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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pensacola
has received 2617 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

I've never felt the urge to run back inside and write a review right away for such outstanding customer service...until now. First, I have to compliment Amanda for doing a great job understanding my problem on the phone, then putting me on hold to talk to her manager about what Precision could do for me. I just wanted a part that they usually carry on their repair trucks, but they don't sell them separately, which I can understand. She talked to her manager and they made me an offer I couldn't refuse. They would waive the service call fee and try to install the part, and if that did fix the problem, they would only charge me for the part and the minimal time it took to put it in. And....Darrell arrived in less than 3 hours and had the new part installed in 15 mins. You can't beat that kind of customer service. I will be sure to call them for all my future garage door needs and tell my friends about them. Thanks Darrell and Amanda! --Glenn

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A Response from: Bobby Boes

Hello Mr. Glenn, Thank You for your Wonderful review! We greatly appreciate you taking the time to send such a kind review! Thank you for your business as well!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Just had a garage door replaced by Roger Sweat and his partner (Triston). They both did an excellent job. Their workmanship was at the highest quality and there team works outstanding. They replaced the garage door as if they were doing it for themselves. What else can you ask for. .All questions were answered and paper work was complete----------Jim Hernandez

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A Response from: Bobby Boes

Hello Mr. Hernandez, Thank You for your Wonderful review! We greatly appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The spring on our door came loose at 3PM on a Friday and the company that installed the door 3 years ago told us they could not respond until Monday morning. Unacceptable as our car was in the garage and we had no way to open the door even manually. So we called Precision and they told us they could respond within 4 hours! Service was performed as requested with the technicians arriving early and immediately assessing and repairing the spring on my door that had come loose. The 2 technicians were very professional and knowledgable. I would highly recommend this company for any of your garage door needs. Thank you for your immediate response to my request for service! We'll be calling you net time for any of our garage door needs! Cheers, Mark

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A Response from: Bobby Boes

Hello Mr. Mark, Thank You for your kind and wonderful review! We greatly appreciate your business! We also appreciate you taking the time out to leave such kind words for Darrell and his helper as well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Awesome experience from start to finish, I am a Realtor and will recommend to customers :)

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A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business Mrs. Butler! We Thank You for recommending Precision Door to others as well!

Corey Hane - Commercial Manager Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Leadership Team: Corey Hane - Commercial Manager
Review:

The excellent service started with the first phone call with Jason. He gave a phone estimate later sent a tech (Robert) for a visual inspection. Also, Darrell and his assistant arrived as scheduled and completed the work in less than the estimated time. From start to finish I was extremely please with everyone at Precision Door. THANK YOU.

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A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business! Thank You for all the kind words for each one of our technicians as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Work done was quick and professional! For the job done was a little high! Was pleased with the guys that did the work! Would recommend to friends!

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A Response from: Bobby Boes

Hello Mr. Patrick, Thank You for your kind review! We greatly appreciate your business! We are sorry to hear that you are unhappy with the pricing but I assure you that Precision Door Services stands behind the product and the services that were completed. We Thank You for recommending Precision Door to others!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The guys were great - they were polite, well mannered and quick. I would definitely recommend you all to my friends and family and even strangers. I was very satisfied.

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A Response from: Bobby Boes

Thank You Mrs. Catrett for your Wonderful review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Awesome. Same day service! Opener was beeping, suspect back-up battery was failing. Robert Hines was here within hours and had a replacement battery with him. Before he left he activated the HomeLink Button in our new Acura that I hadn't been able to do. Awesome!

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A Response from: Bobby Boes

Thank You for your Wonderful review Mr. Gary. We greatly appreciate your business! We are pleased at happy you were with the extra mile Robert went for you and your family.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

I've used Precision Door Service Pensacola 3 times. Once at home when my garage door got struck by lightning and twice at my place of employment for installation of 3 roll up doors. They are courteous, knowledgeable and fast. They come out quick for quotes and service is usually scheduled that day or the next. I have met Jason, Robert and Corey and they are all professional and courteous. I will continue to support Precision for any garage door service that is needed at my home or work. I would highly recommend them to anyone.

