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Read what people are saying
about Precision Garage Door in:

Panama City Area, FL

Precision Door Service of Pensacola
has received 93 reviews, averaging 4.89 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just recently installed roll-down and accordian type hurricane shutters on our house in Mexico Beach. The guys were fantastic! Very respectful, prompt, and eager to help. The installation went seamlessly and finished in 1 day. They look fantastic!!! Would definitely recommend precision door to anyone looking for shutters of any kind!!
Herb & Sherry Brady
A Response from: Bobby Boes

This is wonderful to hear Mr. and Mrs. Brady! Its great knowing the work we do is worth you telling your friends and family. Thank you for choosing Precision and welcome to the family!

Service Provided:
Install Garage Doors
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, kind,knowledgeable and professional.
Ira Black
A Response from: Bobby Boes

Thank you for the 5 star review Ms Black! We are always looking to better the customer service experience and the 4 things you mentioned are highly involved in that process. Please dont hesitate to call us with any questions or concerns in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and efficient service. Great work.
American Mastercraft/Tom Chenker/6921
A Response from: Bobby Boes

Thank you Mr Chenker. We hope you will continue to use Precision in the future!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision were amazing! They spent months correcting the issues cause by Home Depot with my Clopay doors and waited calming until my Builder finally got to where they should have been when they had me order the doors. (storing said doors safely). Their install was flawless! All their employees were super helpful. Thank you
Sue Jacobs
A Response from: Bobby Boes

Always good to hear! We do our best to be there for all of your needs. Thank you for letting us know how we did and sharing your experience with everyone. We hope you will continue to use Precision in the future Ms. Jacobs.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Rolling vertical shutters installed an three patio doors and large front window. Installation went smooth and the technicians attention to detail was note worthy. You could tell they took pride in their work. Just another level of security and protection if we ever get another "Michael"!! It's not often these days that you get this kind of response and quality work! You will not be disappointed with this company!! Although I selected installed garage door as this service, it would not allow me to post without making a selection.
Allen Byhardt
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is so great. They keep you informed on the status of the order. They are friendly, respectful and prompt. Quality material and workmanship. Very pleased.
Lloyd Taylor
A Response from: Bobby Boes

Wonderful to hear Mr Taylor. We are always trying to get better! Thank you for taking the time to let us know and keep us in mind if you ever need anything in the future!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spoke with Bill concerning needing someone to install(2) 16' x 16' roller shutter door for our company based in Sanford, Maine they are very responsive and accommodating
Mike Bouthot NSA
A Response from: Bobby Boes

Thats great to hear Mr Bouthot. We do our best to take care of customers questions and concerns quickly and efficiently. Im glad you took the time to let us know we did just that. We hope you will continue to use Precision in the future sir!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love my new garage door. Looks beautiful. Very pleased with the technicians that installed the door very polite and explained everything in detail
Linda Heustis
A Response from: Bobby Boes

Thank you for the review Ms. Heustis! We aim to please. If you ever need anything dont hesitate to call us!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

they were reccomended by someone. They were very courteous and prompt.
Flora Garnett
A Response from: Bobby Boes

Glad to hear word is getting around about Precision! Thank you for the review Ms Garnett! We look forward to helping you will all of your future garage door needs!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daniel and John arrived on time, fixed my problems plus a few tune up items, always cheerful. Delivered more than they promised. I'll call them again. John
John Chicola
A Response from: Bobby Boes

Thank you for the review and wanting to continue working with us in the future Mr Chicola. Daniel and John take pride in their work and we are happy to see its paying off. If you need anything dont hesitate to call!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GReat service with no frills ! great people\employees.I'm a project manager for a large const company and Iv'e used them for several projects, I don't even bother calling other door company's. I keep their number handy and save myself the headaches of dealing with "the other guys".
Scott Rueschman
A Response from: Bobby Boes

Excellent review! Thank you for the feedback Mr Rueschman. We cant wait to work with you on future projects!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very impressed with the technician that came to our house!
O.W. Mason
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Austin Young, visited my home to evaluate the hurricane damage to my garage door. Austin arrived in a timely manner and was very professional and answered all of my questions. He was very compassionate, helpful, and kind and is definitely an asset to your company. The young man assisting him was also very kind. He definitely deserves a five star rating.
Sandy Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I actually chose Precision for my interest in Bahama Shutters for my new home. Your timeliness was above all of my expectation. Billy was my service man coming to my home. He was very knowledgeable of your product and very kind. I look so forward to receiving the shutters as I feel it will certainly add charm to my home. Of course the Senior Discount always makes the homeowner happy. By all means...5 stars for all. Thank you, Linda Magill 504 Palm Ave. Panama city Beach, FL 32413.
Linda Magill
A Response from: Bobby Boes

