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Mason Hines
Tech ID#: 22
Reviews: 12
Average: 5.00 stars
Drug Test: 10/26/2017

Mason Hines

Technician
Mason Hines has received 12 reviews, averaging:

Mason Hines's Bio:

Mason grew up in Milton, Florida. He loves to fish, hunt and watch football. Mason also enjoys going to church on Wednesday and Sunday.
Review:

Technician Mason came over yesterday (5/26/18) to our home in Niceville, FL to analyze our garage door unit. He met with my husband, David and informed him to replace the unit. Upon my arrival, much displeased about complete garage door replacement as our previous unit LIFEMASTER has LIFETIME Warranty and was overall a much larger and more tech system was replaced with new proprietary Precision System (remote (2), motor, and wall unit) -- I'm unhappy with new system quality. Additionally, Mason took our LIFEMASTER Products, I want those back. The wall unit was a Large box - Digital system, Thermostat included, automatic timer garage closer. I request Mason or Precision Employee return our previous Products. We had Precision install their unit, but DO NOT WALK Away with our Previous Products. LIFETIME will send me a new Garage Motor - FREE OF CHARGE. The wall unit - is In PERFECT Condition. Please call me for questions, Juliet at 850-883-4952 or 850-368-9435. My husband doesn't handle our "home issues" and in this situation he was taken advantage of. All we needed was right size of Springs (#273) and those only cost $54 a piece, we were charged $149 each.
David Hall
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mason did a great job replacing the broken spring on our garage door
Richard Rayburn
A Response from: Bobby Boes

Thank You Mr. Richard for your kind review for Mason. We greatly appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great same day service to repair our garage door.
Kevin Henderson
A Response from: Bobby Boes

Hello Mr. Kevin, Thank You for your kind review! We greatly appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I needed a second opinion
Jennifer and john Thomas
A Response from: Bobby Boes

Thank You Mr. and Mrs. Thomas for choosing Precision Door Service for your second opinion!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service man, very professional, pleasant and the repair was finished in a short time.
Diane Dodge
A Response from: Bobby Boes

Thank You for your kind review Mrs. Diane. We greatly appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Very prompt service. Technician was knowledgeable, professional, and pleasant. He explained what he was doing. Work was done on time and we’ll done. I highly recommend this company.
Oscar Soler
A Response from: Bobby Boes

Hello Mr. Oscar, Thank You for your kind review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

EXCELLENT!!! Not only did they repair my garage door on the same day that I made the appointment, but they were able to take care of my garage door issue within two hours of the time that I made the appointment. Also, Mason, the service technician, was not only a outstanding representative of the company, but was very professional and knowledgeable in preforming his repair tasks. "Precision Door" gets 5 stars in my book!
Wesley Smith
A Response from: Bobby Boes

Hello Mr. Wesley, Thank You for your AMAZING review! We greatly appreciate your business. We also Thank You for your kind words for our technician Mason.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The door was installed a couple of months ago but yesterday the door wouldn't close. The tech showed up the next day and had the problem fixed in 5 minutes. As soon as I told him what was happening he knew what to do. Great service. Keep it up!
Ira Jakob
A Response from: Bobby Boes

Hello Mrs. Ira, Thank You for your kind review! We greatly appreciate your continue business!

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Very good job! 5 star job. Would recommend anyone with a problem use your service.
Brian Barnhart
A Response from: Bobby Boes

Hello Mr. Brian, Thank You for your 5 Star rating! We greatly appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Your technician Mason, Knew what he was doing, and did a great job.
Raymond Hundrieser
A Response from: Bobby Boes

Thank You Mr. Raymond for your kind review! We greatly appreciate your business. We also want to Thank You for your kind words for our technician, Mason.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We inquired about some noise that was bothering us. Mason was our Technician and explained to us that the noise was from our chain drive opener and not the rest of the door system. After explaining our options, Mason installed a Belt Drive Opener with WiFi capabilities. We are very pleased with our new opener and very satisfied with our Technician/Installer. We highly recommend Precision and their staff for any of your Garage Door needs.
Sidney Frey
A Response from: Bobby Boes

Hello Mrs. Frey, We are happy to hear how pleased you are with your new garage door system. We greatly appreciate your business. We also Thank You for your kind words for our technician, Mason. Thank You for recommending Precision Door to others.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Called Precision around 11am and had a technician fixing the broken spring by 4pm. Mason was our tech and he was friendly, informative and quick with the repair. We recommend this company for all your garage door needs.
Tom Wessolek
A Response from: Bobby Boes

Hello Mr. Tom, Thank You for kind words for our technician Mason. We greatly appreciate your business. We also Thank You for choosing Precision Door and recommending us to others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs