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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pensacola
has received 2616 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Precision Door technician Austin Young arrived on time as scheduled, and promptly diagnosed and completed maintenance on my garage door. We were very impressed by the courtesy, knowledge, and professionalism displayed by Mr. Young. I have recommended Precision Door Service, to the 200 plus members in my Neighborhood News Letter. Thanks for your great service.

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Austin Young Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Austin Young
Review:

Technician has great mechanical skills. Garage door would not open. Technician had to repair door in closed position. Very hot in early August. Great Job!

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Alex Tran Service Provided:
Broken Garage Door Spring Repair

Technicians: Alex Tran
Review:

Precision installed new doors for me 4 years ago at my old house, and did a great job. Two years ago we built a new house, and I asked the Contractor to use Precision; but he insisted on going with “his guys”. I’ve never been happy with the noise and rattles from the doors, and when a cable frayed I didn’t call the original installers - I called Precision. They arrived the same day, and basically reinstalled the doors using parts suited to our beach environment. I finally have the quietly operating doors I wanted. Great job Precision!! Precision are one of those rare companies that do a great job at a fair price and with great customer service... consistently. Highly recommended.

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Austin Young Service Provided:
Garage Door Repair

Product:
Springs

Leadership Team: Austin Young
Review:

Jason and his colleague were extremely customer service oriented. Extra effort was spent making sure the door operated smoothly and quietly per the garage door opening originally constructed to not being totally plumb(in square). When I mentioned I had issues with the outside remote panel Jason was eager to provide an immediate solution by swapping the old panel out with an updated version and assisting with the recoding of the same. Finally, Jason’s colleague/trainee took the extra time with me to understand and perform the installation of the emergency hurricane interior door backing pole should that function be necessitated. The two techs here today I believe represent Precision Door to the highest standard. Highly recommend this company to anyone!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Only company in the local area that was available to fix the door today.

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Alex Tran Service Provided:
Broken Garage Door Spring Repair

Technicians: Alex Tran
Review:

Technicians were professional, thorough and knowledgeable. Service was quick and efficient. I will be scheduling the repairs that will be eventually needed in early 2020. Thanks for the great service

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Austin Young Service Provided:
Garage Door Opener Repair

Leadership Team: Austin Young
Review:

Five Stars

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Austin Young Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Leadership Team: Austin Young
Review:

We were having issues with our old garage doors. Jason and Chris came out the same day I called, and a couple of hours later I had entirely new motors, remotes, and wheels! Both guys were extremely knowledgeable and friendly. I couldn't be happier with the new, VERY QUIET, garage doors. GREAT JOB...highly recommend!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

1. Austin was courteous and capable. 2. Work was completed quickly and accurately. 3. Not sure all parts were needed but were required for warranty 4. Parts were overpriced.

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Austin Young Service Provided:
Garage Door Repair

Product:
Rollers

Leadership Team: Austin Young
Review:

Your technician, Austin Young, visited my home to evaluate the hurricane damage to my garage door. Austin arrived in a timely manner and was very professional and answered all of my questions. He was very compassionate, helpful, and kind and is definitely an asset to your company. The young man assisting him was also very kind. He definitely deserves a five star rating.

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Austin Young Service Provided:
Garage Door Repair

Leadership Team: Austin Young
Review:

So far so good Austin and Austin have started off with a bang. Look forward to a awesome price quote and direction on the appropriate products for our “Garage Mahal”.

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A Response from: Cathleen Steele

Thank you Jay for your 5 star review!! We are glad you are pleased with the information provided to you by Austin and Austin! We can't wait to see your thoughts once the job is completed. Thank you for your business!

Corey Hane - Commercial Manager Service Provided:
Install Garage Doors

Leadership Team: Corey Hane - Commercial Manager
Review:

great experience. Jason and Trey were very professional and it only took 1 hour to change every moving part

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A Response from: Cathleen Steele

Thank you Robert for your 5 star review!! We are so happy you were pleased with the service provided by our staff. Jason and Trey work extremely hard to gain the level of knowledge they display. When a customer takes the time to let them know they did a great job, they know the hard work paid off. Thank you for the feedback, it is truly appreciated. Please keep Precision Door Service in mind for any additional needs you may have.

