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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pensacola
has received 2614 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

The service tech Alex, was professional, courteous and knowledgeable. He was not “pushy” about trying to sell upgrade packages, told me options and when I chose, he went about his business! Will use Precision again in the future, if need arises! ,

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A Response from: Bobby Boes

Thats wonderful to hear Ms. Adkins! We will make sure Alex knows he did a great job for you. Precision is trying to raise the standard of customer service and its great to hear Alex did just that. Looking forward to being there for all of your future garage door needs and welcome to the Precision family!

Alex Tran Service Provided:
Broken Garage Door Spring Repair

Technicians: Alex Tran
Review:

I know Pam Naveira from Church. William did excellent job. Highly recommend you guys & William ! Thanks!

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Service Provided:
Garage Door Repair

Review:

I initially chose you for your Better Business rating when I needed major repairs on my garage door . I am always very appreciative of the no up-sell from your technician.

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Service Provided:
Garage Door Repair

Review:

Same day service. Technician. Daniel, was very knowledgeable and very informative. Answered all my questions. Helped this old guy understand what was going on and how to maintain my new springs. Springs were a little pricey, but warranty helped.

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Service Provided:
Broken Garage Door Spring Repair

Review:

EXCELLENT SERVICE FROM MY FIRST PHONE CALL TO THE FINISHED JOB . ONLY ONE PROBLEM THEY HAVE OUR NAME WRONG. It Is Faxlanger NOT Faslemger. Understandable because at age 86 yrs, I have a serious hearing problem. Just change it on your records .

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A Response from: Bobby Boes

Thank you for your patience Mr Faxlanger! We apologize about the misspelling and have made the correction in our records. We hope you will continue to use Precision in the future and thank you for the 5 star review!

Austin Young Service Provided:
Broken Garage Door Spring Repair

Leadership Team: Austin Young
Review:

Definitely a 5-star company! I was able to get opener installed the same day I called. Technician called to see if I was available a little early (most people keep you waiting for hours!!), & texted his bio along with a pic so I'd know it was him. Work was fast, quality work, and I had mine connected to Wi-Fi, so he gave me privacy to enter my Wi-Fi password as well as to install smart phone app. Courteous, kind, efficient and these guys know their work! No hesitation is buying from them again or recommending to a friend!

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A Response from: Bobby Boes

Thank you for the stellar review Ms Orr. Corey has been with us for a while and has always took pride in his work. We will let him know you added to his list of 5 star reviews and please dont hesitate call us whenever you need help on your garage door in the future!

Corey Hane - Commercial Manager Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Leadership Team: Corey Hane - Commercial Manager
Review:

HELLO PRECISION, TODAY NOV. 4, 2019 A MR. AUSTIN YOUNG (TECHNICIAN) SERVICED MY GARAGE DOOR. HE CAME ON TIME AS PROMISED AND WAS ABLE TO FIX THE PROBLEM. I MUST SAY HE WAS A VERY NICE PERSON AND VERY SKILLED, VERY PROFESSIONAL AND HELPED ME UNDERSTAND WHAT HE WAS DOING. YOUR COMPANY SHOULD BE VERY PROUD OF HIM BECAUSE IT'S VERY HARD TO FIND THAT DEDICATION IN MOST PEOPLE. THANK YOU, JOSEPH MOLINARI

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A Response from: Bobby Boes

Thank you for taking the time to write us a review Mr Molinari! Austin has proven his worth for us here at Precision time and time again. We are super happy to hear you agree and we will be sure he gets reminded how proud we are. We hope his dedication helped you decide to stay in the Precision family!

Austin Young Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Austin Young
Review:

Alex came right out, about 90 minutes after my call (impressive in Destin traffic.) Very polite, and professional. He discovered the issue quickly (whoever originally installed my garage door used rollers that were way too short.) Alex replaced them with the correct rollers in about 20 minutes at a very fair price. Things are MUCH quieter in my neighborhood now! Thanks!!!

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A Response from: Bobby Boes

This is the kind of review we love to see Mr Miller. Not only were you impressed with the timeliness of Alex's arrival and diagnosis but also how you were impressed with the end result of his suggestion! We will let Alex know he is doing a fantastic job! Please call us anytime you have a question or concern in the future!

Alex Tran Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Alex Tran
Review:

I am so pleased with your representative Chris Taylor's maintenance visit today! I learned a great deal about garage door operation, maintenance and safety from him. He was pleasant, well informed and very patient, answering my questions politely and clearly. Sincerely, C. Petracca

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A Response from: Bobby Boes

Excellent! Thank you for the feedback Ms. Petracca. Chris Taylor has fit in since day one with his incredible customer service skills. We are happy to hear he educated you on preventative maintenance and overall functionality of your garage door. We thank you for joining the Precision family and please don't hesitate to call!

