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Roger Sweat

Roger Sweat
Installers
Reviews: 85
Average: 4.95 stars
Background: 8/17/2016
Drug Test: 8/17/2016
Roger Sweat has received 85 reviews, averaging 4.95 Stars:
1 2 3 4 5

Roger Sweat's Bio:

Roger has been in the garage door industry for 30 years. Originally from Charleston, South Carolina, he has spent the last 26 years living and working in the local area. He has experience with all types of doors and openers. In his free time, Roger enjoys fishing, riding motorcycles, and spending time with his family.

Review:

Workers were friendly, efficient, knowledgeable, and professional. They explained what they were doing, and now I have garage door that works like a champ!

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A Response from: Bobby Boes

Thank you Mr. Steve for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

When my garage door wouldn't open, I called the company that installed my opener. The telephone recorded message gave me their hours of service, Monday - Friday. Since it was Saturday when my door wouldn't work I had to find someone else. Your website was very impressive, said you were 7/24, so I called. Sure enough I got a live voice, who said a service man would be out. And Roger Sweat showed up in less time than was said. Roger diagnosed the problem, explained my options, and quickly repaired my door. He was very pleasant and knowledgeable, and I certainly will call Precision anytime in the future that I need attention to my garage door.

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A Response from: Bobby Boes

Thank you Mr. Walt for your review! We greatly appreciate your business! We are so glad to hear that we were able to accommodate your garage door repair on the weekend. We look forward to any future services we might need to help you with.

Roger Sweat Service Provided:
Garage Door Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

Great service and you guys "walked the walk", pleasure doing business with Precision.

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A Response from: Bobby Boes

Thank you Mr. Brumbelow for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Installers: Roger Sweat
Review:

The gentleman you sent was very pleasant and professional. He found the problem and repaired it and checked out the system. I hope I don't have another problem, but I will certainly call you if I do. Thank you... Jan Horsefield

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A Response from: Bobby Boes

Thank you Mrs. Janice for your wonderful review! We greatly appreciate your business! We also hope you don't have anymore issues but we will be happy to come out if you should.

Roger Sweat Service Provided:
Garage Door Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

The repair performance was way above average! The technician was very efficient and installed the control board very quicly. He was outstanding! You can be very proud of him, and he is a real asset to your organization!!

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A Response from: Bobby Boes

Thank you Mr. Stanley for your kind review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

They arrived on time, were very professional and efficient. Our door is much stronger and quieter. I would recommend them to anyone.

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A Response from: Bobby Boes

Thank you Mr. McDonald for your Wonderful review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

With in 2 hours of my initial call, Roger had arrived and began repairs for a broken torsion spring. During initial eval, frayed lift cables and a worn center bearing were identified. No high pressure sales pitch. 3 estimates were provided before the repair was started (basic repair, upgraded and Premium). Roger's experience was evident as was his friendly demeanor and attitude. The job was completed in minimum time without any problems. Having a stocked service vehicle is a major plus. The door hasn't been this quiet since it was first installed. Great work!

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A Response from: Bobby Boes

Thank you Mr. Aldrich for your Wonderful review! We greatly appreciate your business!

Roger Sweat Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Roger Sweat
Review:

Prompt, courteous service. Our technician was Mr. Sweat. He removed our old door and installed the door and our new belt-driven door opener. He explained the lubrication schedule and how to clean the door. He explained the wireless door opener and the type of light bulbs to use. He was also friendly and applied the military discount I forgot to request when I received the estimate. I highly recommend Precision Overhead Garage Service.

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A Response from: Bobby Boes

Thank you Mr. Miguel for your Wonderful review! We greatly appreciate you taking the time to let us know how we did. Also, Thank you for recommending Precision Door.

