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about Precision Garage Door in:
Niceville, FL
Precision Garage Door of Pensacolahas received 141 reviews, averaging 4.96 Stars:
Niceville, FL
This is such a great review! Thank you for taking the time to let us know how Chris is doing. We will be sure to tell him he earneds another 5 star review. Also thank you for recommending us and welcome to the Precision family!
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Managers: Christopher Taylor - Residential Manager
Niceville, FL
This is my second experience with Precision Door and I'm again very pleased with the service provided! I had new garage door openers installed in January and had new garage doors installed today. JD came and did my initial door measurements and discussed door options with me lzst Saturday. He was extremely professional, personable, and helpful. Trung and Colt did my installation today, contacted me by phone prior to arriving, and arrived on time. They briefly went over what they planned to do and asked if I had any questions. They worked for a solid 5 to 6 hours removing my 34 year old wooden doors and installing the new steel doors. They were both very professional, polite, and focused on getting the job completed correctly. Trung provided a thorough discussion of the work that was completed and demonstrated the new doors to me. I was extremely pleased with today's experience. Also, I again want to commend Precision for its excellent communications with me throughout the entire process. Someone answered when I called. I was sent texts with photos of the technicians before they arrived. I received a call from the office to schedule my installation. And after the work was completed, I received a follow up text and email requesting feedback. Well done!
- Greg Christakos
This is what Precision is all about! Communication, efficiency, and educating the customer on the functionality of their new door is a major forcus. Please continue to give us feedback and we hope to always be there for all of your future garage door needs! Thank you Mr Christakos for using Precision!
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Niceville, FL
Absolutely first class service from your company. The technicians have been very professional and efficient.
- Herb Sikes
Thank you for the 5 star review Mr Sikes! We are here for you any time you have questions or concerns!
Niceville, FL
Precision Door recently replaced my two 34 year old chain driven garage door openers with new belt driven units. We couldn't be happier with the service provided or the quiet new openers! First, let me say that Precision Door excels at communications. I selected Precision after doing an internet search and reading their testimonials. It was 7pm, but their website indicated they were still open so I gave them a call. An "actual person" answered the phone and was quite professional and helpful in scheduling an appointment for the next morning. The next morning I received a phone message from the technician, Chris Taylor, indicating he could arrive early if I was available. I called back and verified the earlier time worked for me. Moments later I received a text including a photo of Chris and a brief bio about him. Chris arrived shortly thereafter and was extremely professional, polite, personable, and efficient. He looked over my existing openers, discussed my needs with me, and provided a quote to replace my openers with new ones to meet my requirements. The price was fair and the work was completed in less than 4 hours from the time Chris arrived. He did an outstanding job installing my new units, cleaning up, and in demonstrating the features of the new systems. I received a copy of my invoice and warranty information by email and a follow-up email from Precision Door asking for feedback within minutes of Chris leaving. Honestly, I couldn't be more pleased with my experience and especially with my technician, Chris Taylor. Excellent job!
- Greg Christakos
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Managers: Christopher Taylor - Residential Manager
Niceville, FL
Very professional and timely. Repairman William Squires quickly assessed the problem and clearly explained three repair options/costs. William demonstrated how the new door opener works, safety features, and maintenance. Work was performed in
- Rory Cahoon
Thank you for the review Mr. Cahoon. We do our best to stay efficient and make sure the customer is properly educated on how to take care of their garage door. We will make sure William gets the message and be sure to call Precision if you ever need anything!
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Niceville, FL
I called around 2:30, got an appointment for same day. The technician was punctually and very professional. He explained what had gone wrong with our garage door and fixed it so it is secure. We will need a new garage door, which we were expecting. Looking forward to having it installed soon. Great service and I will very much recommend.
- Maria Pyles
Thats great to hear Ms Pyles! Chris has done a fantastic job for us here at Precision and we are happy to know you think so too. Thank you again for recommending us as well. We will continue to get better and look forward to working with you in the future!
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Managers: Christopher Taylor - Residential Manager
Niceville, FL
Service Tech called and came early. He seemed to be very knowledgeable.
- Mike Ferguson
Thank you for the review Mr Ferguson! William is one of our best and we are happy to hear you were pleased with the service he provided. We look forward to working with you in the future so please to don't hesitate to call!
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Niceville, FL
Same day service. Technician. Daniel, was very knowledgeable and very informative. Answered all my questions. Helped this old guy understand what was going on and how to maintain my new springs. Springs were a little pricey, but warranty helped.
