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Read what people are saying
about Precision Door Service

Precision Door Service of Pensacola
has received 685 reviews, averaging 4.98 Stars:
Review:

Called on a weekend and was able to get an appt for the following day. Courteious, timely, professional.
Melissa Slone
A Response from: Bobby Boes

Thank You Mrs. Mel for your kind review! We are glad we were able to make such an impression on you! 100% customer service is what we strive for at Precision Door Service!

Wade McNeal Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Great job! Thank you.
Tracy Vanderschaaf
A Response from: Bobby Boes

Hello Mrs. Tracy, Thank You for your kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

New garage door and all the fittings installed ON SCHEDULE,,, UNDER estimate cost..... PROFESSIONAL, Polite employees from estimator to installer. Color of door exactly what I hoped for to match paint of house. Thank you.
Donna Hernandez
A Response from: Bobby Boes

Thank You Mrs. Donna for your kind review! We greatly appreciate your business! We are so glad that all the techs were able to make you feel comfortable and happy with your purchase.

Corey Hane Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Robert & Mason arrived near the end of the window time I'd been given, but kept me updated before they came so that was just fine. They did a safety inspection on my door and suggested I keep the springs I have until one fails. They installed a new belt drive opener (much quieter than the old chain drive it replaced) and all controllers in about 45 minutes, cleaned everything up and were gone within an hour. Had I tried to do this myself it would have taken all day (or more) and would have cost nearly the same.
James Mccaffrey
A Response from: Bobby Boes

Hello Mr. James, We are happy to hear that Robert and Mason kept you in the loop and up to date with their ETA. We at Precision Door Service strive for 100% customer service! We greatly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Two Precision Door personnel arrived, and fixed many problems with my garage door. I had never had the door maintenance or checked for the past 21 years!! I will schedule them to replace the door opener and the remotes next month.
Pat Richards
A Response from: Bobby Boes

Hello Pat, Thank You for your kind review! We look forward to working with you again! We greatly appreciate your business!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Highly professional organization that truly stresses customer service! I had a problem on Sunday, and left an emergency message for the owner who quickly responded by sending a tech to help us out, even though they do not normally offer that service on Sundays. Their techs are punctual, polite, and friendly and get the job done quickly leaving no trash or debris behind. Precision will always have my business!
Arthur Byrd
A Response from: Bobby Boes

Hello Mr. Byrd, Thank You for your kind review! We are glad that we were able to get out and get you back in working order! We greatly appreciate your business!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Called and was schedule for a same-day appointment. Two technicians arrived 15 minutes into the two-hour window I was given and promptly assessed the problems and gave me an estimate. Two hours later all the work was finished (repair, install of a new motor, diagnosing and fixing opener issues) and both garage doors were repaired/tested and now work perfectly! Highly recommend - and for us this will be the first call we make if we have any garage door needs again!
Jennifer Betts
A Response from: Bobby Boes

Hello Mrs. Jennifer, Thank You for your kind review! We greatly appreciate your business! We look forward to working with you again in the future if should be needed.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Wade arrived early, after calling, diagnosed the problem quickly, installed a new circuit board and helped me reprogram my car and two handheld openers. Not a moment wasted!
Linda Habib
A Response from: Bobby Boes

Thank You for your kind review for Wade Mrs. Linda! We greatly appreciate your business! We are so happy to hear that Wade was able to take care of all your garage door needs!

Wade McNeal Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Great service from Mr Williams!
Cassandra Williams
A Response from: Bobby Boes

Thank You Mrs. Cassandra for your kind review! We greatly appreciate your business!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Your technicians were very thorough and performed their task in a very professional and timely manor. They cleaned up all the old hardware and were very helpful in demonstrating how to integrate all of the new key pads. Job well done...5 star rating.
William Breitenbeck
A Response from: Bobby Boes

Hello Mr. William, Thank You for your kind review! We greatly appreciate your business! Thank You for the kind words on the technicians as well! We always love to hear the feedback on how happy you were with them!

Corey Hane Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast is a understatement! Great job highly recommend! Couldn’t ask for better service very happy ????
Dan Dunbar
A Response from: Bobby Boes

Thank You for Mr. Dan for your kind review! We greatly appreciate your business! Thank You for recommending Precision Door as well!

