Technician arrived on time, did a good job of troubleshooting problem, thoroughly explained all of the options and came prepared to solve the problem. He explained how everything worked once he was finished. He did excellent work in a timely way and cleaned up everything once he was finished. I am pleased with the work done on my garage door. A total overhaul was done, so a number of services were performed and products purchased for the service.

- Richard Price

Thank you for taking the time to write us a stellar review Mr. Price. Chris Taylor has done an amazing job for us and we are happy to hear you think so too. We hope you will think of us first whenever you have questions or concerns about your garage door and welcome to the Precision family!

After waiting over 3 weeks of my home warranty failing to find a contractor, I asked them if I could find one myself, which they approved. I called Precision and had a technician here and my garage door fixed in less than 3 hours! So impressed!

- Christine Sparks

We are always happy to help! Thank you for the wonderful review Ms. Sparks. I hope we won you over if you ever have future needs for your garage door. Dont hesitate to call and welcome to the Precision family!

Great service and timely. Technician arrived within two hours of my request for service.

- Keith Sheets

Thank you for taking the time to write us an excellent review Mr. Sheets. Same day service is super important during these difficult times. If you ever have questions or concerns please let us know and welcome to the Precision family!

My garage door spring broke late Friday evening. Precisiondoor had my garage door working great and a lot less noisy by 1100 Saturday. These guys are awesome and fast. Prices are grea for the quality and workmanship. Highly recommend!

- Philip Molinar

Im sorry to hear about what happened Phillip. Glad you called us and we were able to jump on it first thing Saturday morning to help you get back to normal life. If you ever need anything in the future please dont hesitate to call us and welcome to the Precision family!

Excellent value & service. Friendly, affordable, reasonable and able to work with me. Came out within a couple hours of calling????????

- Crissy Medley

Thank you for the stellar review Ms. Medley! We try our best to be there as soon as possible. We will be sure to let Chris know he earned another 5 star review. We hope you always call on us for all of your garage door needs and welcome to the family!

Great professional service and follow up.

- Anthony Kloeppel

We will be sure to let RJ know to keep up the good work Mr Kloeppel. Thank you for taking the time to give us a review and don't hesitate to contact us for all of your future garage door needs!

Very professional employees, my garage door looks great. Thank you

- Fernetta Jernigan

Thank you for taking the time to give us a 5 star review Fernetta! We are very proud of our technicians and the work they do. We hope this has won you over on future garage door needs and welcome to the family!

My wife and I had 2 new garage doors installed in our home which was originally built in the mid 1960's. Jason Lites came to our home originally and gave us a very thorough estimate with many options for doors. He was very knowledgable and not pushy about getting the job or trying to sell one brand vs another, which I liked. He listened to what my wife and I wanted and really worked hard to give us the best options for our particular home. On the installation day, Trung Phan and two other installers came and did a fabulous job installing our new doors. They were all polite, friendly and really hard workers. Later in the day, Jason Lites stopped by to see how the install was progressing and they all explained how to operate and maintain the new doors. Jason explained the safety features on the doors and checked everything to make sure the doors were functioning and fit correctly. They didn't leave any mess and disposed of the old doors for us. My wife and I were extremely impressed by the quality of their install and their attention to customer service. I would highly recommend Precision Door of Pensacola to anyone and if I ever need garage doors in another home, they'll be the first guys I call.

- Jeffrey Schaefer

Thank you for the wonderful review Mr. Schaefer! Customer service is one of our biggest focuses. It pleases us to hear our techs will do whatever is necessary to maintain the high standards we want to set for the industry. We love to hear about Jason coming back by to make sure the installation was going well since he was the one to give the original estimate and to explain the functionality and safety features of your new doors. Our guys take pride in what they do and this is a prime example! Thank you for choosing Precision and we look forward to working with you on all of your future garage door needs. Welcome to the Precision family!

I called for my garage door which had one spring that completely broke in two. I called around 12:30PM and was told that someone would be here between 2-4- same day! I was amazed and thankful. I got a call 15-20 minutes later that the tech was on his way and asked if he could come EARLY! Wade was very professional and knowledgeable. He explained and answered all of my questions, provided explanations of what he was doing and what was needed, even gave me options but no pressure for additional work that was not needed at this time. Should I have any additional garage door trouble, I will most definitely be calling Precision!!! Thanks Wade and team!