Service Provided:
Garage Door Repair

Review:

Austin did an amazing job installing our new garage door opener. He was on time, courteous, and very professional!

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A Response from: Bobby Boes

We will be sure to let Austin know Carrie! Thank you for the review and we hope you enjoy your new garage door. Looking forward to being there for you in the future. Welcome to the Precision family!

Austin Young Service Provided:
Garage Door Opener Install

Product:
Opener

Leadership Team: Austin Young
Review:

I backed my car into my garage door this morning. I called Precision and they were able to come to our house the same day. Not only that they came early. I have never been so happy in my life with the courteous service from William Squires. The estimate was amazing as well. William went out of his way to help me move a very heavy wood pile so they can get at the door. Most definitely would recommend this company and William! Oh and they are able to come out the very next day to replace the doors. Now that is service!

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A Response from: Bobby Boes

Thats a tough way for anyone to start out their day. So sorry it happened Ms Mackenzie! We are super happy to know that William went above and beyond to help turn your day around. We love to hear about people willing to recommend us and thank you for choosing Precision! Welcome to the family!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great first impression. Needing a new garage door had set up an appointment and received a text message with a picture and short bio of Austin our technician. Austin was on time and easily explained all the options regarding pricing, materials and equipment available to us. Very professional, thank you.

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A Response from: Bobby Boes

Thank you for taking the time to let us know how we are doing Mr Proch. Austin takes pride in his work and this review shows just that! We do our best to make sure the customer has an idea about the technician showing up. We are a family oriented company that always tries to better the customer experience. Welcome to the Precision family and we look forward to being there whenever you need us!

Austin Young Service Provided:
Install Garage Doors

Leadership Team: Austin Young
Review:

I choose Precision because it seamed like a respectable company. And that it is. The service and technicians were so professional. I needed a new garage door quickly and they were there for me within 24 hours. I cant thank you enough.

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A Response from: Bobby Boes

Thank you Valerie so much for your five star review! We take pride in the way we run our business and always want to make our customers as happy as can be! We really do appreciate your business and if you need anything from Precision please do not hesitate to ask! Welcome to the Precision family!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Pricey install. $344.00 for 2 springs seamed a little high.

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Austin Young Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Leadership Team: Austin Young
Review:

had the best reviews on the web..........5

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A Response from: Bobby Boes

Thank you Mr. Chuck for the five star review!! We appreciate your business!

Trung Phan Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Trung Phan
Review:

Kyle Wall did a great job. He was professional, knowledgeable and courteous. I will definitely ask for Kyle if I need garage door repairs in the future.

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A Response from: Bobby Boes

Hello Mr. Tascione! We are pleased to hear how your experience was with Kyle! If you need anything else in the future please do not hesitate to reach out! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

We called for an estimate, they came in lower than 3 others, plus they could get ther the very next day! The tech that came to our house, JD, was awesome! We ended up purchasing all new mechanics, and a WiFi capable opener! It is amazing, so quiet, and can be opened and closed remotely, via our phones! We are so very happy with the work, and precision garage door openers!!

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A Response from: Bobby Boes

Thank you Mrs. Briggs for you stellar review! We really do appreciate you taking the time to write a review. We are please how happy you are with your new opener! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Christopher Taylor went above and beyond when he installed my two garage door motors. It was extremely hot and despite the heat and a few setbacks he persisted until the job was completed. Excellent work.

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A Response from: Bobby Boes

Thank you Mr. Hill for your review! We really do appreciate your business and you taking the time to write a review for us. We are pleased to know how hard Christopher Taylor worked. If you should need anything in the future please do not hesitate to give us a call! Welcome to the Precision family!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

your guys were very polite and know their business. i am very happy with the new system. they replaced my garage door opener and I got a new garage door opener for my car. thanks alot for coming very soon after i called.

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A Response from: Bobby Boes

Thank you Ms. Brooks for your 5 star review! We appreciate you taking the time to write this review for us! If you should ever need anything else in the future please do not hesitate to give us a call!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Precision was very available to come fix my garage door the next day. They did a great job. I mostly appreciated the explanations for everything they were doing and why they were doing it. Jason did a great job and I highly recommend this company.

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A Response from: Bobby Boes

Thank you for choosing Precision for your garage door needs, Ms Stroud! We do our best to maintain top notch customer service and are pleased to hear we handled your issue quickly. We look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

Honestly I just looked at the full picture, liked the ratings and since I felt the last technician that I asked to come out because it was making so much noise, and I felt it was working too hard, and something was wrong-my son also asked me about it -and the technician said everything was fine, and this happened that led me to believe it should have be rebalanced or rebuilt somewhat back then, I just wanted to try a new company. As you know you have a good reputation, I like the Angies list award and Homeadvisor winner, BBB and the reviews, so I tried you.