Corey Hane Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I called Precision because they replaced my garage door last summer and I have been so satisfied! I called this morning and in less than 2 hours Wade McNeal arrived to repair my door opener. He found I had a bad wire and replaced it quickly. Wade was very professional and so nice. It's a pleasure to do business with you again!!
Beverlee Wilkerson
A Response from: Bobby Boes

Thank You Mrs. Beverlee for continuing to choosing Precision Door Service! We greatly appreciate your business! We also Thank You for the kind words for our technician Wade.

Wade McNeal Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Precision Door done a great job installing my roll up door. Thanks Bobby.
Jedd Griffith
A Response from: Bobby Boes

Thank You Mr. Griffith for your kind review! We greatly appreciate your business!

Corey Hane Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Called for a belt repair and got a next day appointment. Corey and John were early and ready to work. They quickly identified a broken gear on the motor to be the cause of the belt failure and laid out the options/costs and associated risks to either repair or replace the motor. I chose a new motor and they had it replaced in no time, and ensured we were familiar with the operation and safety features. Great customer service, we're very pleased. I also appreciate the military discount.
Tom Grider
A Response from: Bobby Boes

Hello Mr. Tom, Thank You for choosing Precision Door as well as the kind words regarding our technicians Corey and John! We greatly appreciate your business! Precision Door Service would also like to Thank You for your services as well in the US Military!

Corey Hane Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

On time, very respectful and did the job.
Tom Struzick
A Response from: Bobby Boes

Thank You Mr. Tom for your kind review! We greatly appreciate your business!

Wade McNeal Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I am extremely impressed with Robert Hines, my service technician. He repaired my door in record time, and educated me along the way. He makes me proud as a customer to have him come to my house and repair my garage door. I would like to personal thank him, as he represented the Precision team as whole and just a friendly guy doing his job, thank you for being there when my family and myself needed you.
Willie Scott
A Response from: Bobby Boes

Hello Mr. Scott, Thank You for your kind review! We greatly appreciate your business! We also Thank You for your Wonderful words for our technician Robert. We will be sure to pass along the message that you would like to Thank him as well!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technicians were very pleasant and informative. Our garage door opener was repaired with durable results. The only complaint I have is that they were over 2 hours late - with no prior notice from your office in Pensacola. I'm sure you guys knew they were running behind and could have notified me with a simple phone call. I had a very busy schedule planned for that day which had to be rearranged after - I GOT AGITATED AND CALLED YOU !!!!!!
Gerald & Linda Newton
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Finally, after all these years I was able to discover the answer to one of my recurring questions "how does someone run into their own garage door?" So, as it turns out it is really easy to run into your own garage door. Anyway, after a brief look at the damage and a little self attempt at repairing the door enough to operate, I soon found out I needed help. I called Precision late in the day and Corey was at my home within a very short time. Corey was able to repair the door enough to operate and we ordered the bottom panel that I had damaged. After a week or so the new panel was in and Darrell came to replace the bottom panel at the planned time. It took less than an hour to install the new panel and have me up and running again. Everyone from Precision was very nice and respectful, not even any laughing at my dumb mistake. They say it happens all the time. OH, the vehicle should be out of the shop later today...
Ronald Antone
A Response from: Bobby Boes

Hello Mr. Ronald, Thank You for choosing Precision Door Services to help in the repairing in, what we hear daily, accident. We are just happy that no one was hurt and was able to get your door back up and running. We also Thank You for your kind words for our technicians Corey and Darrell as well. Glad your vehicle will be back on the road soon! If should ever need Precision Door again, we look forward to your call!

Darrell Williams Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Large bill and main problem not solved (light) . Would not have okd service had I known light was not fixable.
Dale Stopp
Wade McNeal Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Very professional installation. I would highly recommend you to anyone needing garage door repair.
Robert Homan
A Response from: Bobby Boes

Thank You Mr. Homan for your kind review! We greatly appreciate your business!

Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service despite the delay for getting my door due to circumstances (2 Hurricanes) beyond their control. Highly recommend this service company
Jim Burho
A Response from: Bobby Boes

Thank You Mr. Jim for your kind review! We greatly appreciate your business as well as understanding everything with the Hurricanes! We Thank You for recommending Precision Door!