- Jennifer K

Thank you for the feedback Jennifer! Wade has been a wonderful addition to the team and he continues to prove it every year. We are happy to hear he addressed the issue quickly and was able to solve the problem. It makes the whole story better to know our technicians are doing the best to make it to every customer as soon as they can. We look forward to being there for you in the future and make sure to call us when you get ready for that new door! Welcome to the Precision family!

Quick response!! OUTSTANDING customer service from JD Kelly!! I hope I don’t need any other garage services, but if I do, I am calling Precision!!

- David Rudd

Thank you for the stellar review Mr Rudd! We will be there whenever you need and we will be sure to let JD know he continues to do an excellent job. Welcome to the Precision family!

If I could give Kyle 10 stars I would. He was obsessed with getting my garage door fixed. He was ultra courteous and a pleasure to talk to. He wasn’t condescending and very pleasant from start to finish.

- Mac Fountain

Thank you Mac! We will let Kyle know to keep up the great work. Our guys take pride in the work they do and these reviews are proving just that! Give us a call if you ever have questions or concerns about your garage door!

U.S. Marine Corps Veteran of 32 yrs. Called and had a Technician out in an hour. RJ and Cole(the techs) were professional and friendly. I told RJ what I wanted to have addressed on my garage door (everything short of replacing the entire thing) and he gave me the quote on the spot. I asked when the soonest they could schedule me in and he told me that he had everything on the truck to complete the job immediately. Of course I said yes to that! Great work guys! Keep up the good service.

- Dana Fike

Thank you for your 32 years of service Dana! We aim to get better at being prepared for thing so this is great to hear. Please don't hesitate to give us a call if you ever need anything and welcome to the Precision family!

The technician Hunter arrived to troubleshoot an intermittent door sensor issue with a conformation call ahead of time and arrived on time. He handled all details to my satisfaction and will be taking care of the issue when the specialized part's are in. As always I am completely happy with Precision door of Pensacola and highly recommend them for all garage door needs! Thanks again!

- Robert Perkins

Thank you for recommending us Mr Perkins and thank you for the 5 star review! Hunter does wonderful work for us here at Precision. Thank you again for choosing Precision and welcome to the family!

Trung & Colt did a great job. When they were done we realized the door into the garage from the house was blocked. They didn’t leave until they fixed the problem. They were very professional & polite.

- Brenda Van Horn

Trung and colt make a great team! Its unfortunate there was an issue but great to hear they could quickly resolve the problem. We hope to hear from you again if you ever need anything so please dont hesitate to call!

Service was excellent. Just got the safety analysis and am not quite sure how to read it. Could use some help with it.

- Steve Burgess

Thank you for the stellar review Mr Burgess! I had one of our lead techs call about your question. We would love to help you with it! Feel free to call us up any time!

Austin came to do take care of a terrible squeak on a our hurricane proof, insulated door that was installed last May. His attention to detail was outstanding and he went above and beyond in making sure everything about he entire door and motor, including the sensors and wiring were top notch. Exceptional service.

- Don and Donna Cohen

We will be sure to let Austin know he got another 5 star review Mr and Mrs Cohen! Austin is an asset to the company with pride he takes in his work. Its wonderful to hear you think so too! Thank you for choosing Precision and welcome to the family!

Found your company via the internet. Read your reviews. Austin did an outstanding job, service was performed on time and was fast the day after I called. Would recommend Precision Overhead Garage Door Service to anyone.

- James Boone

This is what we like to hear Mr Boone. We strive to get better and based off your review Austin continues to raise the bar! Thank you again for recommending us to your friends and family and welcome to the Precision family.

Your technicians showed up on time and they where professional and courteous. Thank you

- Istvan Gaspar

Thank you for the review Istvan! We are very happy to hear you were pleased with Corey's service. Hopefully you will continue to contact us for all of your future garage door needs!

My tech did an outstanding job and he was very friendly.

- Lori Smith

Chris takes pride in the work he does, Customer service is a huge part of what we do and its wonderful to see he excels at at that as well. We hope you continue to call us every time you need something!

Just recently installed roll-down and accordian type hurricane shutters on our house in Mexico Beach. The guys were fantastic! Very respectful, prompt, and eager to help. The installation went seamlessly and finished in 1 day. They look fantastic!!! Would definitely recommend precision door to anyone looking for shutters of any kind!!

- Herb & Sherry Brady

This is wonderful to hear Mr. and Mrs. Brady! Its great knowing the work we do is worth you telling your friends and family. Thank you for choosing Precision and welcome to the family!

Great service fair price. Tech Corey did a great job.

- Van Delmauro

Thank you for the review Mr. Delmauro. We hope you will continue to use Precision for all of your future garage door needs and welcome to the Precision family!

