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Read what people are saying
about Precision Garage Door in:

Navarre, FL

Precision Door Service of Pensacola
has received 49 reviews, averaging 5.00 Stars:
Review:

Wade, the technician that showed up did a fantastic job on servicing our garage door. He called before he showed up and arrived a few minutes early with everything needed to do the job. He provided prompt answers about the problem we were having with our garage door. He then offered us repair options that allowed us to decide for ourselves which service best suited our needs. Great service, would recommend this company to others.
Sherwin Marlin
A Response from: Bobby Boes

Hello Sherwin, Thank You for your kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Very courteous and professional young man (Robert), did a great job and went with the upgrade for the lifetime warranty. Door works great and is very quiet when it operates. Thank you Robert
Bull Pearce
A Response from: Bobby Boes

Hello, Thank You for your kind review! We greatly appreciate your business! Thank You for your kind workds for our technician Robert as well.

Robert Hines Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called at 6pm with broken garage door spring. Tech was at my house at 7pm and done by 8pm. Job completed perfectly. HIGHLY recommend Precision Door!!!
TN
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door to others as well.

Darrell Williams Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great job and quick service!! They did an excellent job on installing our garage door opener when we were told by one group it couldn't be done. Thanks Precision!!
Bob Marcouiller
A Response from: Bobby Boes

Hello Mr. Marcouiller, Thank you for your kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Wade did an excellent job on my garage door opener installation. He was on time, courteous and very knowledgeable and professional. Will definitely hire again and recommend to friends and coworkers.
Allen
A Response from: Bobby Boes

Hello Mr. Allen, Thank you for your Kind review! We greatly appreciate your business! Thank you for recommending Precision Door to others as well.

Wade McNeal Service Provided:
Garage Door Opener Install
Product:
Rollers
Technician:
Review:

Wade was professional and extremely helpful in repairing our door and providing options for a new door without any pressure to buy. Customer service is always appreciated and Wade delivered. I would recommend Precision Door to anyone.
Allison Black
A Response from: Bobby Boes

Thank you for your very kind review Mrs. Black. We greatly appreciate your business as well as recommending Precision Door to others.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Second time I had to use them for one of my clients this week and they were friendly, prompt, reliable, and I will continue to use them and refer them to all of my real estate friends!!!
Jennifer Daniel
A Response from: Bobby Boes

Thank you for being a return customer to Precision Door! We greatly appreciate your bsuiness and taking the time to review us as well. We also greatly appreciate your recommending us to your real estate friends.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

You had very good reviews online and so I decided to contact you. Wade was my service person and he arrived on time for estimate and repair. I would use you again -----although I hope I don't have to in the near future! I would recommend to neighbors and friends . Thank you.
Barbara Robertaccio
A Response from: Bobby Boes

Hello Mrs. Robertaccio, Thank – you for your kind review on your experience with Precision Door. Our goal is not only to fix your garage door right, but to provide outstanding customer service.

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Very nice technicians- thought price was a bit high -but when tech explained the quality of the brand of opener vs the one being replaced I had no problem. Came out same day - very pleased and would highly recommend.
Jonathan Rice
A Response from: Bobby Boes

Thank you Mr. Rice for very kind review! We greatly appreciate your business!

Corey Hane Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Great technician with an even better attitude. Would recommend this company to anyone.
Craig Grogan
A Response from: Bobby Boes

Thank you Mr. Craig for your Great review! We greatly appreciate your business!

Corey Hane Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Wade was our technician. He was prompt. Actually knew what he would find before he got here. Had everything he needed on the truck. He was very efficient and was done in an hour. We liked the warranty we were able to get. Sue and Leslie Graham
Les Graham
A Response from: Bobby Boes

Hello, Les Graham, Thank you for your Kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Great follow up customer service. Call center did not include my specific repair needs but assured me techs would have any parts needed on the truck. When the first tech didn't have the parts, the manager dispatched another truck with the needed parts the same day. Techs are 5 star, call center not so much. If you know what the problem is, INSIST that the call center includes the info in the dispatch notes.
Benjamin Boyd
A Response from: Bobby Boes

Thank you Mr. Boyd for your kind review! So happy to hear that the technicians were able to take care of your garage door needs on the same day. We greatly appreciate your business!