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A Response from: Bobby Boes

Thank you Terry! We do our best to raise the standard and this review makes us feel like we are well on our way. Welcome to the Precision family and we look forward to working with you in the future!

RJ Voelker Service Provided:
Broken Garage Door Spring Repair

Installers: RJ Voelker
Review:

On time Helpful explaining need repairs and options. Excellent and professional service

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A Response from: Bobby Boes

We appreciate the review Mr Gaines. Daniel takes pride in his work. We are happy to have you in the Precision family and look forward to being there when you need us in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

I had an excellent experience with Precision Door Service from the moment I called. I got an appointment scheduled quickly and on a day that was convenient for me. I was told a technician would be by between 10-12. Christopher arrived at 10:00 on the nose. He was kind, personable, knowledgeable and even made suggestions to finding a panel for our old garage door that is probably not made anymore. Truth be told, I was only looking for a repair, but after speaking with Christopher, I would rather have a new garage door, that's under warranty and installed by someone that is honest and knows what they are doing. I haven't purchased anything from them yet, but plan to in the future. I would recommend Christopher and Precision Door Service to anyone - even if you are just looking. Talk to them first!

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A Response from: Bobby Boes

Educating the customers on their options is a big part of what separates us from the rest! Glad to hear Chris walked you through them. We look forward to working with you in the future and welcoming you to the Precision family.

Service Provided:
Garage Door Repair

Review:

This is by far the very best garage door opener we have had in any of our homes. The key pad for the outside was acting up and all it took was a quick phone call in the morning by that afternoon the tech was on hand and the replaced the pad. Was still under warranty so no cost to us. I do and will continue to recommend Precision Garage door products. Thanks for a great product and super service.

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A Response from: Bobby Boes

We are proud to have you in the Precision family Mr Crabtree. Always happy to be there for your garage door needs and we look forward to helping you in the future. Thank you for the stellar review!

Corey Hane - Commercial Manager Service Provided:
Garage Door Opener Repair

Leadership Team: Corey Hane - Commercial Manager
Review:

I’ve always heard great things about this company and the rumors were true! Incredibly fast, professional, courteous, and completely solved my hurricane, double car garage door issues. They were here within minutes of the call, had all the parts on hand and executed the repair rapidly. Super efficient and well worth it!

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A Response from: Bobby Boes

Its a good feeling know word is getting around about us and the pride we take in the work we do. Jason is a perfect example for the standard we are hoping to set here in the gulf coast region. We look forward to working with you in the future Mr Stoffer and welcome to the Precision family!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Chris and his helper was on time and fix the problem. great job

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Service Provided:
Garage Door Repair

Review:

The spring on our garage door broke as soon as we entered garage and closed the door. My husband was at work and wasn't able to come and see what is going on. I've googled garage door service companies and called 3 companies prior to Precision. None of those companies answered the call. Precision answered right away and worked very hard with me on helping me out with the problem right away. They send a technician named Daniel. Daniel arrived very quickly and was very friendly and helpful. He took care of our problem and gave us a very good price for it. I would recommend Precision to anyone. They are very professional, respectful, and their prices are very reasonable!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very impressed with the technician that came to our house!

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Alex Tran Service Provided:
Broken Garage Door Spring Repair

Technicians: Alex Tran
Review:

I couldn't be more pleased. The technician, Austin, took his time in analyzing what was needed, explained what had to be done and gave a very fair estimate. I didn't need more estimates as I was satisfied with what was presented to me. He worked diligently and checked and double-checked everything upon completion. I highly recommend the company and Austin in particular.

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Austin Young Service Provided:
Garage Door Repair

Leadership Team: Austin Young
Review:

Terrific service, technician very knowledgeable and friendly, weekend appts are a definate plus! Will be using Precision for all my garage door needs in the future.

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Service Provided:
Garage Door Repair

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Pensacola Area

(850) 308-6880

(850) 308-6880
Panama City Area

(850) 387-4356

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Crestview Area

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(850) 409-3219
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(850) 463-3052
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(850) 659-3402
Navarre Area

(850) 684-5200

(850) 684-5200
Gulf County

(850) 203-9149

(850) 203-9149
Marianna Area

(850) 347-5888

(850) 347-5888
Apalachicola Area

(850) 888-8944

(850) 888-8944
Precision Door Service
Office: (850) 332-0400
135 Terry Dr.
Pensacola, FL 32503

Licenses

Escambia County License #
- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038