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Read what people are saying
about Precision Garage Door in:

Fort Walton Beach/Destin Area, FL

Precision Door Service of Pensacola
has received 328 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found out about Precision from searching the internet searching for garage door repair. I called your company due to one spring being broken on a garage door which was only 2 years old. Your employee Chris Taylor was very professional and knowledgeable about garage door opening equipment and gave us several quotes on just replacing one spring to replacing both springs and a whole new system that was affordable and much better quality than our very cheap garage door opening system. Our old system was very noisy and not installed properly so we were grateful for Chris explaining all the options and getting a lifetime guarantee on your excellent products and workmanship. The new door opens and closes quietly and is rock solid. Thanks again to Chris Taylor. Thanks Clayton Smith
Clayton Smith
A Response from: Bobby Boes

Thank you for the review Mr Smith. We do our best to give you options for your particular situation and im glad to hear it worked out better for you. We will be sure to let Chris know he did a great job for you and thanks again for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have heard of Precision Door Company before. Have built several homes in the area and wanted to see what they offered. Sent in a email early one morning and they had a field person come by the same day. Very knowledgeable, new what we need and what the prices would be. Our doors are 8’ tall by 18’ long and a small one still 8’ tall, the field man talked to us on commercial wall opener and how the small door would have to be a special build. The field man’s name was Chris Taylor what a asset for this company.
Kevin Sherman
A Response from: Bobby Boes

Thank you Mr Sherman for the great review. Chris hasn't been with us for long but he has proved to be a huge asset for Precision! Thank you for choosing usa and we hope to continue to call us in the future!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wade and Bailey arrived very early to work on my Amarr garage door. They replaced both torsion springs with your new lifetime warranty springs, swapped in nylon rollers, new drums and cables in less than an hour! Wade even gave me a 10% military discount! My old steel rollers were loose and missing bearings. They replaced a broken hinge on the top panel which had 4 glass sections allowing only 3 hinges, one at the center which was broken and two at the roller ends. They checked door balance and lubed everything. Wade and Bailey were very helpful and explained everything as they worked--which I really appreciated! Thanks!
Charles Makekau
A Response from: Bobby Boes

Stellar review Mr Makekau! Wade and Bailey make a great team and we do our best to take care of our military! Please dont hesitate to call us if you need anything in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service Tech called and came early. He seemed to be very knowledgeable.
Mike Ferguson
A Response from: Bobby Boes

Thank you for the review Mr Ferguson! William is one of our best and we are happy to hear you were pleased with the service he provided. We look forward to working with you in the future so please to don't hesitate to call!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Technician. Daniel, was very knowledgeable and very informative. Answered all my questions. Helped this old guy understand what was going on and how to maintain my new springs. Springs were a little pricey, but warranty helped.
Bob Mccaffrey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex came right out, about 90 minutes after my call (impressive in Destin traffic.) Very polite, and professional. He discovered the issue quickly (whoever originally installed my garage door used rollers that were way too short.) Alex replaced them with the correct rollers in about 20 minutes at a very fair price. Things are MUCH quieter in my neighborhood now! Thanks!!!
Robert and Marjorie Miller
A Response from: Bobby Boes

This is the kind of review we love to see Mr Miller. Not only were you impressed with the timeliness of Alex's arrival and diagnosis but also how you were impressed with the end result of his suggestion! We will let Alex know he is doing a fantastic job! Please call us anytime you have a question or concern in the future!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great first impression. Needing a new garage door had set up an appointment and received a text message with a picture and short bio of Austin our technician. Austin was on time and easily explained all the options regarding pricing, materials and equipment available to us. Very professional, thank you.
David Proch
A Response from: Bobby Boes

Thank you for taking the time to let us know how we are doing Mr Proch. Austin takes pride in his work and this review shows just that! We do our best to make sure the customer has an idea about the technician showing up. We are a family oriented company that always tries to better the customer experience. Welcome to the Precision family and we look forward to being there whenever you need us!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision because it seamed like a respectable company. And that it is. The service and technicians were so professional. I needed a new garage door quickly and they were there for me within 24 hours. I cant thank you enough.
Valerie
A Response from: Bobby Boes

Thank you Valerie so much for your five star review! We take pride in the way we run our business and always want to make our customers as happy as can be! We really do appreciate your business and if you need anything from Precision please do not hesitate to ask! Welcome to the Precision family!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle Wall did a great job. He was professional, knowledgeable and courteous. I will definitely ask for Kyle if I need garage door repairs in the future.
Tom Tascione
A Response from: Bobby Boes

Hello Mr. Tascione! We are pleased to hear how your experience was with Kyle! If you need anything else in the future please do not hesitate to reach out! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time Helpful explaining need repairs and options. Excellent and professional service
Robert Gaines
A Response from: Bobby Boes

We appreciate the review Mr Gaines. Daniel takes pride in his work. We are happy to have you in the Precision family and look forward to being there when you need us in the future!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific service, technician very knowledgeable and friendly, weekend appts are a definate plus! Will be using Precision for all my garage door needs in the future.
Elizabeth Anderson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door spring broke and needed to be repaired. Called precision and they sent a technician out the same day. Alex was very knowledgeable and extremely professional, getting the broken spring replaced and door working like new in under an hour. I would highly recommend precision to anyone needing repairs. Great job Alex!
Travis Faulkner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