Service Provided:
Broken Garage Door Spring Repair

Review:

Received a text on day of service appointment with name and photo of service technician coming. Nice to know who is coming. Technician called 45 minutes before arrival time which was appreciated as appointment had a 2 hour arrival window. Polite, knowledgeable and friendly technicians with company logo shirts and company truck. Cleaned up when done and gave good instructions on new garage door operator system.

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A Response from: Cathleen Steele

Thank you Nancy and Mark for your 5 star review! We are truly thankful you chose Precision Door Service for your repair needs. Customer feedback is vital to improving our service as well as letting our staff know they are doing a great job. So, thank you for taking the time to comment. We appreciate your business and high recommendation!

Austin Young Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Austin Young
Review:

The service was professional, fast they provided good documentation. However, I did ask the door closure tension be adjusted. It does not appear that this was done. I cannot stop the door from closing with my hand. I think that is a safety hazard.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I actually chose Precision for my interest in Bahama Shutters for my new home. Your timeliness was above all of my expectation. Billy was my service man coming to my home. He was very knowledgeable of your product and very kind. I look so forward to receiving the shutters as I feel it will certainly add charm to my home. Of course the Senior Discount always makes the homeowner happy. By all means...5 stars for all. Thank you, Linda Magill 504 Palm Ave. Panama city Beach, FL 32413.

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A Response from: Bobby Boes

Thank you Linda for your excellent 5 star review! We are so happy to hear you were pleased with the help Billy provided! He is extremely knowledgeable and works hard to maintain that knowledge. Adding the shutters to your home will be a lovely addition and we can't wait to hear how you feel once they are installed! Thank you for your business Linda!

Service Provided:
Install Garage Doors

Review:

Your guys were polite, professional, fixed everything and were very patient with us. Thanks and we will being using you again.

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A Response from: Cathleen Steele

Thank you David for your 5 star review! We would be proud to help you with any of your future needs. Thank you for your business.

Comment from: David Rogers

We just really appreciate the great job that your employees did. We really appreciate the short time it took for them to come to our rescue.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technicians were prompt, courteous, and clearly explained my options for repair. They worked together efficiently to install the new motor and all accessories, then demonstrated how to use. Highly recommend.

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A Response from: Bobby Boes

Thank you Sue, for your high praise of the service Precision Door Service provided you! We are extremely grateful you chose us to take care of your garage door repair needs. Thank you for the excellent recommendation and business!

Austin Young Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Leadership Team: Austin Young
Review:

RJ was my service technician. He was professional in appearance and demeanor. He performed a 25 point evaluation and presented me with options. He quickly diagnosed the problem with our garage door opener. The logic board had been zapped by an earlier lightning storm. The garage door was back in operation in short order, Great job

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A Response from: Bobby Boes

Thank you John for your business and five star review! We are happy to know the service provided by our technician R.J. was good and you were pleased with our quick response! R.J. is an extremely knowledgeable and valued member of our staff and we are proud of his excellent customer service. Thank you!

RJ Voelker Service Provided:
Garage Door Opener Repair

Installers: RJ Voelker
Review:

Needed immediate service on a Saturday. Alix Tran was very prompt, extremely knowledgeable, courteous and efficient. He solved the problems quickly and explained it all to my satisfaction. He is an asset to your organization and I highly recommend him as your representative. Thank you for the professional service rendered.

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A Response from: Bobby Boes

Thank you Dr. Stalnaker for your wonderful five star review! Technician Alex Tran is extremely knowledgeable and works very hard to maintain the expertise he has. We are proud to have him as our representative and we thank you for your business! Please keep Precision Door Service in mind for any of your future needs.

Alex Tran Service Provided:
Garage Door Opener Repair

Technicians: Alex Tran
Review:

Awesome work!!!! And was able to accommodate a short notice request!