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

I found this company by searching the internet I am new to the area and found myself in small crisis....my garage door would neither open or shut....I called the 888 number at 8PM and actually spoke to a person and set up an appointment for the following morning 8-10AM. I received a phone call at 8:45 from the tech that he was on his way and he was true to his word...Roger was wonderful......told me exactly what was wrong fixed the problem.......gave my pointers on garage care.....it was one of the best service experiences I have had since I arrived in Pensacola......Hats off to this company and particularly Roger I would use them again....oh and by the way they were very reasonable.

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A Response from: Bobby Boes

Thank you Lenore Packer for your business! We greatly appreciate you taking the time to write such a Wonderful review!

Roger Sweat Service Provided:
Garage Door Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

Our tech Roger did an outstanding job. He was incredibly knowledgeable and personable. They are now my go to for any of my garage door needs!

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A Response from: Bobby Boes

Thank you Mr. Brian for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Roger Sweat
Review:

Outstanding service at a great price! The installer was very professional and the job was done quickly. Our situation required a low height style of installation that we found many companies could not do. After calling Precision Door Service, they said they could handle it. The quote they gave me was well below of what I had expected for the type of door I wanted. The door is very high quality, with a great warranty and operates smoothly. I would highly recommend this company to my friends and family. Thanks, Precision Door Service!

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A Response from: Bobby Boes

Thank you Mr. Mike for your Amazing review! We greatly appreciate it! We happy to hear that we were able to take care of all your garage door needs and you were happy with the outcome. Thank you for your recommending Precision Door as well.

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

On time, very professional, and courteous service!

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A Response from: Bobby Boes

Hello Mrs. Tucholsky, Thank you for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Installers: Roger Sweat
Review:

Very satisfied and we were impressed, but we decided to replace parts for our fiberglass garage door. Would recommend Precision door to everyone.

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A Response from: Bobby Boes

Thank you Mr. Austin for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

The service technician "Roger" showed up on time. Promptly gave me three quotes. We discussed the best one and he went to work and accomplished the job in under an hour. He went far beyond his required repair job and fix the garage door opener at no additional charge. When I experience customer service beyond my expectations, you can be sure I will recommend Precision to anyone needing garage door help. Roger was professional, polite and a delight to have him at my home. Thank you. Five stars.

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A Response from: Bobby Boes

Thank you Mr. Tucker for your generous review! We greatly appreciate your review! We also appreciate your recommending Precision Door!

Roger Sweat Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Roger Sweat
Review:

Had a bad UV sensor. Sensors were replaced. Technician said remote was not working at range due to LED light bulbs being installed in opener. The LED lights interfere with the opener frequency. Replace a bracket and a hinge that was cracked. Technician was on time, professional, knowledgeable and friendly.

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A Response from: Bobby Boes

Thank you Mr. Phillips for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

The Technician called before arriving in the time window that had been given when we initially called. He arrived when he said he would. He was professional and efficient. Diagnosed and corrected the problem quickly. Very satisfied with the work. Answered all my questions.

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A Response from: Bobby Boes

Hello Mr. and Mrs. Dickson, Thank you for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

Bobby and the team never cease to amaze me and over deliver on what I consider fantastic service already. Garage door motor went down over the weekend and placed a call in to get someone on site. With most vendors, you expect a week or so to get out to see you and then you hope they actually remember to show up. Not with Bobby and his team! I was told a tech would be onsite Monday morning at 8:30 and ready to address our repair issue promptly. How awesome is that! In addition to the quick service time, I was notified when the tech was on the way and who it was which made it very easy for us to plan our day. Tech showed up, was very professional and as always, a quality job was completed. I have used Bobby and his team on several occasions and could not be happier with every aspect of their quality and service levels. Customer for life!

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A Response from: Bobby Boes

Thank you Richie for your wonderful review! We greatly appreciate your business and the review! We look forward to continue to working with you in the future!

Roger Sweat Service Provided:
Garage Door Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

One word sums up my 1st experience with Precision, "Awesome". From online scheduling, to the confirmation email which advised me what tech would be servicing my garage (tech photo included) to the actual tech (Roger Sweat) himself this was a great experience. Mr. Sweat not only called to let me know he could arrive early but was punctual, very informative and knowledgeable, very nice and professional. After this experience with Precision I would highly recommend they are used to anyone as well as they will be by garage door service provider from here on out. ( I had my doors maintenanced)

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A Response from: Bobby Boes

Thank you Mrs. Leah for your review! We greatly appreciate your business.