RJ arrived right on time and clearly explained all of the various options to my wife. He also took pictures to make sure the garage door he recommended would be correct. He was very polite and answered all of her questions without any sales pressure. We found Precision through a Google search for garage doors.
Andy Corbin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service!! Our technician was knowledgeable and truly an expert in his field. VERY PROFESSIONAL and polite. So happy we called this company!
Roger Brunson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My appointment window was 8-10AM @8:10 my technician called to say he was on his way, perfect. I explained what I thought happened he did his trouble shooting discovered a broken coupler. He presented 3 options I selected the best one for me and within an hour my garage opener was operational. He kept me informed, he had the parts needed on his truck I found him very professional. I will be using Precision again. Thank you Technician Alex Tran.
Ed Pacheco
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt same day repair from the service technician. Very efficient in replacing the spring on the garage door.
Carolyn Gulsby
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service response. Replacement of springs performed in a professional and efficient manner by Don Harris.
David York
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Austin came out and check out my door problem. We discussed the options he gave me. with his knowledge and help we decided on the best one. He is a very nice person and definitely knows his job. I would and will recommend this company to people.
Jane Lowery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door technician Austin Young arrived on time as scheduled, and promptly diagnosed and completed maintenance on my garage door. We were very impressed by the courtesy, knowledge, and professionalism displayed by Mr. Young. I have recommended Precision Door Service, to the 200 plus members in my Neighborhood News Letter. Thanks for your great service.
Milton Ply
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Only company in the local area that was available to fix the door today.
Ignac Radvanyi
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So far so good Austin and Austin have started off with a bang. Look forward to a awesome price quote and direction on the appropriate products for our “Garage Mahal”.
Jay Brosnan
A Response from: Cathleen Steele

Thank you Jay for your 5 star review!! We are glad you are pleased with the information provided to you by Austin and Austin! We can't wait to see your thoughts once the job is completed. Thank you for your business!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Received a text on day of service appointment with name and photo of service technician coming. Nice to know who is coming. Technician called 45 minutes before arrival time which was appreciated as appointment had a 2 hour arrival window. Polite, knowledgeable and friendly technicians with company logo shirts and company truck. Cleaned up when done and gave good instructions on new garage door operator system.
Nancy and Mark Williams
A Response from: Cathleen Steele

Thank you Nancy and Mark for your 5 star review! We are truly thankful you chose Precision Door Service for your repair needs. Customer feedback is vital to improving our service as well as letting our staff know they are doing a great job. So, thank you for taking the time to comment. We appreciate your business and high recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason and his co-worker were professional, friendly and experts at detecting the problem with the garage door. They clearly described what was wrong and gave me 3 options for repair. Very happy with them and the fixed garage door. Thank you for top notch service.
Linda
A Response from: Bobby Boes

Thank you Linda for your kind words. We are so pleased to know you were happy with the service provided to you by our manager Jason and his trainee! We truly appreciate your business and hope you keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt and well done. Thank you!
Nancy Boyce
A Response from: Bobby Boes

Thank you Nancy for the 5 star rating! We are happy you were pleased with the service we provided!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We used Precision Door to replace a double garage door at another house two years ago and were impressed with the company. Yesterday the drive mechanism of our double garage door broke at our present house, jamming the door half-open. We were surprised to be able to get speedy service, which required a new driver and other hardware. The service was superb and the repair was perfect.
Thomas Hanlin
A Response from: Bobby Boes

We are so pleased we were able to fix your door so quickly, Mr. Hanlin! Thank you for your repeat business! We know it can be frustrating when equipment on your house malfunctions, but we are so happy you turned to us to help!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, professional service. Alec, our service tech, contacted me prior to arrival with phone and text, arrived as scheduled and was both friendly and professional. I would recommend Precision Door Service to everyone.
Ronald Eubanks
A Response from: Cathleen Steele

Thank you for the high praise Mr. Eubanks! We are so happy to know you were pleased with the service provided by our technician. We work extremely hard to maintain the level of training our staff displays. Thank you for your business. Please keep Precision Door Service in mind for any of your future needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

N/A
Paul Higgins
A Response from: Bobby Boes

Thank you for the 4 star rating Mr. Higgins!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was on time and very courteous. He did an excellent job and left the work area clean and orderly. I would highly recommend your services. Thank you.
Louis Georges
A Response from: Cathleen Steele

Thank you for the 5 star review Mr. Georges! We are so happy to know you were pleased with our service. Please keep Precision Door Service in mind for any of your future needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Company was prompt and cost very reasonable. Tech, Wade was great and accomplished the task very quickly. Will be using them in the near future for a complete door replacement.
Paul Mullinax
A Response from: Cathleen Steele

We are so excited to know you were pleased with the level of service our technician Wade provided! Thank you for your continued business and excellent 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wade was so professional and courteous. We talked about a new garage door which is needed at my other house. I hope Wade will be the tech who will perform that service for me.
Margaret Nash
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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