Garage Door Repair Reviews in Pensacola (Page 17)

I am looking for an estimate to go side mount/jackshaft with my opener and add an insulated door. Jake came out and was polite, on time, super helpful, knowledgeable and professional. Would highly recommend them

- James Painter

After our garage door stopped operating, Precision Door took care of our problem. The technician was very informative and very efficient in completing the repairs. After 18 tears, the cable had worn out and needed replacing. We received more than expected. We highly recommend Precision Door.

- Art Jean

Technician was clear with the issues and recommendations. Office personnel answered all my questions with clear answers. Thank you Precision.

- Terry Carattini

Very prompt, very good service

- Greg Ligtburn

My Technician was Brian York and he was very professional and Excellent. I would highly recommend him to anyone. Truely Excellent Tech.

- Ron Hoover

Precision Garage Door is really good!! Jacob came out today to fix our double garage door that had several old age problems. He did a great job and was totally honest about all the options I had to get my door working based on price. We have used them before and they never disappoint!!

- Frank Rushing

Jacob was very professional, courteous and knowledgeable. He thoroughly inspected and identified garage door problem and explained options to correct. Within an hour, he replaced both springs and bearings and the door operates better than ever. Highly recommend this company and Jacob.

- Scott Delveau

Excellent service and response. Mr. Sams was knowledgeable, technically astute, and very kind. Big thanks!!!

- Sally East

Kerry & Kenny were fantastic! Both were professional, courteous, and respectful. Kerry had initially alerted me to termite damage- we stopped - I had the issue checked out & taken care of. I called on a Tuesday to schedule them to come back & wanted them to come that Friday due to my elderly mother only being able to get out of the house through the garage. The office rearranged the scheduling for Friday. (You don’t see that these days) Kerry & Kenny explained in detail everything from new motor, lighting, etc…. & help set the keypad & remotes. Kerry & Kenny picked up their debris and even took some damaged termite boards of mine. I will definitely recommend Precision Door. And if I need you in the future, I will ask for Kerry & Kenny.

- Beth Blake

I rarely give 5 stars on reviews, but Brian and Precision Door deserve that if not more. With serious hiccups on oiur 20-year-old-plus opener and erratic universal remote, we needed help. Precision responded well on a very good chat service and set up an appointment the day after we chatted. Brian was personable, concerned for our needs and went through check efficiently. He showed me how the hiccups could relate to a bad board in our opener, and we agreed on a new and much quieter belt opener. Within a bit more than an hour he had uninstalled the old equipment and put in all new equipment, setting a new outside code as well. And the total price was well within what we expected to pay for all of it.

- Morris Fraser

We were very impressed with Precision Door. Jacob was polite and very competent, thorough in his explanations and the cost was very fair. We are glad we choose them for our repair.

- Jim Fields

Very timely response to a garage door opener failure with a highly professional technician, Nathan Sams. He walked me through selection of a replacement product and available options. He reviewed products at different price points so I could budget my selection. Once the item was picked, he installed it, double checking everything along the way, and then thoroughly demonstrated how it all worked. I am confident of the product and the service being the best choice. BTW, he left my garage clean. Thanks.

- Ron Hall

We found them through a Google search and also saw a truck on the road. The call center was very helpful. The automated appointment management made for a great customer experience. Jake showed up in the middle of his appointment window on a Saturday. The prices, products, and services were all very good. We will definitely recommend and use them again.

- Brad (Niceville, FL)

After hearing that they were over-booked, somehow Cody was able to come and adjust the “close” setting on my door. I tried to do it myself and wasn’t able to do so. He also did a much-needed inspection on the entire system. Much appreciated!

- David Van Sickle

I didn’t expect quick service! Hunter called me early am and said he could be there in 30 mins, and he did. Very knowledgable and professional, explained about every option I could think of and suggested about 3 more! Great experience!

- Keith

Precision Garage Door Service of Pensacola provided excellent customer service when our garage door spring broke. I enjoyed the ability to book an appointment online. As a customer I appreciated the fact that prior to arrival I got both a phone call from the technician and a text along with a picture of who would be working on the repair. In addition, the company offers both senior and military discount which is always appreciated. Cody was my technician and he arrived on time, completed the safety inspection and reviewed my concerns before creating an estimate with my options for repair. He went over in great detail the various options and warranty. We ended up upgrading and replacing all moving parts on the door and added the 10 year warranty.Cody's work was exceptional and the additional spring allowed for much easier use. I would highly recommend this company.

- Jennifer Bower

JOSH R was our technician. He was professional and knowledgeable. Highly recommend this company for all your garage door repairs.

- Bruce Frazier

Brian was quick and excellent.

- Walter & Becky Kindergan

Precision Doors carry top quality, impact-resistant garage doors in a variety of styles and colors. The salesperson was very knowledgeable and quickly got me the right choice. The installation occurred about when it should have. The door has to be ordered, so there is a time delay between sale and installation. But the technician installed the door. The color matched the house. The door worked perfectly. You cannot ask for much more from a locally owned firm.

- James Scaminaci

Timely, transparent, communicated well and was really nice, did a great job... i had Nathan, he was great and informed of every step and decision. I fully recommend and would use again.

- James Myette

Very professional from first contact to completion. The technician, Alex, was prompt, very polite and cordial. Performed a thorough analysis and presented two estimates and explanation for each. We chose our option and Alex went straight to work. His work was meticulous, thorough and expertly done in a very timely manner as all required parts and materials were on hand in service truck. The work area was cleaned and operational instructions relayed in a clear, concise and understandable manner. Our two new garage door motors, springs, rollers, controllers, key pads etc., perform perfectly. I highly recommend Precision Garage Door Service and would most certainly use them again.

- Greg Whittington

Extremely easy to schedule an appointment. The technician was actually on time which is very unusual in this day and age. Everything was explained to us by the tech. Brian spent at least two hours going over everything. We did not even get another quote for replacing our garage as our confidence in Brian and his company was enough to convince us to go with them.

- Donna Fontaine

Called to get an estimate and set an appt. For a belt replacement on my door opener. Alex was here within 20 mins and was very professional. Took about 30 min. ish and I was back in business. Would recommend.

- ROY

Alex Tran exceeded our expectations. He was courteous, professional and provided answers to all our questions and concerns. We highly recommend Alex and Precision Door to help with your garage door issues or needs. Robert and Jannine

- Robert Garner

Joshua was a very professional and courteous technician. within 1-2 hours of my calling Precision Door about a problem I was having with my garage door, Joshua arrived. Same day service. Although the problem was not corrected today, Joshua was very knowledgeable, and explained everything in detail what needed to be done.

- Glenn Sterling

Cody was very patience with me. He made the process easy. I was referred by Ron Wagner. I purchased a new garage door and opener.

- Melanie Passman

Jacob was so polite and he explaind everthing to me before and after he explained how it work. I love my new opener it is so quiet. I would most definitely refer you all and use you again. Thank you so much. Mary

- Mary

Great fast service. Hunter was so friendly and knowledgeable.

- Randy Ready

Had my garage door updated and motor ect replaced today, technician Alex Tran did an amazing job! Showed up on time was Very professional and friendly! Went over all the new features and what had been replaced. Thank you for a great job!

- Dennis Collier

Very pleased with the technician. He was pleasant, prompt and professional. Did a thorough check to determine issue. Not happy that even though opener is on a residential door, I get charged commercial just because the opener is on a roll-up door. Also not happy with poor quality of the Dominator opener. 1 year warranty ended in May. Opener failed in June.

- Rosie Avant