Thank you Linda for your excellent 5 star review! We are so happy to hear you were pleased with the help Billy provided! He is extremely knowledgeable and works hard to maintain that knowledge. Adding the shutters to your home will be a lovely addition and we can't wait to hear how you feel once they are installed! Thank you for your business Linda!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.
Karen McGland
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your men were here to givr me an estimate for replacing garage door. very pleased with their work. will probably use your ompany to do work.
Montyna Kelly
A Response from: Bobby Boes

Thank you Montyna for the 5 star review! We would be happy to complete the work for you. Please contact us when you are ready to have the job done.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

18’ door improperly installed on detached workshop May 26.. When I finally installed my opener some ten days later, the torsion spring was so overtightened it blew out my powerful 1hp Sommer direct drive when i tried to close door. The large t-strut on the top panel was in wrong place . It was below top roller bracket instead of being above it. This made it impossible to use the reinforcement bracket the installers left me. After making my own bracket, the opener, which is rated for 1200 pounds,buckled trying to close the 440 pound door. Two weeks after the mis-installation, a technian was sent to correct the problems. To further earn this poor review, I was charged a $65 service fee. My phone appeal of that fell on deaf ears.
Rex Ogburn
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

No doubt this is a 5 star company. Alex saved the day. We had an engagement planned. Alex arrived later than he had planned but, took care of our garage door problem and we arrived on time. A big thanks to Alex and Precision Door.
Jimmy Beshears
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with Precision Garage Door Service. They have replaced 4 doors for me so far with a couple more to go. Excellent employees and quality service.
Ken Varnes
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and did a great job
Donna Duus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had great service on my new garage door Bailey and Trung were awesome and would use them again... need them to look at my house in Pensacola
Greg Hugo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Technician explained everything clearly.
Cherie Lindley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous and professional. They even called and asked if he could come early! Definitely would recommend.
Donna Mason
A Response from: Bobby Boes

Hello Donna, I'm so happy RJ took great care of you! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

got a qoat on installing a 6x7 door waiting on call back to arrange payment
George Mallory
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was very friendly and answered all my questions. Great job.
Jennifer Taylor
A Response from: Bobby Boes

Hi Jennifer, Thanks so much for calling Precision & for leaving us a 5 star review!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The meeting with your rep/tech was informative and pleasant. Hopefully your bid will allow us to place an order for 3 Bahama Hurricane Shutters. rating - 5* Unfortunately, I was unable to "send review" without selecting a "service performed"..... giving a quote was not one of the choices so "install Garage Doors" never happened.....
Tom &Terry Duke
A Response from: Bobby Boes

Hello Mr. & Mrs. Duke, Our website company is in the process of adding the "Hurricane Shutter" to the product & service tab. We truly appreciate your calling Precision and the 5 star review. If you ever have any issues please call us.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

all three people did a very good job. that does not surprise us due to our experience with your company and your employees
Donna Davis
A Response from: Bobby Boes

Hello Donna, This is awesome to hear! Thank you so much for your business and the 5 star review! Please call is if you ever need anything.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I noticed my spring was broke and one side of the door wouldn't go up no matter how hard I tried to lift even with help from others. I initially intended to try it myself after watching some videos on replacing the spring. However, I felt it was unsafe and contacted several repair companies from Angie's List Living in Panama City after the storm meant a lot of local companies had long wait lists, but I was surprised when Precision not only didn't have a wait list, they could send out a tech within 2 days. Austin was awesome. He not only recognized the broken spring but also that the pulley on one side had failed since the bearing was frozen. He wrote up a fair estimate and was able to repair my door in about an hour. I was impressed with his professionalism and knowledge. Even though the cost was more than what I anticipated, it was offset by the fact that the pulley bearing was broken as well as the need for new rollers which were about to fail. All in all a good experience leaving me with peace of mind.
Ralph Swindler
A Response from: Bobby Boes

Hello Ralph, we are happy to hear Austin took great care of you! Thanks for choosing Precision and we appreciate the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a quote on replacing a garage door. Precision was very accommodating on setting a time to arrive at my home and called ahead to tell me the time they would arrive. They were very prompt and gave me 3 quotes. The men were very amiable and did a fine job of assessing the needs of my problem.
Norma Geradine
A Response from: Bobby Boes

We are so happy our technicians took great care of you! Thank you for calling Precision Door Service. We truly appreciate your business and the 5 star review.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great having a new door after Hurricane Michael. Thanks to Wade and crew. Could I get an e-receipt, paid in full, for my insurance? Thanks!
Carl Gajus
A Response from: Bobby Boes

Hello Carl, We are truly happy you chose Precision Door. Thanks so much for your business and the 5 star review. I will get that in the mail this afternoon.

Service Provided:
Install Garage Doors
Product:
Garage Doors
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