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Jason Lites

Jason Lites
Lead Training Technician
Reviews: 144
Average: 4.97 stars
Background: 8/5/2014
Drug Test: 7/30/2014
Jason Lites has received 144 reviews, averaging 4.97 Stars:
1 2 3 4 5

Jason Lites's Bio:

My name is Jason Lites. I have over 10 years of experience in the garage door industry. When I'm not working I enjoy spending time with my family and friends.

Review:

Jason and the team at Precision Door went above and beyond to ensure that my garage door was functioning at its peak, and went out of their way to fix errors made during the initial installation of the door to ensure it continues to run reliably. Highly recommend their company for any repairs or installations.

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Service Provided:
Garage Door Repair

Review:

Great service. Wonderful communication from company and service rep that came to our property. Thank you for caring !!!

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Service Provided:
Install Garage Doors

Review:

I was upset when I called 6/15/2020 at 5:30 needing my rolling steel door secured and they told me it would be Friday before any one could come out. I have worked for a steel door company in the past and I would have gone to secure a company's door. 5/19/2020 Jason came out and did some work to make the door safe until parts come in to fix it. He is very knowledgeable and nice.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Great job and great customer service. Will recommend to anyone.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Superior service from first service call (troubleshooting) to ordering parts and installation. Great service team and communicated every step of the way. On-time for install. Great company

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Looked up garage door repair/install and saw your company name. I have seen your trucks all over Pensacola also. Everyone I spoke to was very courteous and professional. Your install person, Jason, was very good. Courteous, professional and knowledgeable. The only reason I did not give a five star rating is due to the fact that I had to do all of the follow up on checking to see if the parts were in and then to see if and when the installation was going to be scheduled. After Jason left the first time on 5/13, I never received any calls to let me know what was happening. Other than that, I would highly recommend this company.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jason was extremely helpful and professional. He seemed very knowledgeable and was very patient with all of my questions and concerns. I initiated the call to see about getting a new opener but also ended up ordering a new door as well as getting an estimate on hurricane shutters. so far, so good.

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Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

Fast and courteous service and very knowledgeable technicians

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

EXCELLENT JOB!!! We were thrilled with the workmanship and determination Jason gave our install. He exceeded our expectations and was a pleasure to work with. Highly Recommend.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Have used in the past and confident in service provided. Garage door floor stripping replaced..

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A Response from: Bobby Boes

We are happy to know that you continue to call us for your garage door needs. Thank you very much for the wonderful review Mr Barnes. Glad to have you in the Precision family!

Service Provided:
Garage Door Repair

Review:

Excellent Service!

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A Response from: Bobby Boes

Thank you for the 5 star review Ms. Cashion! Dont hesitate to call us if you need anything in the future!

Service Provided:
Install Garage Doors

Review:

Excellent experience with your company. Almost an immediate response to our service request. Here, repairs done and gone within three hours of our initial call. Jason Lites is the perfect representative for your business. Prompt, friendly, informative, offered options and did the work in a very timely manner. He explained the reasons for each option, and left an invitation to call should anything else be needed. We will recommend your services to anyone who asks...just as our neighbors did when we asked them. (Mel Langham on Abbington Ave.) Kindly, Fred & Nancy Lancing

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A Response from: Bobby Boes

We are always trying to get better at customer service. Quick response times, efficient quality work, and educating the customer on functionality as well as preventative maintenance. Thank you for the feedback and we will be sure to let Jason know to keep up the good work! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent response time and fantastic work....5 stars all day long!!

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A Response from: Bobby Boes

We appreciate you taking the time to give us a great review Mr. Grubb. We aim to please! Jason is one of our best and hopefully he helped your future decisions on who to call for garage door help! Welcome to the Precision family!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jason arrived early and was prepared to examine our garage door problem. He quickly diagnosed the cause of the noise and failure to always close. Then he explained in layman's terms I could understand. Now the door works easily and quietly! Very satisfied!

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A Response from: Bobby Boes

Thank you very much Ms Chandler! Jason is one of our best and will be glad to know you were pleased with his service. Please remember us in the future if you have any garage door needs!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jason is a true professional.

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A Response from: Bobby Boes

Thank you for the review Mr White. Jason is one of our best! We look forward to working for again in the future for all of your garage door needs!

Service Provided:
Garage Door Repair

Review:

your guys were very polite and know their business. i am very happy with the new system. they replaced my garage door opener and I got a new garage door opener for my car. thanks alot for coming very soon after i called.

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A Response from: Bobby Boes

Thank you Ms. Brooks for your 5 star review! We appreciate you taking the time to write this review for us! If you should ever need anything else in the future please do not hesitate to give us a call!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Precision was very available to come fix my garage door the next day. They did a great job. I mostly appreciated the explanations for everything they were doing and why they were doing it. Jason did a great job and I highly recommend this company.