- Bob Mccaffrey
Niceville, FL
I choose Precision because it seamed like a respectable company. And that it is. The service and technicians were so professional. I needed a new garage door quickly and they were there for me within 24 hours. I cant thank you enough.
- Valerie
Thank you Valerie so much for your five star review! We take pride in the way we run our business and always want to make our customers as happy as can be! We really do appreciate your business and if you need anything from Precision please do not hesitate to ask! Welcome to the Precision family!
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Niceville, FL
Prompt service response. Replacement of springs performed in a professional and efficient manner by Don Harris.
- David York
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Niceville, FL
Precision Door technician Austin Young arrived on time as scheduled, and promptly diagnosed and completed maintenance on my garage door. We were very impressed by the courtesy, knowledge, and professionalism displayed by Mr. Young. I have recommended Precision Door Service, to the 200 plus members in my Neighborhood News Letter. Thanks for your great service.
- Milton Ply
Niceville, FL
Only company in the local area that was available to fix the door today.
- Ignac Radvanyi
Niceville, FL
N/A
- Paul Higgins
Thank you for the 4 star rating Mr. Higgins!
Niceville, FL
Precision installed a new opener a few year ago. Very satisfied with their work then, and satisfied now.
- Randy Held
Niceville, FL
Austin was my technician and there is only one word to describe his performance, OUTSTANDING! I was very comfortable with him and he explained things to me that I was able to fully understand. He took the time to answer every one of my questions. Work performed was very professional, can't say enough about Austin and Precision Door. Looking forward to a long relationship and additional services.
- Sam Houston
Hello Sam, I'm pleased to hear that Austin took great care of you. We truly appreciate your business and the 5 star review. If you ever have any issues please call us.
Niceville, FL
I called Precision because of the reviews I read online. Then I really appreciated the text and picture of the employee that was headed my way to do the work. However, that was not who showed up at my front door! This concerned me. I would suggest that you verify who is doing the service prior to sending the picture. William was the one who actually came, and he was great, polite, and informative throughout his work here.
- Wanda Ward
Hello Wanda, Im very sorry on the confusion with this tech. He actually works out of our Mobile office and has been helping us out in Pensacola/Panama City with all the hurricane work. William runs under a different one of our Managers while he's in this area since he is already set up in Mobile. However, I'm very happy to hear that William took great care of you and was very informative and polite. We are truly grateful for your business and the 5 star review. PS I will be working on getting William added to our site.
Niceville, FL
Your team was great! On Time. Efficient. It was fun watching them work. Love the door. Highly recommend you to everyone.
- Ernie Carlson
Thank you for the 5 star rating, and for taking the time to review us, Mr Carlson. We greatly appreciate your business.
Niceville, FL
We had a hadnyman install a garage door opener for us (not Precision), it took 3 weeks to get it installed then broke after two weeks. My parents had a Precision 800 installed a couple of months prior to our adventure. They loved it and told me how quiet it was. I just thought they were bragging. But when I went to visit them, the garage door opened so quietly, it really made an impression on me. I found Precision Door Service of Pensacola on-line and used the chat feature on a Friday. I was scheduled for an estimate the following Monday. I was absolutely blown away by the service I received. They sent out two repairmen to give us a full estimate, and had the garage door installed the same day. The rough estimate given in the chat was within $50 of the actual cost. I still smile inside every time it operates. Oh what a difference it makes.
- Teresa and Paul Watson
Great customer service is what we strive for here at Precision Door, so everything about this review makes us smile!! Thank you for taking the time, and for the 5 star rating. We greatly appreciate your business!!
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Niceville, FL
Our torsion spring broke on our dated garage door. Our only car was trapped in the garage and we had no way of getting it out. After calling 2 other places with no response, we called Precision. They answered on the 2nd ring and had a tech at our house 3 hours later. He rescued our car and explained our options. We're getting a new door. Very pleased!!!
- Ernie C
Hello Mr. Ernie, Thank you for choosing Precision Door and for your kind review. We greatly appreciate your business.
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Niceville, FL
Excellent service. However, I thought $52.00 was excessive for an opener. Dave lentz
- David Lentz
Hello Mr. David, Thank you for the review! we greatly appreciate your business!
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Niceville, FL
5* - I was very pleased with the service provided by Mr. JD Kelley during his visit to my residence. He was proficient, customer oriented and very knowledgeable about the subject at hand.
- David Pittman
Hello Mr. David, Thank you for your kind review towards our technician J.D! We greatly appreciate your business!
