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Read what people are saying
about Precision Garage Door in:

Panama City Area, FL

Precision Garage Door of Pensacola
has received 107 reviews, averaging 4.91 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door messed up badly on my way to work. Called several places and either got no answer or couldn't help me out in the immediate future. Called Precision and left a message on their service. Precision called me back later in the day, set up appointment for very next day, was there when they said they'd be there and solved my problem. Very satisfied with their service.
Darryl Moody
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service and communication was excellent. Daniel arrive when he said he would and was very personable, pinpointed the issue quickly, and moved to resolve equally as quickly. I would definitely use your company in the future.
Kathryn E
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I looked on Net and chose Precision By your add. Glad I did, JD Was a very knowledgeable technician Who knew his job and did it in a timely manner, and was very polite. I know you are glad to have a employee such as JD.
Michael Munn
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience, had issues with my sensors and Derrick fixed my problem within minutes. My doors are 24 years old and he pointed out serous safety issues that I didn’t see. He gave me a good deal on new ones.
Mike Harding
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Technician was Derek Homan and all I can say is WOW! He was very friendly, informative, and went way above and beyond to ensure my old garage door was shut before he left. I'm getting a new door but I was concerned that the door would be open until that new door was installed. He should be commended!!
Bob Tiani
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

JD was able to come to our house earlier than was scheduled so he called to check that the time was agreeable to us. He is very friendly and very capable of making our repair. Quick and efficient.
Rudy Cutchin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Mr. Kelley for your knowledge and willingness to come to Panama City to find out why the remote would not open our garage door. It works now!!
Scott Bentz-Montgomery
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hunter was prompt and very professional. His service is greatly appreciated!
Cindy Coffey
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

JD showed up early to replace the busted springs on my old door and after his in-depth inspection I was convinced to just replace the whole door. Even though it will be a week or so before they are able to replace the door he still went through with fixing the problem at hand so we can use our garage while we wait. Great service thank you
Keith Johnson
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door,motor and tracks were put in by your company in March 2019. Another company told me to call you since they could by a picture I had sent them that it was a precision motor. Your service was exceptional.
Robert Demo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installers were very professional. Clean & quick. Highly recommend
Dan Yoakam
A Response from: Bobby Boes

Thank you Dan for feedback. We will be sure let the crew know! Thank you for choosing Precision!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazingly prompt service and resolution to my garage door dilemma. Seems I failed to notice the door was closing at the same moment I was backing out (odd how that happened...ha). I called Precision, was greeted immediately by a pleasant and professional man who found my past customer information and assured me someone would arrive in a 2 hour window set for the afternoon. It seems I no sooner placed the call that a technician was in my drive. He was non judgmental, assessed the problem and assured me it was an easy fix. I was back to pre encounter condition in no time, relieved and thrilled beyond belief. How great to have access to such fine and competent people. Thank you....thank you.
Lyndia Hardin
A Response from: Bobby Boes

Thank you for the feedback Ms. Hardin! We hate to hear of your issue but glad we were able to resolve this quickly. Dont feel bad about it! You'd be surprised how common of an occurrence this is! We also appreciate you choosing Precision Doors and hope to continue to be there for you in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great professional service and follow up.
Anthony Kloeppel
A Response from: Bobby Boes

We will be sure to let RJ know to keep up the good work Mr Kloeppel. Thank you for taking the time to give us a review and don't hesitate to contact us for all of your future garage door needs!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for my garage door which had one spring that completely broke in two. I called around 12:30PM and was told that someone would be here between 2-4- same day! I was amazed and thankful. I got a call 15-20 minutes later that the tech was on his way and asked if he could come EARLY! Wade was very professional and knowledgeable. He explained and answered all of my questions, provided explanations of what he was doing and what was needed, even gave me options but no pressure for additional work that was not needed at this time. Should I have any additional garage door trouble, I will most definitely be calling Precision!!! Thanks Wade and team!
Jennifer K
A Response from: Bobby Boes

Thank you for the feedback Jennifer! Wade has been a wonderful addition to the team and he continues to prove it every year. We are happy to hear he addressed the issue quickly and was able to solve the problem. It makes the whole story better to know our technicians are doing the best to make it to every customer as soon as they can. We look forward to being there for you in the future and make sure to call us when you get ready for that new door! Welcome to the Precision family!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just recently installed roll-down and accordian type hurricane shutters on our house in Mexico Beach. The guys were fantastic! Very respectful, prompt, and eager to help. The installation went seamlessly and finished in 1 day. They look fantastic!!! Would definitely recommend precision door to anyone looking for shutters of any kind!!
Herb & Sherry Brady
A Response from: Bobby Boes

This is wonderful to hear Mr. and Mrs. Brady! Its great knowing the work we do is worth you telling your friends and family. Thank you for choosing Precision and welcome to the family!

