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Read what people are saying
about Precision Garage Door in:

Panama City Area, FL

Precision Door Service of Pensacola
has received 81 reviews, averaging 4.89 Stars:
Review:

Your technician, Austin Young, visited my home to evaluate the hurricane damage to my garage door. Austin arrived in a timely manner and was very professional and answered all of my questions. He was very compassionate, helpful, and kind and is definitely an asset to your company. The young man assisting him was also very kind. He definitely deserves a five star rating.
Sandy Moore
Service Provided:
Garage Door Repair
Review:

I actually chose Precision for my interest in Bahama Shutters for my new home. Your timeliness was above all of my expectation. Billy was my service man coming to my home. He was very knowledgeable of your product and very kind. I look so forward to receiving the shutters as I feel it will certainly add charm to my home. Of course the Senior Discount always makes the homeowner happy. By all means...5 stars for all. Thank you, Linda Magill 504 Palm Ave. Panama city Beach, FL 32413.
Linda magill
A Response from: Bobby Boes

Thank you Linda for your excellent 5 star review! We are so happy to hear you were pleased with the help Billy provided! He is extremely knowledgeable and works hard to maintain that knowledge. Adding the shutters to your home will be a lovely addition and we can't wait to hear how you feel once they are installed! Thank you for your business Linda!

Service Provided:
Install Garage Doors
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
Review:

your men were here to givr me an estimate for replacing garage door. very pleased with their work. will probably use your ompany to do work.
Montyna Kelly
A Response from: Bobby Boes

Thank you Montyna for the 5 star review! We would be happy to complete the work for you. Please contact us when you are ready to have the job done.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

18’ door improperly installed on detached workshop May 26.. When I finally installed my opener some ten days later, the torsion spring was so overtightened it blew out my powerful 1hp Sommer direct drive when i tried to close door. The large t-strut on the top panel was in wrong place . It was below top roller bracket instead of being above it. This made it impossible to use the reinforcement bracket the installers left me. After making my own bracket, the opener, which is rated for 1200 pounds,buckled trying to close the 440 pound door. Two weeks after the mis-installation, a technian was sent to correct the problems. To further earn this poor review, I was charged a $65 service fee. My phone appeal of that fell on deaf ears.
Rex Ogburn
Service Provided:
Install Garage Doors
Review:

No doubt this is a 5 star company. Alex saved the day. We had an engagement planned. Alex arrived later than he had planned but, took care of our garage door problem and we arrived on time. A big thanks to Alex and Precision Door.
Jimmy Beshears
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am very pleased with Precision Garage Door Service. They have replaced 4 doors for me so far with a couple more to go. Excellent employees and quality service.
Ken Varnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional and did a great job
Donna Duus
Service Provided:
Broken Garage Door Spring Repair
Review:

We had great service on my new garage door Bailey and Trung were awesome and would use them again... need them to look at my house in Pensacola
Greg Hugo
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service! Technician explained everything clearly.
Cherie Lindley
Service Provided:
Garage Door Repair
Review:

Very courteous and professional. They even called and asked if he could come early! Definitely would recommend.
Donna Mason
A Response from: Bobby Boes

Hello Donna, I'm so happy RJ took great care of you! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Review:

got a qoat on installing a 6x7 door waiting on call back to arrange payment
George Mallory
Service Provided:
Install Garage Doors
Review:

He was very friendly and answered all my questions. Great job.
Jennifer Taylor
A Response from: Bobby Boes

Hi Jennifer, Thanks so much for calling Precision & for leaving us a 5 star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

The meeting with your rep/tech was informative and pleasant. Hopefully your bid will allow us to place an order for 3 Bahama Hurricane Shutters. rating - 5* Unfortunately, I was unable to "send review" without selecting a "service performed"..... giving a quote was not one of the choices so "install Garage Doors" never happened.....
Tom &Terry Duke
A Response from: Bobby Boes

Hello Mr. & Mrs. Duke, Our website company is in the process of adding the "Hurricane Shutter" to the product & service tab. We truly appreciate your calling Precision and the 5 star review. If you ever have any issues please call us.

Service Provided:
Install Garage Doors
Review:

all three people did a very good job. that does not surprise us due to our experience with your company and your employees
Donna Davis
A Response from: Bobby Boes

Hello Donna, This is awesome to hear! Thank you so much for your business and the 5 star review! Please call is if you ever need anything.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I noticed my spring was broke and one side of the door wouldn't go up no matter how hard I tried to lift even with help from others. I initially intended to try it myself after watching some videos on replacing the spring. However, I felt it was unsafe and contacted several repair companies from Angie's List Living in Panama City after the storm meant a lot of local companies had long wait lists, but I was surprised when Precision not only didn't have a wait list, they could send out a tech within 2 days. Austin was awesome. He not only recognized the broken spring but also that the pulley on one side had failed since the bearing was frozen. He wrote up a fair estimate and was able to repair my door in about an hour. I was impressed with his professionalism and knowledge. Even though the cost was more than what I anticipated, it was offset by the fact that the pulley bearing was broken as well as the need for new rollers which were about to fail. All in all a good experience leaving me with peace of mind.
Ralph Swindler
A Response from: Bobby Boes

Hello Ralph, we are happy to hear Austin took great care of you! Thanks for choosing Precision and we appreciate the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Review:

I needed a quote on replacing a garage door. Precision was very accommodating on setting a time to arrive at my home and called ahead to tell me the time they would arrive. They were very prompt and gave me 3 quotes. The men were very amiable and did a fine job of assessing the needs of my problem.
Norma Geradine
A Response from: Bobby Boes