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A Response from: Bobby Boes

Hello Mr. James, Thank You for your very kind review! As always, we greatly appreciate your business! We always look forward to hearing positive feedback from our customers! Thank You for recommending Precision Door to others as well!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We were very pleased and satisfied with Wade McNeal as our Precision Door Service Certified Technician. We called in first thing today, 08-24-17, was told technician would be out today between 10 a.m. and 12 noon. Wade got here little after 10 a.m. We went over everything that needed to be fixed on the broken garage door. He completed in about an hour or so. Garage door works very well after his service of replacing springs and rollers. He was very nice and professional. I was able to get the invoice email directly after I paid. Thank you Wade and the company you represent.

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A Response from: Bobby Boes

Hello Mr. Williams, Thank You for your Amazing review! We greatly appreciate you taking the time to write it, as well as the kind words you left for our technician Wade. We appreciate your buisness!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service, garage door was ready before expected. The installers were very professional. Thanks for your service

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A Response from: Bobby Boes

Hello Mr. and Mrs. Vilchez, Thank You for your Wonderful review! We greatly appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The technician was on time and performed his job efficiently and professional. I was very satisfied with the overall service. Thank you Wade.

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A Response from: Bobby Boes

Thank You Charlie for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I was kind of embarresed that my problem was just a loose plug. I was also relieved it was something simple. Wade was great. Couldn't have been any nicer, very polite. I can't explain how happy I am with the job Wade did. He tighened some bolts & put lubicant on the door. He also got here early which was perfect for me. Thanks again.

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A Response from: Bobby Boes

Hello Mrs. Brenda, Thank You for kind review! We greatly appreciate your business! We are happy to hear how pleased with Wade you were.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Questions were answered, honestly and promptly.

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A Response from: Bobby Boes

Thank You Mr. and Mrs. Schutt for your kind review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Excellent and very professional service. Crew showed up when expected, installed the door, reconnected the opener and cleaned up the area. Highly recommend their services.

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A Response from: Bobby Boes

Hello Mr. Fred, Thank You for your kind review! We greatly appreciate your business! We appreciate your recommending Precision Door to others!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent job. Was very pleased with the technician's work and felt he went above and beyond my expectation.

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A Response from: Bobby Boes

Hello Mr. Randy, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision is Awesome. We have used them twice, last year to replace our motor and this time to replace the spring and bearings. Just like last time we had the spring go out last night. Call them in the morning and they were at our house by 12:30. Springs and bearings replaced within the hour and a half expectation. The technician was very friendly, 2 for 2 on getting the job done, day 1. Not many companies can take the phone call, schedule the appointment, be on time for the appointment, assess the problem correctly and fix the issue all on the same day. Once again they are fast, friendly and get the job done. Thanks Precision. You took a big problem for our family and made it a non issue within half a day.

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A Response from: Bobby Boes

Hello Mr. Rick, Thank You for your kind review! We greatly appreciate your business! Precision Door Service will always be here for any garage door needs!

Corey Hane - Commercial Manager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Corey Hane - Commercial Manager
Review:

I give your employee Robert and helper (sorry didn't get his name) a 5 star rating. They did excellent work, cleaned up after, was very quick and precise, went over everything they did. I highly recommend your company and if all your employee's are like Robert, you'll have no problem growing your busy and staying busy. I will past it on in my neighborhood and to all my friends. Thanks again, well done!

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A Response from: Bobby Boes

Hello Mr. Eric, Thank You for your kind review! We greatly appreciate your business! We also greatly appreciate your kind words for our techs as well!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent call center service. Arranged the work for the next day on a Saturday without a surcharge for the weekend work. Very nice service provider. Would have been able to do it all by phone if needed, but instead I got good advice and help-ful insight as I saw him when the work was completed.

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A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business Mr. David!