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Niceville, FL
I called for a tuneup on our garage door that was purchased from Precision Doors. The service team called prior to leaving the previous job, told me when to expect them, and arrived promptly. The service team was professional and courteous. The work was completed in a short time. I am very pleased and have recommended Precision Doors to my neighbors. Five Star rating.
- Mike Ferguson
Hello Mr. Mike, Thank You for your kind review! We greatly appreciate your business. We also Thank You for recommending Precision Door to others as well.
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Niceville, FL
THIS company is Awesome! I've used them in the past. Always prompt, courteous and does a great job.Today, a Saturday, I called about 9 and the nice guy was there at 11, as they said. I had knocked off the door sensor while getting my lawn mower out. Well, it took the gentleman 1 MINUTE to fix. And you know what ? Didn't charge me a dime! What a great company. I RECOMMEND them highly. I always keep their coupon on my refrigerator, because you never know, like this morning, and they respond promptly. Thank you! Dottie Edge
- Dorothy L Edge
Hello Mrs. Dottie, Thank You for your kind review! We greatly appreciate your business and for recommending Precision Door to others.
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Niceville, FL
Had a broken spring on garage door 5 Star Service
- Elizabeth Koch
Hello Mrs. Elizabeth, Thank You for your kind review! We greatly appreciate your business.
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Niceville, FL
5 — I was very satisfied I purchased two remote openers and had my pad reprogrammed. The young man was exemplary. Very professional. Very personable. Demonstrated utmost integrity.
- Iris Poppell
Hello Iris, Thank You for your kind review! We greatly appreciate your business.
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Managers: Corey Hane - Commercial Manager
Niceville, FL
Technician Mason came over yesterday (5/26/18) to our home in Niceville, FL to analyze our garage door unit. He met with my husband, David and informed him to replace the unit. Upon my arrival, much displeased about complete garage door replacement as our previous unit LIFEMASTER has LIFETIME Warranty and was overall a much larger and more tech system was replaced with new proprietary Precision System (remote (2), motor, and wall unit) -- I'm unhappy with new system quality. Additionally, Mason took our LIFEMASTER Products, I want those back. The wall unit was a Large box - Digital system, Thermostat included, automatic timer garage closer. I request Mason or Precision Employee return our previous Products. We had Precision install their unit, but DO NOT WALK Away with our Previous Products. LIFETIME will send me a new Garage Motor - FREE OF CHARGE. The wall unit - is In PERFECT Condition. Please call me for questions, Juliet at 850-883-4952 or 850-368-9435. My husband doesn't handle our "home issues" and in this situation he was taken advantage of. All we needed was right size of Springs (#273) and those only cost $54 a piece, we were charged $149 each.
- David Hall
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Niceville, FL
Very happy with the customer service from Precision Door. I had an issue where I needed to replace my motor. My door and motor was 21years old. The service technician talked me into replacing everything as a kit which also brought my door up to current hurricane code. The installers had the new equipment installed a week later. the installers, Rodger and JD did a great job and were very personable. Highly recommend.
- Tony Lohrman
Hello Tony, Thank You for your kind review! We greatly appreciate your business as well as your kind words for our technicians!
Niceville, FL
I call - Precision falls...what else can I say!? TOTALLY professional, get it done right first time gang here. HIGHLY, HIGHLY recommend this garage door repair service firm. Simply, the best.
- Craig Rith
Hello Mr. Craig, We greatly appreciate you choosing Precision Door Service! We greatly appreciate your business!
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Niceville, FL
Excellent service. Very professional and technician knew exactly what was wrong in just a few minutes.
- Patricia Coleman
Hello Mrs. Coleman, Thank You for your kind review! We greatly appreciate your business.
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Niceville, FL
Very prompt service. Technician was knowledgeable, professional, and pleasant. He explained what he was doing. Work was done on time and we’ll done. I highly recommend this company.
- Oscar Soler
Hello Mr. Oscar, Thank You for your kind review! We greatly appreciate your business!
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(850) 308-6880
(850) 308-6880(850) 387-4356
(850) 387-4356(850) 409-3219
(850) 409-3219(850) 463-3052
(850) 463-3052(850) 659-3402
(850) 659-3402(850) 684-5200
(850) 684-5200(850) 203-9149
(850) 203-9149Licenses
Escambia County License #- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038
My Technician, Christopher Taylor was awesome!!! Right on time, polite, very knowledgeable and answered all of my questions!! He provided many options with varying pricing to meet my needs. I would highly recommend this company!!!
- Cheryl Davis