We are so happy our technicians took great care of you! Thank you for calling Precision Door Service. We truly appreciate your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great having a new door after Hurricane Michael. Thanks to Wade and crew. Could I get an e-receipt, paid in full, for my insurance? Thanks!
Carl Gajus
A Response from: Bobby Boes

Hello Carl, We are truly happy you chose Precision Door. Thanks so much for your business and the 5 star review. I will get that in the mail this afternoon.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The technician, Austin, was wonderful, on time, courteous, and immediately knew what the problem was. Our garage doors are now incredibly quiet when closing them. Thanks Precision Doors!
Maryanne Simmons
A Response from: Bobby Boes

Hello Maryanne, We are so happy you had a great experience with Austin! We appreciate your business and the 5 star review. Call us if you ever have any issues.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your guys did a good job. they are go getters.
Dive Lab Inc.
A Response from: Bobby Boes

Thanks for choosing Precision Door Service! We truly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

You were at a neighbors house providing an estimate. I walk down and asked the technician if he would come over and quote me. He told I had to call and schedule an appointment. Great I thought, this will take a couple of weeks. Called and was given an appointment window on Monday ( I had done all this on Friday morning late). Now I was becoming a little less skeptical. Monday arrives, they call and ask if they could come early, their job had finished. Sure come on over, in less than 15 minutes they arrived. Provided an inspection on the garage door and gave me a quote. Not knowing garage-speak, they explained everything I need to know; what I have and what will be the replacement and how things were going to work for the replacement process. Even received a Military Discount. Thanks Wade and Alex for your time and explanations.
Steve Tripp
A Response from: Bobby Boes

Hello Mr. Steve, I truly appreciate you choosing Precision Door Service and the 5 star review. We love hearing how happy our clients are with the service they received.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

My experience with Precision door was excellent from the first phone call to the completion of the repair! After Hurricane Michael it can be difficult to get service or repairs done. The very helpful person that answered the phone and took my service request was professional and thorough. I received an email confirming my appointment which was reassuring. Receiving a text telling me the technician was on his way with his picture included gave me peace of mind! Once the technician arrived he was very personable, professional and thorough in his assessment of the necessary repairs. He did not press me to add items but gave me all the options and explanation needed to make the right decision regarding the repairs needed. And he was able to complete the repair the same day - no rescheduling! I would highly recommend Precision Door Service!
Anne Fatzer
A Response from: Bobby Boes

Hello Anne, We are so happy to hear about your great experience you had. We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
Review:

Great service, great product, completely satisfied.
Gregory Loper
A Response from: Bobby Boes

Hello Mr. Looper, We are so happy you chose Precision Door Service. Thank you for your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I am so impressed with Precision Door Service. The technician wasn't even out of our driveway before I was singing his praises to my husband and to a friend! The technician was courteous and respectful, friendly, efficient. In about 90 minutes, we had a new garage door opener and it's so much quieter than our old one! I have no complaints! On top of that, I had been trying to contact various garage door repair companies for the past 2 weeks or so and could never get a callback. I called Precision just yesterday and was shocked when I was asked if "tomorrow" would be good. I thought we were facing months without a functioning garage door!
Tammy Pietrowski
A Response from: Bobby Boes

Hello Tammy, I happy that RJ was able to help you out in such a short amount of time! We greatly appreciate your business & appreciate the 5 star review. We always strive for 100% customer satisfaction.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The teck came early and we like that. He was very professional and helpful.
John Bongivanni
A Response from: Bobby Boes

We greatly appreciate your business & appreciate the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Everyone I met or talked to were extremely professional and very courteous. The install crew were outstanding and a pleasure to talk to. The service I received was unmatched by any other contractors I've hired so far. I will spread the word here in Panama City. Very satisfied with the product but the personnel is most impressive.
Claude Isidore
A Response from: Bobby Boes

We are so happy to hear this about your experience! Thank you for the 5 star rating, We greatly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Review:

It is with great relief and pleasure to write this review. Do Not Hesitate using Precision Doors. I received a call from my 83 year old Vietnam Veteran who was taken advantage of by one of those fly by night debris companies will cleaning his home in Panama City. When I arrived Thanksgiving Day I started making calls to help him not be so overwhelmed. I started with his garage door that was ruined in the hurricane. Not only did they answer they set an appointment for the next morning. Justin the tech arrived and was a God send, extremely professional, quick and totally reasonable in the job. I can not tell you how many times he referred to The Retired Veteran And Thanked him for his service. The company not only brought back faith in people but also faith in Trust. Thank you Precision and God Bless you Justin for going the extra.
Peter McCade
A Response from: Bobby Boes

We are so glad that we could help out during this stressful time. Thank you for the 5 star rating, We greatly appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Austin was our technician this morning and he was nothing but professional. He was a very polite and informative young man. My garage doors were serviced and Austin took the time to explain everything he observed and the work he performed. I definitely will use Precision Garage Doors in the future.
Wanda Griffin-Pflugfelder
A Response from: Bobby Boes

Thank you for taking the time to share your experience with us, Ms Griffin-Pflugfelder. We greatly appreciate your business.

Service Provided:
Garage Door Repair
Review:

Great job done for us today afte Hurricane Micheal damaged our home. The garage door spring busted throwing parts everywhere very dangerous to us. The crew and appointment setting were great. Thank you again for prompt service and installing our replacement garage door opener it seems great.
Jon Bruce
A Response from: Bobby Boes

Thank you for the 5 star rating, and for taking the time to review us, Mr Bruce. We greatly appreciate your business!!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Hurricane Michael destroyed my garage door. Precision was prompt on giving me a quote and scheduling for install. Install crew was on time and very professional. 5 Stars all the way !!
Tom Bonifay
A Response from: Bobby Boes

Thank you for the kind words, and for taking the time to review us, Mr. Bonifay. We greatly appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
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