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Read what people are saying
about Precision Door Service

Precision Door Service of Pensacola
has received 797 reviews, averaging 5.00 Stars:
Review:

Excellent service. I am very pleased. I have also used them before and will use them again in the future.
Rita Monte
A Response from: Bobby Boes

Hello Mrs. Rita, Thank You for choosing Precision Door! We appreciate your business!

James Estes Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

James provided quick and friendly service. Very knowledgeable and clearly explained the whole process. I was very satisfied.
Joe Lorenz
A Response from: Bobby Boes

Hello Mr. Joe, Thank You for your kind review! We greatly appreciate your business as well as your kind words for our technician, James!

James Estes Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

So pleased with the service , professionalism and end product. The serviceman James identified himself, was very professional and friendly. I feel the entire process from the first call to the completion of the repair was handled extremely well. Other business's should use this as an example. I even liked the website, thought it was well planned out and easy to navigate. Will ONLY use this business in the future!!
Janet Conover
A Response from: Bobby Boes

Hello Mrs. Janet, Thank You for your kind review! We greatly appreciate your business and choosing Precision Door Service! We look forward to working with you again in the future!

James Estes Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Wade did an awesome job repairing our garage door. He replaced springs, rollers, cables, and other hardware. He was on time and completed the job quickly so I didn’t miss too much time off work. Highly recommend Precision.
Michael Ascroft
A Response from: Bobby Boes

Hello Mr. Michael, Thank You for your kind review! We greatly appreciate your business as well as your kind words for our technician, Wade!

Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Door broke on a Sunday and they came out the next day. James was professional and knowledgeable. Fixed my door quickly. Certainly would call them again
Howard Ng
A Response from: Bobby Boes

Thank You Mr. Howard for your kind review! We greatly appreciate your business and kind words for our technician, James.

James Estes Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

John Garris did a wonderful job. Very personable, friendly and good at his job. He represents your company well. I’m not sure if he applied the senior discount. It’s probably too late now. But I do appreciate how quickly the work was done. (My car was hostage in the garage!) Thank you again for the excellent job! 5 Stars
Joan Lagergren
A Response from: Bobby Boes

Hello Mrs. Joan, Thank You for your kind review! We greatly appreciate your business and kind words for our technician, John!

John Garris Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I am extremely pleased with the outstanding customer service and speed of assistance in getting an estimate of a new garage door and opener. All that I need to do now is schedule the work.
James Liedle
A Response from: Bobby Boes

We will be more than happy to help you that and continue working with you Mr. James. We greatly appreciate you choosing Precision Door Service!

Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I apparently was the last customer of the day. Without even examining the garage door opener, I am told the "mother board" is "probably" out and quoted a enormous amount to replace it. Then I was told the "motor" was "probably" out and quoted even a larger amount to replace it. After I asked how did he know then when he did not even inspect the garage door opener, he said he would get his ladder. I am not sure what he did as I stepped into the house and when I came out he said the was a screw that was too tight and he loosened it to allow the garage door to open. Then he said he could do the a tune up that normally cost $50 more than the $39.95 he would charge me. like he was doing me a favor. So for the visit and the service I paid $49.95 plus the $39.95 for a total of $89.90. after I agreed and stepped back into my house and out within 10 mins. he said he was done. I am not sure really what he did other than loosen a screw and . Then after he was gone all my remotes and keyless entry was not working. So I made another service call and told the scheduler I was not going to pay anything else. However, I work out of my home and to be available for a 2 hours time span was no good for me. I felt like if I had just agreed to having the mother board replaced or the total garage door opener he would have done it and I really would have been screwed. I do not like the Tech not introducing himself to me either. In looking up who the Tech was, his name is John Garris. Choice below of what service was performed, I just picked one in order to submit the review.
Sandy Gilbert
John Garris Service Provided:
Install Garage Doors
Technician:
Review:

Mason did a great job replacing the broken spring on our garage door
Richard Rayburn
A Response from: Bobby Boes

Thank You Mr. Richard for your kind review for Mason. We greatly appreciate your business.

Mason Hines Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great same day service to repair our garage door.
Kevin Henderson
A Response from: Bobby Boes

Hello Mr. Kevin, Thank You for your kind review! We greatly appreciate your business.

Mason Hines Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very happy with the customer service from Precision Door. I had an issue where I needed to replace my motor. My door and motor was 21years old. The service technician talked me into replacing everything as a kit which also brought my door up to current hurricane code. The installers had the new equipment installed a week later. the installers, Rodger and JD did a great job and were very personable. Highly recommend.
Tony Lohrman
A Response from: Bobby Boes

Hello Tony, Thank You for your kind review! We greatly appreciate your business as well as your kind words for our technicians!

Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I needed a second opinion
Jennifer and john Thomas
A Response from: Bobby Boes

Thank You Mr. and Mrs. Thomas for choosing Precision Door Service for your second opinion!

Mason Hines Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very pleased with service. Ad showed same day service and they came out same day! Professional and very reasonable price! Thank you!
Charissa Jopling
A Response from: Bobby Boes

Hello Charissa, Thank You for your kind review! We greatly appreciate your business.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Service man, very professional, pleasant and the repair was finished in a short time.
Diane Dodge
A Response from: Bobby Boes

Thank You for your kind review Mrs. Diane. We greatly appreciate your business.

