Alex Tran

Amazingly prompt service and resolution to my garage door dilemma. Seems I failed to notice the door was closing at the same moment I was backing out (odd how that happened...ha). I called Precision, was greeted immediately by a pleasant and professional man who found my past customer information and assured me someone would arrive in a 2 hour window set for the afternoon. It seems I no sooner placed the call that a technician was in my drive. He was non judgmental, assessed the problem and assured me it was an easy fix. I was back to pre encounter condition in no time, relieved and thrilled beyond belief. How great to have access to such fine and competent people. Thank you....thank you.

- Lyndia Hardin

Thank you for the feedback Ms. Hardin! We hate to hear of your issue but glad we were able to resolve this quickly. Dont feel bad about it! You'd be surprised how common of an occurrence this is! We also appreciate you choosing Precision Doors and hope to continue to be there for you in the future!

Precision Door does exactly as they claim. I have used them twice now. Once to replace my garage door cables and second to replace broken torsion springs. Quick response to my needs.

- David Liebetreu

We love to see reviews from repeat customers! Thank you so much Mr. Liebetreu! We hope to continue to work hard for you so dont hesitate to call us in the future!

24/7 call service and prompt professional service. Notification of arrival with photo of tecnicain. Courteous knowledgeable employee.

- David Shepherd

Thank you for the 5 star review Mr. Shepherd! We will Alex know he did a wonderful job and welcome to the Precision family!

Great service and timely. Technician arrived within two hours of my request for service.

- Keith Sheets

Thank you for taking the time to write us an excellent review Mr. Sheets. Same day service is super important during these difficult times. If you ever have questions or concerns please let us know and welcome to the Precision family!

Alex is a polite professional who expertly installed the companies “Better” package. Had a spring break yesterday and within a little over an hour he replaced all movable parts to include balancing the garage door. Would definitely recommend “Precision Door Service” to anyone needing repair/upgrading on their garage door.

- Antonio

We appreciate the 5 star review Mr Antonio! Thank you for spreading your experience to friends and neighbors and we look forward to helping you with all of your garage door needs in the future!

Both Alex and the person training were very prompt, professional and new exactly what needed to be done for the repair to the door. He replaced the 2 sensors, reworded both sides and tightened and replaced the screws holding the frame together. Great work and service. Would recommend both the company and the technicians. Thanks for the help.

- Charles Jacobs

Thank you for the review Mr Jacobs. Glad to hear Alex did a great job for you. He works really hard for us here at Precision and we will be sure to let him know he got another 5 star review. We hope you will continue to use us for all of your future garage door needs

Mistaken identy

- Stanley Stoos

Hey Mr Stoos! Not completely certain about what you mean about mistaken identity but we are glad our service deserved a 5 star rating. If you have any questions feel free to give us a call!

Thank you so much for the expedience sending Alex our to fix my garage door Alex was very professional and knowledgeable in re to my issue I will put your company’s phone number in my phone in case I need y’all in the future Thank y’all again DeniseFrazier

- Denise Frazier

You are absolutely welcome Ms Frazier! Glad to hear Alex did a wonderful job for you and that you will continue to use Precision for your future garage door needs!

It turns out my garage door opener was actually working but the very fine gentleman that came was very understanding and didn't make me feel like an idiot. Very cordial and calm. And seemed to know what he was doing. I will call your business again if I need garage door help...

- Sue Lutz

Im glad we were there to help you find out the issue. No problem too big or too small! Thank you for using us Ms. Lutz and we look forward to working with you in the future!

Needed our garage door repaired ASAP, And precision garage was fast to repair it on my schedule and the scheduling was super easy

- John Dubuisson

Thank you for the feedback Mr Dubuisson. We aim to please! Let us know how we can be of service in the future.

The service tech Alex, was professional, courteous and knowledgeable. He was not “pushy” about trying to sell upgrade packages, told me options and when I chose, he went about his business! Will use Precision again in the future, if need arises! ,

- Mary Adkins

Thats wonderful to hear Ms. Adkins! We will make sure Alex knows he did a great job for you. Precision is trying to raise the standard of customer service and its great to hear Alex did just that. Looking forward to being there for all of your future garage door needs and welcome to the Precision family!

Alex came right out, about 90 minutes after my call (impressive in Destin traffic.) Very polite, and professional. He discovered the issue quickly (whoever originally installed my garage door used rollers that were way too short.) Alex replaced them with the correct rollers in about 20 minutes at a very fair price. Things are MUCH quieter in my neighborhood now! Thanks!!!

- Robert and Marjorie Miller

This is the kind of review we love to see Mr Miller. Not only were you impressed with the timeliness of Alex's arrival and diagnosis but also how you were impressed with the end result of his suggestion! We will let Alex know he is doing a fantastic job! Please call us anytime you have a question or concern in the future!

Very impressed with the technician that came to our house!