Wade McNeal Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Darrel and Triston were very quick and thorough and finished the job in a timely manner.
Keith Hughes
A Response from: Bobby Boes

Thank you Mr. Hughes for your Wonderful review! We greatly appreciate your business!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great customer service, plus the technician (Darrell) was very knowledgeable and respectful. Also, he arrived exactly when he said he would. I would definitely recommend this company!
Mathew
A Response from: Bobby Boes

Thank you Mathew for your review! We greatly appreciate your business!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with my service tech , he diagnosed the problem right away and fixed the problem. He was very curtious and polite and very professional. I have used Precision service twice and pleased both times with their service. I give them a 5 Star rating. I would refer Precision Garage Door service to anyone that would need this kind of service.
Lee Lanier
A Response from: Bobby Boes

Thank you Mr. Lee for your Wonderful review! We greatly appreciate your business! We also appreciate you continuing to use Precision Door for your garage door needs and recommending us to others!

Darrell Williams Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Although I had a simple fix (for your professional staff) it was great watching your Pro in action . I had installed a new garage door system myself but the adjustment would not work properly. Roger adjusted everything and ensured my new system was functioning correctly. Great Job Precision Door!
David Docarmo
A Response from: Bobby Boes

Thank you Mr. Docarmo for your review! We greatly appreciate your business!

Roger Sweat Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

The technician, Wade, was able to make my service call ahead of schedule. He was friendly and courteous. Took his time to explain my options and did not pressure me into unneeded costly repairs. I would recommend to anyone needing garage door service!
Jared Psinas
A Response from: Bobby Boes

Thank you Mr. Jared for your kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Wade rolled in here 2 hours earlier than expected replaced a broken torsion spring and knocked out a total refurb of the garage door in about an hour. Door operation hasn't ever been this smooth or quiet...even when the door was new 16 years ago. Great job. 100% satisfied.
John Wayne
A Response from: Bobby Boes

Thank you Mr. Wayne for your Wonderful review! We greatly appreciate your business!

Wade McNeal Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

With in 2 hours of my initial call, Roger had arrived and began repairs for a broken torsion spring. During initial eval, frayed lift cables and a worn center bearing were identified. No high pressure sales pitch. 3 estimates were provided before the repair was started (basic repair, upgraded and Premium). Roger's experience was evident as was his friendly demeanor and attitude. The job was completed in minimum time without any problems. Having a stocked service vehicle is a major plus. The door hasn't been this quiet since it was first installed. Great work!
Thomas Aldrich
A Response from: Bobby Boes

Thank you Mr. Aldrich for your Wonderful review! We greatly appreciate your business!

Roger Sweat Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service technician "Roger" showed up on time. Promptly gave me three quotes. We discussed the best one and he went to work and accomplished the job in under an hour. He went far beyond his required repair job and fix the garage door opener at no additional charge. When I experience customer service beyond my expectations, you can be sure I will recommend Precision to anyone needing garage door help. Roger was professional, polite and a delight to have him at my home. Thank you. Five stars.
Keith Tucker
A Response from: Bobby Boes

Thank you Mr. Tucker for your generous review! We greatly appreciate your review! We also appreciate your recommending Precision Door!

Roger Sweat Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very Professional and friendly. Highly recommend!
Robert Bonome
A Response from: Bobby Boes

Hello Mr. Robert, Thank you for your review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Justin helped me out several months ago (garage door springs) and I could not have been happier with the service, support, and the quick resolution (it was a weekend). This past weekend, my door finally gave out and Wade came out Monday to do a quick repair and provided me an estimate for replacement. Two days later. New door installed. That's how you do it! Thank you Precision and Wade !!! I'm a customer for life.
David Mobley
A Response from: Bobby Boes

Thank you Mr. David for your wonderful review! We greatly appreciate your business!