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A Response from: Bobby Boes

Thank you for choosing Precision for your garage door needs, Ms Stroud! We do our best to maintain top notch customer service and are pleased to hear we handled your issue quickly. We look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

I’ve always heard great things about this company and the rumors were true! Incredibly fast, professional, courteous, and completely solved my hurricane, double car garage door issues. They were here within minutes of the call, had all the parts on hand and executed the repair rapidly. Super efficient and well worth it!

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A Response from: Bobby Boes

Its a good feeling know word is getting around about us and the pride we take in the work we do. Jason is a perfect example for the standard we are hoping to set here in the gulf coast region. We look forward to working with you in the future Mr Stoffer and welcome to the Precision family!

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Did an outstanding job in the repair part excellent in explaining how to extend life of opener offered alternative pricing provided servicing I should do reasonable pricing.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision replaced a lot of bad hardware to an existing door. What a change. That was some time ago and the springs finally gave out. Jason came in and reworked the whole system sh9owing things that were about the break any (with or without the s[ring breaking). Good job. Well done!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jason and his colleague were extremely customer service oriented. Extra effort was spent making sure the door operated smoothly and quietly per the garage door opening originally constructed to not being totally plumb(in square). When I mentioned I had issues with the outside remote panel Jason was eager to provide an immediate solution by swapping the old panel out with an updated version and assisting with the recoding of the same. Finally, Jason’s colleague/trainee took the extra time with me to understand and perform the installation of the emergency hurricane interior door backing pole should that function be necessitated. The two techs here today I believe represent Precision Door to the highest standard. Highly recommend this company to anyone!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We were having issues with our old garage doors. Jason and Chris came out the same day I called, and a couple of hours later I had entirely new motors, remotes, and wheels! Both guys were extremely knowledgeable and friendly. I couldn't be happier with the new, VERY QUIET, garage doors. GREAT JOB...highly recommend!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

great experience. Jason and Trey were very professional and it only took 1 hour to change every moving part

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A Response from: Cathleen Steele

Thank you Robert for your 5 star review!! We are so happy you were pleased with the service provided by our staff. Jason and Trey work extremely hard to gain the level of knowledge they display. When a customer takes the time to let them know they did a great job, they know the hard work paid off. Thank you for the feedback, it is truly appreciated. Please keep Precision Door Service in mind for any additional needs you may have.

Service Provided:
Broken Garage Door Spring Repair

Review:

Your guys were polite, professional, fixed everything and were very patient with us. Thanks and we will being using you again.

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A Response from: Cathleen Steele

Thank you David for your 5 star review! We would be proud to help you with any of your future needs. Thank you for your business.

Comment from: David Rogers

We just really appreciate the great job that your employees did. We really appreciate the short time it took for them to come to our rescue.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jason and his co-worker were professional, friendly and experts at detecting the problem with the garage door. They clearly described what was wrong and gave me 3 options for repair. Very happy with them and the fixed garage door. Thank you for top notch service.

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A Response from: Bobby Boes

Thank you Linda for your kind words. We are so pleased to know you were happy with the service provided to you by our manager Jason and his trainee! We truly appreciate your business and hope you keep us in mind for any of your future needs.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very nice people to work with showed up on time very professional explaining everything gave price upfront showed problems with old opener highly recommend company ??????????????

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A Response from: Bobby Boes

Thank you Keith for your kind words and recommendation! Our staff here at Precision Door Services, take pride in our knowledge and professionalism. We are so pleased you were happy with the service we provided. Please keep us in mind if you ever have a need in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jason was exceptionally professional and helpful with identifying and explaining my requirements. Entire service call, to include replacement and clean-up was less than 1-hour. I am extremely satisfied with the service received.

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A Response from: Cathleen Steele

Thank you David for your excellent 5 star review and business! We are so pleased to know you were happy with the service we provided! Thank you for your business and please keep us in mind for any of your future needs.

Service Provided:
Garage Door Opener Install

Review:

In the past we used a competitor but after numerous attempts decided to try someone else and found your company on the internet so called u got immediate answer and service tech here the next morning... was professional and prompt

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A Response from: Bobby Boes

Hello Dianne, I'm so happy you called us! We truly appreciate your business and the 5 star review.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Chris did a great job replacing both garage doors.

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A Response from: Bobby Boes

Hello Mr. Dan, Thank you for your kind review on our technician Chris. We greatly appreciate your business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

This is an update to my previous posting. Upon inspection of the parts that were supposed to have been replaced, it was discovered that the cables were not replaced, even though the repairman said they were and he billed me for them. Jason (Manager) had a different repairman out the next day to replace the cables. In addition he authorized the upgrading of my springs, replaced both end bearings and gave me a lifetime warranty. That's good customer service. Thank You Jason.

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Service Provided:
Garage Door Repair

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Precision Door Service
Office: (850) 332-0400
135 Terry Dr.
Pensacola, FL 32503

Licenses

Escambia County License #
- DWS0095
Santa Rosa County License #
- WDS200761850590
Okaloosa County License #
- 30906-EA
Walton County License #
- 15-00004181
Bay County License #
- BC005038