- O.W. Mason

Timely,, efficient,, technician did an excellent job servicing my door. Cost was fair. Would recommend service to anyone. John

- John Hillsman

Garage door spring broke and needed to be repaired. Called precision and they sent a technician out the same day. Alex was very knowledgeable and extremely professional, getting the broken spring replaced and door working like new in under an hour. I would highly recommend precision to anyone needing repairs. Great job Alex!

- Travis Faulkner

I’m so favorably impressed with the timely service! Good to finally find a reliable company!

- Diane Persell

My appointment window was 8-10AM @8:10 my technician called to say he was on his way, perfect. I explained what I thought happened he did his trouble shooting discovered a broken coupler. He presented 3 options I selected the best one for me and within an hour my garage opener was operational. He kept me informed, he had the parts needed on his truck I found him very professional. I will be using Precision again. Thank you Technician Alex Tran.

- Ed Pacheco

Austin came out and check out my door problem. We discussed the options he gave me. with his knowledge and help we decided on the best one. He is a very nice person and definitely knows his job. I would and will recommend this company to people.

- Jane Lowery

Technician has great mechanical skills. Garage door would not open. Technician had to repair door in closed position. Very hot in early August. Great Job!

- Thomas Miller

Only company in the local area that was available to fix the door today.

- Ignac Radvanyi

Needed immediate service on a Saturday. Alix Tran was very prompt, extremely knowledgeable, courteous and efficient. He solved the problems quickly and explained it all to my satisfaction. He is an asset to your organization and I highly recommend him as your representative. Thank you for the professional service rendered.

- Dr. Ben Stalnaker

Thank you Dr. Stalnaker for your wonderful five star review! Technician Alex Tran is extremely knowledgeable and works very hard to maintain the expertise he has. We are proud to have him as our representative and we thank you for your business! Please keep Precision Door Service in mind for any of your future needs.

My spring broke on my garage door 4th of July. I called and Precision came out the next day. Repaired my spring and we ended up changing my rollers (garage door 24years old). Didn’t break my bank account. Totally professional. I highly recommend this company.

- Darcy Gassen

Thank you Darcy for your kind review. Our technicians take pride in their work and Alex will be greatly appreciative of your positive feedback. Thank you again for your business and your recommendation!

I live in Panama City. I was told there would be a $49.95 service fee. I told the young lady I would call back. I called back and after a few seconds of conversation she waived the service call fee. The young man came out and told me the Panama City area service is $65.00. I explained to him I was told 49.95 and that fee was waived. He said he could not waive the fee but he would charge me 49.95 plus parts. If my parts had came to over $100.00 he would waive the service fee. I called the office and they read the notes back to us. Like I said before the service was waived. He told her the call center can't waive the fees because they don't work the field. I told them both don't penalize me for the miscommunication. It was proven that what I was told, was right. Instead of moving forward and winning over my business, they decided to continue to debate and involve a manager. I decided that I would find someone else to buy my parts from. 20 minutes of wasted time and it was hot.

- Karen McGland

Outstanding. Safety check, tune up and cost estimate for new door. Thanks, Jim A.

- James Andel

Thank you Mr. Andel for the outstanding rating! Alex is an excellent technician and I know he will appreciate your positive feedback. Thank you for your business and recommendation!

Fast, professional service. Alec, our service tech, contacted me prior to arrival with phone and text, arrived as scheduled and was both friendly and professional. I would recommend Precision Door Service to everyone.

- Ronald Eubanks

Thank you for the high praise Mr. Eubanks! We are so happy to know you were pleased with the service provided by our technician. We work extremely hard to maintain the level of training our staff displays. Thank you for your business. Please keep Precision Door Service in mind for any of your future needs.

I was very impressed with Precision Doors. They came early and worked diligently to solve my problem and only charged me a reasonable service charge. I will definitely refer them to my friends and will use them again

- Danita Knupp

Thank you for your kind words Danita! We are so happy you are pleased with our service! Thank you for your business and your 5 star review!

The technician was on time and very courteous. He did an excellent job and left the work area clean and orderly. I would highly recommend your services. Thank you.

- Louis Georges

Thank you for the 5 star review Mr. Georges! We are so happy to know you were pleased with our service. Please keep Precision Door Service in mind for any of your future needs.

No doubt this is a 5 star company. Alex saved the day. We had an engagement planned. Alex arrived later than he had planned but, took care of our garage door problem and we arrived on time. A big thanks to Alex and Precision Door.

- Jimmy Beshears

Alex was on time and did a great job. Would recommend you all anytime.

- Tom Carter

I was very impressed with Alex's expertise. He came with his tablet and reviewed the garage door repair that he made short order of. He is the consummate professional. We would ask for him back if we ever have garage door issues in the future. He went straight to work and we now have a perfectly working garage door. Great Company who sent a great service tech today.

- Michael Quinlivan

Hello Michael, I'm pleased to hear that Alex took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.