Corey Hane - Commercial Manager Service Provided:
Garage Door Repair

Product:
Garage Doors

Leadership Team: Corey Hane - Commercial Manager
Review:

Great service!!!!

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A Response from: Bobby Boes

Thank You Mrs. Sharon for your review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Same day service and repair was done fast. Happy with the quality and professionalism of the service done by Chris. Explained everything about the process and gave me options for the repair work. New springs, cables and rollers at a reasonable price. Thank you!

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A Response from: Bobby Boes

Hello Mr. Ron, Thank You for your kind review! We greatly appreciate your business!

Bobby Boes Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Owner: Bobby Boes
Review:

Found you online. Chatted with a very kind and patient person that evening, who set me up with an appoint for the next day. Wade came out, he called first, and was extremely courteous and professional. We bought the "best" option and feel it was worth the extra cost for peace of mind. The unit was installed in 1999. The spring had broken and the rollers were shot. We got new cables, too. This was a good choice for us as the work was beyond our capabilities.

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A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business! Thank You mentioning our technician Wade as well!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

My garage door would not open late in the afternoon on 8/8/17. I called in for a repair thinking in about a week. They were at my house that evening and took care of the issue. Besides their great service was their warranty.

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A Response from: Bobby Boes

Hello Mr. Foy, Thank You for your Wonderful review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

tec,s went the extra mile to make sure everything was good and operational, nice, friendly, helpful

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A Response from: Bobby Boes

Thank You Mr. Edward for your kind review! We greatly appreciate your business!

Bobby Boes Service Provided:
Install Garage Doors

Product:
Garage Doors

Owner: Bobby Boes
Review:

I was truly impressed by the professionalism, knowledge, and efficiency of Roger and Tristan when they install my new garage door!! They answered all my questions and insured that everything was working properly before they left. I would definitely recommend your company to my friends!!

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A Response from: Bobby Boes

Hello Mr. Carlos, Thank You for your kind review! We greatly appreciate your business! We also appreciate you recommending Precision Door to others.

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

Excellent company to work with. Everything was done promptly and well. I would definitely recommend the company!

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A Response from: Bobby Boes

Thank You Mrs. Shuler for your kind review! We greatly appreciate your business! We look forward to working with you again in the future if you should ever need Precision Door!

Corey Hane - Commercial Manager Service Provided:
Install Garage Doors

Product:
Garage Doors

Leadership Team: Corey Hane - Commercial Manager
Review:

WADE --THE PRECISION SALES TECHNICIAN WAS KNOWLEDGEABLE IN GARAGE DOORS AND ABLE TO ANSWER ALL QUESTIONS. HE GAVE A GOOD QUOTE FOR THE "BEST" QUALITY DOOR. ---NO HIGH PRESSURE.-- HE WAS ON SCHEDULE AND GAVE A WRITTEN QUOTE ON THE COMPUTER PRIOR TO LEAVING

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A Response from: Bobby Boes

Hello Mr. Hernandez, Thank You for your Wonderful review for our technician Wade! We greatly appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I am very happy with my new garage door. The guys who installed it for me, Roger Sweat and Tristan, were great! They did an excellent job and were so courteous and professional. Will definitely recommend your company to others.

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A Response from: Bobby Boes

Thank You Mrs. Beverlee for your kind review! We greatly appreciate your business! We also Thank You for recommending Precision Door to others!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Darrell arrived on time and replaced the gears in the garage door opener in a professional and timely manner , he also lubed the the track to make the door much less noisey and asked me to test the door and to see if I was satisfied with his work which I was. On the rating of 1-5 I would say a five.

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A Response from: Bobby Boes

Thank You for your kind review Mr. Shiver. We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

he did a very good job

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A Response from: Bobby Boes

Thank you for your kind review! We greatly appreciate your business!

Corey Hane - Commercial Manager Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Leadership Team: Corey Hane - Commercial Manager
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Precision Door Service
Office: (850) 332-0400
135 Terry Dr.
Pensacola, FL 32503

Licenses

Escambia County License #
- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038