Wade McNeal Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great job and service!
Mark Johnson
A Response from: Bobby Boes

Thank you Mr. Johnson for your review!

Corey Hane Service Provided:
Garage Door Repair
Technician:
Review:

Efficient, quick, on time and fair price with personable men. What more could you want. Steve Smith
Beverly Smith
A Response from: Bobby Boes

Thank you Mr. Steve for your review and business! We appreciate it!

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Jason Lites and his co-worker were totally professional. From the time I placed a call to repair my garage door this company was timely in returning my call, Jason called and showed up as promised. They were very knowledgeable in their repair and extremely knowledgeable of products. I would highly recommend this team for your garage door needs!
Raymond Perez
A Response from: Bobby Boes

Hi Raymond, thank you for the review! We greatly appreciate your business and recommendation! Happy to hear you are satisfied with the work the crew completed!

Jason Lites Service Provided:
Garage Door Repair
Product:
Garage Doors
Manager:
Review:

Jason was AWESOME, respectful (me being a woman,we often get treated differently), informative and professional. Not to mention on time and the repair was quick but thorough. Garage springs broke on us and needed it fixed asap due to an upcoming trip next week. Service availabilities are very accommodating, which was a plus for my busy work schedule so they were able to come out last minute. Impressed how everything was shown on an iPad for each specific thing being done beforehand, so I didn't feel as if random items I knew nothing of were added to the cost. He gave me the choice as well. Fast and convenient and I would definitely recommend them! Thank you for having such awesome guys!
Jessa Bone
A Response from: Bobby Boes

Mrs. Jessa thank you for the review! Happy to hear that Jason was able to walk through everything for you to feel best at ease and accommodate your busy schedule! Thank you for future recommendations as well!

Jason Lites Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Manager:
Review:

Thank you so much to Spencer Hinson for installing a new garage door opener and new rollers. It was late in the evening but he still showed. Spencer was very polite , knowledgeable and efficient. He got the job done! I love my garage door opener. It is so quiet! I definitely will ask Precision back if I need them! I will recommend Precision to everyone I know! Thanks again!
Sondra Mcgrail
A Response from: Bobby Boes

Hi, Mrs. Mcgrail, Thank you so much for the nice review! So glad Spencer was able to install your garage door and new rollers for you! We appreciate your business and recommendation. Look forward to future business if need be in future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Wade was great!!! I called July 4th at 10pm, and was amazed to be able to communicate online through their website on a holiday evening. Through online chat, they scheduled him to arrive between 8am and 10pm the next morning. Wade called on July 5th at 7:30am and was promptly here at 8am. By 9:30am the torsion springs and rollers were replaced and the garage was fully functional. Wade gave me 2 quotes to choose from based on his inspection. He was courteous and very professional. I would definitely recommend Wade and Precision Door Service to anyone.
Arthur Murphy
Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called Precision Door Service Saturday, May 21st at about 330pm and requested service/assistance on my garage door that simply would not open. The friendly operator set the appointment and gave me a 4pm to 6pm arrival time. I was pleasantly shocked when Justin called to say he was now on his way and arrival would be about 417pm. When he arrived, Justin was the epitome of a professional technician, friendly, and knowledgable which allowed me to make the best decision for today's resolution. By 515pm, he was done and we chatted briefly before settling up on the bill. You can tell Justin and Precision desire to do more than just make money but also to ensure customer satisfaction and build long term relationship with its customers - WTG y'all !!!! If you need a new garage door, service, etc. I highly recommend them and Justin !!! Thanks Dave Navarre Fl
David Mobley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our HOA management company recommended Precision Overhead for our garage door repair. I checked their website then made the call. We scheduled an 8:00-10:00 AM service window. The technician, Justin, arrived at 8:00. He explained the services and prices to us. Repairs were completed in an expert and timely manner. A happy customer.
Ed Nelson
Service Provided:
Garage Door Repair
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