have had two other companies over the last several years, but you guys are best by far! Austin repaired the intermittent operation and recommended a surge protector. I have been thru several sprinkler controllers due to surges and had one blown off the wall. A surge protector is cheap insurance.
David Shepherd
A Response from: Bobby Boes

We are very happy to hear that Austin went above and beyond! Please call us if you ever need anything. Thanks for choosing Precision Door Service!

Service Provided:
Garage Door Repair
Review:

William (technician) was totally professional, polite, and courteous.
David Perice
A Response from: Bobby Boes

We are happy that William took great care of you! Thank you for choosing Precision Door Service!

Service Provided:
Garage Door Repair
Review:

You were recommended by the man at Wayne Dalton doors. I was very pleased with the entire process with your people. very efficient. I purchased 2 doors and openers
Trudy Pitt
A Response from: Bobby Boes

We love hearing from our customers and always happy to hear about their experience. Customer Service is top priority with us! Thank you for the 5 star review, we truly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Super service! I was so upset and worried when my garage door spring broke and I needed it fixed really fast. Precision came to the rescue and all was fixed with in an hour. I highly recommend Precision for all garage door needs!
Linda Brown
A Response from: Bobby Boes

This is great news! I'm so happy we was able to take care of your needs. Thanks for the 5 star review and appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Review:

Sorry late sending my appreciation for being so fast in responding to fix my garage door as was here in no time after the call as was actually in my area at the time with another customer. Have used in past and thank the guy that came out and fixed the problem as did a better job then when first installed by another from another company. Will and have recommended you to others for your great service.
Winnie Moring
A Response from: Bobby Boes

Thanks for the 5 star review! We truly appreciate your business and happy we could take care of your garage door needs.

Service Provided:
Garage Door Repair
Review:

I was pleased with the professional service provided. The options for repair of my garage door were explained completely prior to the service. The technicians completed the repairs, explained the new garage opener and cleaned the garage. The garage door now opens and closes quietly.
Veronica Richards
A Response from: Bobby Boes

We greatly appreciate your business & appreciate the 5 star review.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Replaced Torsion springs. Great service and early. Will look into entire package when I can afford and use your business again. Thank you for expedited service. 5 Stars
Kevin Statam
A Response from: Bobby Boes

We greatly appreciate your business & appreciate the 5 star review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The installer showed up on time and was very helpful with what needed to be done. The work got right and was done faster then I was expecting. I would use them again
Phillip Velez
A Response from: Bobby Boes

Thank you for the 5 star rating, We greatly appreciate your business.

Service Provided:
Garage Door Opener Repair
Review:

This was my first time to use Precision Garage Door and I was very impressed. From the office staff who set up my appointment for same day service to the 2 Techs who took care of my garage door issue. The Techs found what was causing the problem immediately and they fixed it very quickly. I, also, got them to do an inspection which turned out well and gave me peace of mind. The Techs were very personable and taught me a lot about caring for my garage in the future by answering all my questions. I will definitely recommend Precision Garage Door to others.
Rebecca Causey
A Response from: Bobby Boes

Thanks for the comments about our Techs & Staff! Thank you for the 5 star rating, We greatly appreciate your business.

Service Provided:
Garage Door Repair
Review:

Bobby Boes, When Corey arrived he went over everything and showed me the cost for repairs of $224.25 I agreed to it . After the Job was completed he presented me with a bill of $324.25 a $100.00 bill;higher however he gave me a military discount of 10% of $34.00. The Job was completed in one hour This is a very high price for labor. No new parts were replaced We would like to have a complete breakdown of these charges sent to us on our Email John1962stella@ att.net We feel we have been overcharged. We can not RATE this company at this time. John & Stella Emmert
John Emmert
A Response from: Bobby Boes

Hello Mr Emmert, Looks like we have corrected the invoice error and the invoice has been emailed to you. Please let us know if you need anything else in the future. Thank you for your service, we greatly appreciate your business.

Service Provided:
Garage Door Opener Repair
Review:

On time. Fair price. Quality work. Performed quickly by professional techs.
Steve Lashley
A Response from: Bobby Boes

Thank you for the 5 star rating, we greatly appreciate your business.

Service Provided:
Garage Door Repair
Review:

Got a phone call when they were on the way to our house and they even arrived a little early (which is GREAT in my book!). Personable, prompt, reasonably priced. Excellent service all the way around. Highly recommended!
Gary Horne
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Great job by the repairman but he was not trained properly. Claimed he would take the 49.95 service charge away and if I bought 2 new remotes as I did do. Also told that I would a senior citizen and military discount. Got the discounts but did not remove the sevice charge as he said he would. Like the company but after this incident will no longer give them my business.
Kenneth Kabelis
A Response from: Bobby Boes

Hello Kenneth, Thanks for the kind words regarding the technician. We are very sorry that we are unable to offer multiple discounts on service call, we honor whichever promo gives you the max discount. We truly appreciate your service and hope you will reconsider using us in the future.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

excellent service
Linda Brown
Service Provided:
Garage Door Opener Repair
Review:

Your technician (Austin) was outstanding, and the product is great. I did not expect such good results. The new motor has reduced noise 90%
Tom Botsford
A Response from: Bobby Boes

Hello Mr.Tom, Thank you for your kind review on our technician Austin! We greatly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Austin was very professional and did a fantastic job I reccomend Precision Door highly, same day service, on time arrival, fair pricing options 5 STARS!!
James Wells
A Response from: Bobby Boes

Hello Mr. James, Thank you for choosing Precision Door, and for your kind review on our technician Austin! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Five (5) Star service & workmanship. From initial contact on the phone to the technician, Wade, first rate quality work and superb response time. I highly recommend this company for all your garage door needs! Michael & Shelley
Michael Williams
A Response from: Bobby Boes

Hello Mr.Michael, Thank you for your kind review on our technician Wade. We greatly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Wade was outstanding. He contacted me early yesterday with and arrival time. When he arrived he quickly diagnosed my problem and offered 2 alternatives to fix. After fully explaining to me these alternatives, I choose to replace the lift motor with your belt drive. Wade was efficient and thoroughly explained all working parts from the motor to the remotes and how to set codes. If I need garage door service in the future your service will be my only call. Thanks
Bob Sachlis
A Response from: Bobby Boes

Hello Mr. Bob, Thank you for choosing Precision Door, and for your kind review on our technician Wade. We greatly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

From the moment we contacted Precision until the moment our technician James Estes left we received EXCEPTIONAL customer service! Good customer service is so hard to find. I was impressed with the speed my initial call was responded to. James was very professional, courteous and knowledgeable. So many times you may have to spend the whole day waiting for repair technicians to even show up. James was prompt and finished the job quickly. Thank for your professionalism. I will definitely recommend you to my friends and family.
Mark Massey
A Response from: Bobby Boes

Hello Mr. Mark, Thank you for your kind review on our technician James and for recommending Precision Door to others! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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