Roger Sweat Service Provided:
Garage Door Repair

Product:
Garage Doors

Installers: Roger Sweat
Review:

Absolutely AMAZING customer service! Within a matter of seconds of me contacting the company online I had an appointment for same day service. I contacted them at 5pm and had an appointment window from 6-8pm... Roger called 20 minutes before arrival and arrived promptly. He was super friendly and courteous. He diagnosed the problem quickly and efficiently got to work. Great company, great employee, and great service- all within a reasonable budget! I will definitely use this company again if needed and will highly recommend them to my friends.

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A Response from: Bobby Boes

Hello Mrs. Heather, Thank you for using Precision Door Online. We greatly appreciate you choosing us and your business! We look forward to any future business with you!

Roger Sweat Service Provided:
Garage Door Repair

Product:
Rollers

Installers: Roger Sweat
Review:

Had my garage door break down and within 15 minutes had a confirmation of an appointment with a follow up email. Technician called 30 minutes prior to arriving and was on time! Repaired both doors with new belt driven openers and the experience was exceptional! Wish all repairs would go as smoothly as this one. Thanks a lot for the professional experience!!

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A Response from: Bobby Boes

Hi Mr. Langford, Thank you for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Installers: Roger Sweat
Review:

I would highly recommend your company to friends and family. Roger was a complete gentleman and answered all our questions when asked. Very professional and knows what he is doing. Thank you for taking care of our needs.

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A Response from: Bobby Boes

Thank you Mt. Fendley for the kind review! We greatly appreciate you and you recommending Precision Door to your friends and family!

Roger Sweat Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Roger Sweat
Review:

Great, friendly service. Very professional. Would highly recommend.

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A Response from: Bobby Boes

Thank you for your review Mr. Jason, we greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Repair

Product:
Springs

Installers: Roger Sweat
Review:

Roger was the best. Called prior to arrival, professional and experienced. We had routine maintenance- no issues. We have been with Precision for some time. Our prior tech Jason was promoted to manager which we were excited about. Roger is our service tech now and we are very pleased. All service was explained and doors checked. There were no problems. Tech bio and drug test etc. is a good practice with ID verify. A quality service company highly recommended without hesitation.

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A Response from: Bobby Boes

Thank you for your wonderful review! We greatly appreciate your business and we look forward to working with you in the future again!

Roger Sweat Service Provided:
Garage Door Repair

Installers: Roger Sweat
Review:

Exceptional, prompt and very professional service. The technician explained all options and why they are necessary, with no pressure. Our garage door parts were over 14 years old so we opted for the entire replacement. 1 hour 20 minutes to replace everything and it came with a lifetime warranty. We would do business with them again and reccomend them to anyone needing garage door work.

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A Response from: Bobby Boes

Hi Mr. and Mrs. Knoblauch for your review! We greatly appreciate it! Thank you for the recommendation and we look forward doing any business with you in the future if need be.

Roger Sweat Service Provided:
Garage Door Repair

Product:
Springs

Installers: Roger Sweat
Review:

5 star rating all the way. The technician Roger Sweat was excellent. He was very knowledgeable and informative. He was also very pleasant to talk with while he did the job. I've had many companies come to my home to do work, but never anyone like Roger or your company. I am very happy with the work, the product and the warranty provided. Roger Sweat is an excellent addition to your company. Keep up the good work.

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A Response from: Bobby Boes

Thank you Mr. Thomas on your wonderful review for Roger and Precision. Roger has been a great asset to the team. We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Installers: Roger Sweat
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(850) 387-4356

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Precision Door Service
Office: (850) 332-0400
135 Terry Dr.
Pensacola, FL 32503

Licenses

Escambia County License #
- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038