Service Provided:
Install Garage Doors
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, kind,knowledgeable and professional.
Ira Black
A Response from: Bobby Boes

Thank you for the 5 star review Ms Black! We are always looking to better the customer service experience and the 4 things you mentioned are highly involved in that process. Please dont hesitate to call us with any questions or concerns in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and efficient service. Great work.
American Mastercraft/Tom Chenker/6921
A Response from: Bobby Boes

Thank you Mr Chenker. We hope you will continue to use Precision in the future!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision were amazing! They spent months correcting the issues cause by Home Depot with my Clopay doors and waited calming until my Builder finally got to where they should have been when they had me order the doors. (storing said doors safely). Their install was flawless! All their employees were super helpful. Thank you
Sue Jacobs
A Response from: Bobby Boes

Always good to hear! We do our best to be there for all of your needs. Thank you for letting us know how we did and sharing your experience with everyone. We hope you will continue to use Precision in the future Ms. Jacobs.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Rolling vertical shutters installed an three patio doors and large front window. Installation went smooth and the technicians attention to detail was note worthy. You could tell they took pride in their work. Just another level of security and protection if we ever get another "Michael"!! It's not often these days that you get this kind of response and quality work! You will not be disappointed with this company!! Although I selected installed garage door as this service, it would not allow me to post without making a selection.
Allen Byhardt
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is so great. They keep you informed on the status of the order. They are friendly, respectful and prompt. Quality material and workmanship. Very pleased.
Lloyd Taylor
A Response from: Bobby Boes

Wonderful to hear Mr Taylor. We are always trying to get better! Thank you for taking the time to let us know and keep us in mind if you ever need anything in the future!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spoke with Bill concerning needing someone to install(2) 16' x 16' roller shutter door for our company based in Sanford, Maine they are very responsive and accommodating
Mike Bouthot NSA
A Response from: Bobby Boes

Thats great to hear Mr Bouthot. We do our best to take care of customers questions and concerns quickly and efficiently. Im glad you took the time to let us know we did just that. We hope you will continue to use Precision in the future sir!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my new garage door. Looks beautiful. Very pleased with the technicians that installed the door very polite and explained everything in detail
Linda Heustis
A Response from: Bobby Boes

Thank you for the review Ms. Heustis! We aim to please. If you ever need anything dont hesitate to call us!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they were reccomended by someone. They were very courteous and prompt.
Flora Garnett
A Response from: Bobby Boes

Glad to hear word is getting around about Precision! Thank you for the review Ms Garnett! We look forward to helping you will all of your future garage door needs!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel and John arrived on time, fixed my problems plus a few tune up items, always cheerful. Delivered more than they promised. I'll call them again. John
John Chicola
A Response from: Bobby Boes

Thank you for the review and wanting to continue working with us in the future Mr Chicola. Daniel and John take pride in their work and we are happy to see its paying off. If you need anything dont hesitate to call!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GReat service with no frills ! great people\employees.I'm a project manager for a large const company and Iv'e used them for several projects, I don't even bother calling other door company's. I keep their number handy and save myself the headaches of dealing with "the other guys".
Scott Rueschman
A Response from: Bobby Boes

Excellent review! Thank you for the feedback Mr Rueschman. We cant wait to work with you on future projects!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed with the technician that came to our house!
O.W. Mason
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Austin Young, visited my home to evaluate the hurricane damage to my garage door. Austin arrived in a timely manner and was very professional and answered all of my questions. He was very compassionate, helpful, and kind and is definitely an asset to your company. The young man assisting him was also very kind. He definitely deserves a five star rating.
Sandy Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I actually chose Precision for my interest in Bahama Shutters for my new home. Your timeliness was above all of my expectation. Billy was my service man coming to my home. He was very knowledgeable of your product and very kind. I look so forward to receiving the shutters as I feel it will certainly add charm to my home. Of course the Senior Discount always makes the homeowner happy. By all means...5 stars for all. Thank you, Linda Magill 504 Palm Ave. Panama city Beach, FL 32413.
Linda Magill
A Response from: Bobby Boes

Thank you Linda for your excellent 5 star review! We are so happy to hear you were pleased with the help Billy provided! He is extremely knowledgeable and works hard to maintain that knowledge. Adding the shutters to your home will be a lovely addition and we can't wait to hear how you feel once they are installed! Thank you for your business Linda!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your men were here to givr me an estimate for replacing garage door. very pleased with their work. will probably use your ompany to do work.
Montyna Kelly
A Response from: Bobby Boes

Thank you Montyna for the 5 star review! We would be happy to complete the work for you. Please contact us when you are ready to have the job done.

Service Provided:
Garage Door Repair
Product:
Garage Doors
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