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A Response from: Bobby Boes

We are so happy you were pleased with our service! Thank you for your five star review and business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jason and his co-worker were professional, friendly and experts at detecting the problem with the garage door. They clearly described what was wrong and gave me 3 options for repair. Very happy with them and the fixed garage door. Thank you for top notch service.

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A Response from: Bobby Boes

Thank you Linda for your kind words. We are so pleased to know you were happy with the service provided to you by our manager Jason and his trainee! We truly appreciate your business and hope you keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My spring broke on my garage door 4th of July. I called and Precision came out the next day. Repaired my spring and we ended up changing my rollers (garage door 24years old). Didn’t break my bank account. Totally professional. I highly recommend this company.

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A Response from: Bobby Boes

Thank you Darcy for your kind review. Our technicians take pride in their work and Alex will be greatly appreciative of your positive feedback. Thank you again for your business and your recommendation!

Alex Tran Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Alex Tran
Review:

Referred by neighbor. Very satisfied. Immediate service Good quality of product.

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A Response from: Bobby Boes

We are so pleased that you were happy with our service Edward. Thank you for your business and high rating!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.

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Alex Tran Service Provided:
Garage Door Opener Repair

Technicians: Alex Tran
Review:

Outstanding. Safety check, tune up and cost estimate for new door. Thanks, Jim A.

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A Response from: Bobby Boes

Thank you Mr. Andel for the outstanding rating! Alex is an excellent technician and I know he will appreciate your positive feedback. Thank you for your business and recommendation!

Alex Tran Service Provided:
Garage Door Repair

Technicians: Alex Tran
Review:

your men were here to givr me an estimate for replacing garage door. very pleased with their work. will probably use your ompany to do work.

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A Response from: Bobby Boes

Thank you Montyna for the 5 star review! We would be happy to complete the work for you. Please contact us when you are ready to have the job done.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Service was prompt and well done. Thank you!

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A Response from: Bobby Boes

Thank you Nancy for the 5 star rating! We are happy you were pleased with the service we provided!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Very nice people to work with showed up on time very professional explaining everything gave price upfront showed problems with old opener highly recommend company ??????????????

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A Response from: Bobby Boes

Thank you Keith for your kind words and recommendation! Our staff here at Precision Door Services, take pride in our knowledge and professionalism. We are so pleased you were happy with the service we provided. Please keep us in mind if you ever have a need in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We used Precision Door to replace a double garage door at another house two years ago and were impressed with the company. Yesterday the drive mechanism of our double garage door broke at our present house, jamming the door half-open. We were surprised to be able to get speedy service, which required a new driver and other hardware. The service was superb and the repair was perfect.

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A Response from: Bobby Boes

We are so pleased we were able to fix your door so quickly, Mr. Hanlin! Thank you for your repeat business! We know it can be frustrating when equipment on your house malfunctions, but we are so happy you turned to us to help!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Fast, professional service. Alec, our service tech, contacted me prior to arrival with phone and text, arrived as scheduled and was both friendly and professional. I would recommend Precision Door Service to everyone.

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A Response from: Cathleen Steele

Thank you for the high praise Mr. Eubanks! We are so happy to know you were pleased with the service provided by our technician. We work extremely hard to maintain the level of training our staff displays. Thank you for your business. Please keep Precision Door Service in mind for any of your future needs.

Alex Tran Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Alex Tran
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Pensacola Area

(850) 308-6880

(850) 308-6880
Panama City Area

(850) 387-4356

(850) 387-4356
Crestview Area

(850) 409-3219

(850) 409-3219
Pace Area

(850) 463-3052

(850) 463-3052
Fort Walton Beach/Destin Area

(850) 659-3402

(850) 659-3402
Navarre Area

(850) 684-5200

(850) 684-5200
Gulf County

(850) 203-9149

(850) 203-9149
Marianna Area

(850) 347-5888

(850) 347-5888
Apalachicola Area

(850) 888-8944

(850) 888-8944
Precision Door Service
Office: (850) 332-0400
135 Terry Dr.
Pensacola, FL 32503

Licenses

Escambia County License #
- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038