Prompt service

- Barbara Torgerson

Thank you for the 5 star review Ms. Torgerson. Roger is one of our best and he continues to impress us and our clients. Thanks again for choosing Precision and welcome to the family!

They came out the same day and replaced my garage door opener quickly. Very clean, knowledgeable, and professional. I had just purchased my home in "as is" condition 2 months ago without an inspection. One of the guys noticed a very low noise coming from my electrical box and probably saved me from my house burning down or someone getting hurt. Thanks so much!!!

- Terri Hankinson

Thank you for the feedback ,Terri! We are very proud of our technicians. This is another example of going above and beyond for our clients. We hope you will continue to think of us for all of your garage door needs and welcome to the Precision family!

Austin was very personable and kind. He answered my questions, addressed my concerns, and looked over my doors thoroughly. He made me aware of their age and the newer options that have better safety ratings so in the future I can make an educated decision. His work was thorough. Good job, thank you!!

- Dianna Breeden

Thank you for taking the time to write us a review Ms. Breeden. We do our best to inform our customers about preventative maintenance as well as future options in case something does go wrong with your garage door. We appreciate you taking the time to give us praise and we look forward to working with you in the future. Welcome to the Precision family!

You guys are amazing! Have used your company twice and the repairs are always quick and painless and your technicians are friendly and professional! Really couldn’t be any happier with the service!

- Kim Zaharski

Thank you for the 5 star review Kim! Wade takes pride in his work and we are happy to hear it shows! We hope you will to hear from you should you need anything in the future and welcome to the Precision family!

At the recommendation of our neighbor (his garage door broke the week prior to ours), we called Precision. Man, are we ever happy we did! Our tech was Austin Young- friendly, knowledgeable, and so efficient! He showed us our options and then got right to work. Not only is our door working again, but it is soooo quiet you hardly hear it going up or down! Thank you, Austin, for such great service!

- Ruth Dixon

Thats great to hear Mr. Dixon. Austin is on of our best and makes us happy to hear he is upholding our high standard of customer service. Make sure to call Precision for all of your future garage door needs!

This company gives wonderful service. I called them with my problem about my garage door and they were her within 2 hours reasonable rates with 10% of for senior citizens and military, the young man that fixed my door was very courteous and very knowledgeable about his job so thank you so much.

- Joyce Cochrane

Thats wonderful to hear Ms. Cochrane. We are always looking to get better! Please dont hesitate to call us if you ever need anything! Thank you for choosing Precision!

This is my second experience with Precision Door and I'm again very pleased with the service provided! I had new garage door openers installed in January and had new garage doors installed today. JD came and did my initial door measurements and discussed door options with me lzst Saturday. He was extremely professional, personable, and helpful. Trung and Colt did my installation today, contacted me by phone prior to arriving, and arrived on time. They briefly went over what they planned to do and asked if I had any questions. They worked for a solid 5 to 6 hours removing my 34 year old wooden doors and installing the new steel doors. They were both very professional, polite, and focused on getting the job completed correctly. Trung provided a thorough discussion of the work that was completed and demonstrated the new doors to me. I was extremely pleased with today's experience. Also, I again want to commend Precision for its excellent communications with me throughout the entire process. Someone answered when I called. I was sent texts with photos of the technicians before they arrived. I received a call from the office to schedule my installation. And after the work was completed, I received a follow up text and email requesting feedback. Well done!

- Greg Christakos

This is what Precision is all about! Communication, efficiency, and educating the customer on the functionality of their new door is a major forcus. Please continue to give us feedback and we hope to always be there for all of your future garage door needs! Thank you Mr Christakos for using Precision!

very professional! on time! explained options, highly recommend !!

- John Keeton

Thanks for letting us know Mr. Keeton. We are always trying to get better! Make sure to call us if you ever need anything!

Good morning! Thank you to your wonderful installer, Mr. Billy Boehmer, for the excellent and professional service he provided to us during the installation of hurricane shutters for our office. Not only is he extremely polite, knowledgeable, and skilled, he also made the entire process run very smoothly. I am extremely pleased with the appearance and quality of the shutters, and will certainly recommend your company to anyone who requires service in the future. Mr. Boehmer is a stellar employee and a true asset to your business. Sincerely, Victoria Taylor Office Manager/Administrator

- Vernis Bowling

Thank you for the wonderful review Ms Taylor! Billy is one of our best and we agree a true asset! We are happy to hear the installation went well. Should you have any questions feel free to call us any time and thank you so much for recommending us!