Mason Hines Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I call - Precision falls...what else can I say!? TOTALLY professional, get it done right first time gang here. HIGHLY, HIGHLY recommend this garage door repair service firm. Simply, the best.
Craig Rith
A Response from: Bobby Boes

Hello Mr. Craig, We greatly appreciate you choosing Precision Door Service! We greatly appreciate your business!

James Estes Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

A month after installing a new opener, a remote would not operate. Precision was here 1 hour after my phone call and provided me with a new one!!! Great service!!
Bill Fazio
A Response from: Bobby Boes

Hello Mr. Bill, Thank You for your kind review! We greatly appreciate your business.

James Estes Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

When I Googled "Garage Door Repairs," Precision was the first site that came up. The site said they could provide same day service. When I called, the agent said they would be able to take care of it that day. The Technician arrived during the time frame I was told. He was very knowledgeable and was able to replace the broken spring in good time. He was pleasant and answered all my questions. He noticed I was wearing a "Navy" t-shirt and asked if I was retired military. I said yes and received a 10% discount. That was great and very much appreciated.
Howard Ruble
A Response from: Bobby Boes

We, at Precision Door Service, Would like to Thank You for your service to the country in the United States Navy. We greatly appreciate you! Thank You for choosing Precision Door for your garage door needs!

Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Daryl was awesome showed me everything that I needed to do to get my doors up to par would highly recommend him to anyone that's why when I scheduled my appointment for Thursday I made sure he told to let him come back he seems highly knowledgeable about garage doors very satisfied
Dr. james h. Thompson
A Response from: Bobby Boes

Thank You Dr. James H. Thompson for your kind review for our technician Daryl. We greatly appreciate your business as well as for choosing Precision Door Service.

Darrell Williams Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Service tech was helpful, informative and friendly. I would highly recommend PDS to my neighbors and friends
Leon Wynn
A Response from: Bobby Boes

Hello Mr. Leon, Thank You for your kind review! We greatly appreciate your business as well as recommending Precision Door Service to others.

James Estes Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

These guys are great. Very professional and thorough. Josh did a great job ensuring all of my garage door problems were solved. I would recommend you to anyone. Thank you.
Tim Vieira
A Response from: Bobby Boes

Hello Mr. Tim, Thank You for your review and for recommending Precision Door Service to others. We greatly appreciate your business.

James Estes Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Excellent service. Very professional and technician knew exactly what was wrong in just a few minutes.
Patricia Coleman
A Response from: Bobby Boes

Hello Mrs. Coleman, Thank You for your kind review! We greatly appreciate your business.

John Garris Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

John was our technician/installer. He was awesome. I highly recommend this business for residential garage doors. I also highly recommend John for your install. He was on time. He left nothing behind. Our door finally works like a dream after being broken for over a year! I should have called Precision Door a long time ago. Thank you so much.
Bonnie and Hermeen Jacobson
A Response from: Bobby Boes

Hello Mr. and Mrs. Jacobson, Thank You for your kind review! We greatly appreciate you choosing Precision Door service! We also Thank You for your kind words for our technician John as well.

John Garris Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

It was a very long day and I contacted Precision Door because my springs were broken. The Technician came in the evening time and totally impressed me with is knowledge and courtesy. He was very very professional and even while he worked he took the time to educate me as the customer on the process and why the process wass need. I had an awesom experience and will most definetly use Precision for my garage door needs.
Mr. Sampson
A Response from: Bobby Boes

Thank You Mr. Sampson for your kind review! We greatly appreciate your business. We are happy to hear that our technician was able to answer any questions you might have.

Darrell Williams Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very prompt service. Technician was knowledgeable, professional, and pleasant. He explained what he was doing. Work was done on time and we’ll done. I highly recommend this company.
Oscar Soler
A Response from: Bobby Boes

Hello Mr. Oscar, Thank You for your kind review! We greatly appreciate your business!

Mason Hines Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Best door service in the panhandle period.
Rond Sessum
A Response from: Bobby Boes

Hello Rond, Thank You for your 5 Star review and kind words! We greatly appreciate your business.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Torsion spring failed on my door. Technician (James) was on time and fixed it up right! So pleased with the service and price I forgot to ask for my military discount. No worries, glad to have an operational door again.
Brian Fisher
James Estes Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

This was excellent service! I realized my garage door spring was broken at 3pm. I called Precision and theyhad a rep and had it fixed before 5:30pm the same day! I highly recommend their services. You can’t go wrong with them.
Amber Lewis
A Response from: Bobby Boes

Hello Mrs. Lewis, Thank You for your kind review! We greatly appreciate your business and Thank You for choosing Precision Door Service.

James Estes Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Roger and J D did a fantastic job. They also cleaned up the entire garage floor.
Judy Haugen
A Response from: Bobby Boes

Thank You for your kind review Mrs. Judy. We greatly appreciate your business. We are happy to hear Roger and JD did such a good job at taking care of your garage door needs.

Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I've used Precision Door prior to today. They always do great work. As usual did great work again for me.
Fred Stammer
A Response from: Bobby Boes

Thank You for continuing to choose Precision Door Service Mr. Stammer. We greatly appreciate your business.

John Garris Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great work, very professional, very helpful, and extremely quick.
Michael Padilla
A Response from: Bobby Boes

Hello Mr. Michael, Thank You for your kind review! We greatly appreciate your business.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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