Darrell Williams Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision Door responded the same day I called them for a door repair. After checking the door it was damaged too much for repair, which I figured it would be since the tracks we're bent. The tech was able to get the rollers back on so that I could secure the garage area. I purchased a new garage door and different rollers that day and three days later Precision Door installed and adjusted the opening and closing of the door to my satisfaction. Everything from the first call to the installation was done politely and professionally. I would definitely recommend Precision Door to anyone looking for a new garage door or repairs.
Billy Watson
A Response from: Bobby Boes

Hello Mr. Watson, Thank You for your Wonderful review! We are so happy to hear how pleased you were with Precision Door Service and the job that the technician did for your garage door! We also appreciate you recommending Precision Door to others!

Wade McNeal Service Provided:
Install Garage Doors
Product:
Rollers
Technician:
Review:

It would have been five but the remote openers are spotty. They don't always work. The installation part was an easy 5 star Job.
Frank Benton
Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I'm giving you a five star rating , y'all are out here quickly and your technician did a wonderful job. I would recommend your company to all my friends
Janet Shelby
A Response from: Bobby Boes

Hello Mrs. Janet, Thank You for your 5 Star review! We greatly appreciate your business! We also Thank You for recommending Precision Door to others!

Wade McNeal Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The guys did a great job. They were very professional and fixed my garage door quickly. They were prompt and arrived minutes after I made my call. Thanks
William Maye
A Response from: Bobby Boes

Thank You Mr. William for your kind review! We greatly appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

The service was great. The first two technician that helped with the consultation and quote were extremely helpful. They helped hold the garage door so I could get my car out so I wasn't stranded and then was able to put it back down and lock the patch in place wonky door wasn't always open leaving me susceptible to break-ins. They went over and beyond on service while they were here. They did give me a slight miscommunication about the repair date and time schedule but the guy from the main office who called and scheduled the garage door replacement did everything he could to get his guys out there as the first guy had promised. The technicians that did the repair got it down in the time frame unneeded so I could make my other appointments for the day too and the new garage door and paneling looks better and even SOUNDS WAY WAY better. It's almost quiet now. And it doesn't get stuck either and that's not even the reason the door was being replaced for initially anyway. They also drove all the way from Pensacola to Panama City to replace my garage door, an for an early morning appointment too. That's a far drive too, that's what I consider great service all the way around. Thanks a bunch!
Alleia Mckibben
A Response from: Bobby Boes

Hello Mrs. Alleia, Thank You for your Wonderful review! We are so happy to hear that the technicians went over and beyond to make sure they gave you the 5 Star service you deserve! We greatly appreciate your business! Do not hesitate to call if you should ever need our services again in the future!

Wade McNeal Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I selected PDS because they advertised they would be able to meet and perform the job that day. As both our cars were captive in the garage we were appreciative that we could resolve the situation the same day, although we missed the grandson's last soccer game that morning and we are still hearing about it. When a time was scheduled and the technician was running over on another job, he called to advise us he would be late. His job took another turn for more time and we got a call from a replacement tech who had finished his job early, so he arrived and commenced replacement of the springs. He was courteous, readily answered my questions and made sure I understood the billing and warranty. I didn't know the springs were made out of gold, but I would be happy to recommend PDS to others in need of garage door repairs.
Phil Foster
A Response from: Bobby Boes

Hello Mr. Foster, So sorry to hear that you missed your grandson's last soccer game. We are happy to hear that our technician was finally able to get your trapped cars out of your garage safely! We greatly appreciate your business!

Corey Hane Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Had a new garage door opener installed on Nov 11. The installer, Darrell Williams, was right on time and had it installed in 30 minutes. I highly recommend Precision for your garage door needs.
Kerry Kabase
A Response from: Bobby Boes

Thank You for your kind review! We greatly appreciate your business! We also Thank You for the kind words for our technician Darrell as well!

Darrell Williams Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Great job! Kirby
Ron Davis
A Response from: Bobby Boes

Hello Mr. Davis, Thank You for your kind review! We greatly appreciate your business!

Bobby Boes Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Owner:
Review:

Excellent!!!!! They are very Professional. they conduct business the way it should be done. Other business owners should take notice on how to run a business and have excellent customer service. they delivered as promised and gave zero excuses!!!(Larry Brill) of Brill"s Well Service should go the Back to school and learn from Precision Doors, Great owner and staff. Great from start to finish highly recommend!!!!!, purchased doors and opener
Eric Borcik
A Response from: Bobby Boes

Hello Mr. Eric, Thank You for your kind review! We greatly appreciate your business! We also Thank You for recommending Precision Door to others!

Roger Sweat Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
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